Which has better reviews, Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead has the higher average rating (5.0★ from 150 reviews) compared to Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s (4.7★ from 137 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

It depends on what you're optimizing for. Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s fits better if you prioritize broader integrations; Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead has more onboarding documentation maturity (150 reviews vs 137), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s typically suits early-stage and growth-mode stores based on its review-base composition (137 reviews). Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead aligns more with early-stage and growth-mode stores (150 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

Migration support varies by app and category. Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Tenfold NextGen CTI vs Kubaru: Lead — Salesforce

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s vs Kubaru

Side-by-side comparison · 24 data points

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s

4.7·137reviews

Shopifypaid

Change

1. Listing metadata

Field-level data

	Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s	Kubaru
Tagline	“CTI & Telephony - Cisco, Avaya, Genesys, BroadSoft, Skype, InContact & More Service Cloud Voice (BYOT) \| HVS \| Einstein \| Click-to-Dial \| Screen-pop \| Call Logging \| Omni-Channel \| NLP \| Case Management \| Call Notes \| Call Recording”233 chars	“Are you looking for a better way to assign leads, contacts, cases, opportunities, and other records in Salesforce? Kubaru provides all the tools you need to optimize your assignment strategy. Start your free 30 day trial today!”227 chars
Description	1152 / 2000 chars58% used	1116 / 2000 chars56% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Shopify	Shopify
Developer	Tenfold	Kubaru

At a glance

9 metrics · auto-computed

Feature comparison between Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead
Metric	Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s	Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead
Rating	4.7 ★	★ 5.0 ★
Total reviews	137	★ 150
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	★ 9
Languages	16 supported	1 supported
Listed since	Jan 2016	Feb 2018

Listed	January 3, 2016	February 21, 2018

Last updated	—	—

3. Features

As listed by each developer

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s

Salesforce CTI with existing PBX & ACD: Avaya CM, Avaya IP Office, Avaya Aura, Cisco UCM, Cisco HCS, Cisco UCCX, Cisco UCCE, Cisco Finesse, Genesys PureEngage, Skype, BroadSoft, RingCentral, Unify, Alcatel, Nortel, NEC, NetSapiens, InContact & More
Improve Customer Satisfaction & Customer Experience • Immediately recognize callers with inbound/outbound screen-pops • Reduce Average Handle Time (AHT) • Complete context at your reps fingertips • Streamline case management and data capture workflow
Increase Productivity • Click to Call • Automatically log calls • Eliminate Manual Searching • Notes, Next Steps & Dispositions • Streamline Workflows • Support Blind & Warm Transfers • Support Custom Objects, Cases, Opportunities

Kubaru

INSTANT ASSIGNMENT Say goodbye to managing complex assignment rules. Kubaru makes it easy to instantly assign leads, cases, opportunities, and other records to the right user. Eliminate manual work, reduce response time, and hit your speed-to-lead goals.
EASY TO USE Kubaru makes it easy to automate even the most complex assignment logic—no coding or Salesforce admin access required. Eliminate bottlenecks and empower your team to manage assignments. Start a trial to see for yourself how easy it is to use!
INTELLIGENT ROUTING Kubaru provides powerful features to ensure records are always assigned to the right person. Key features include weighted round robin assignment, workload balancing, territory management, skill-based routing, shark tanks, and more.
SLA ENFORCEMENT Kubaru will monitor lead and case response times and escalate or reassign unworked records before they go cold. Keep your pipeline warm, measure employee performance, and ensure your team meets SLAs for both sales and support.
USER AVAILABILITY Never assign records to unavailable users again. Kubaru makes it easy to configure user work shifts, out-of-office schedules, workload capacity limits, and more—ensuring records are only routed to users who are available to respond.
WORKLOAD BALANCING Avoid employee burnout and boost productivity by assigning leads, cases, and other records based on user capacity. Kubaru helps you monitor performance and balance workloads using weights, capacity limits, and other features.
BUILT TO SCALE Kubaru was built using Salesforce Lightning Web Components for maximum performance and scalability. It runs asynchronously in the background to handle enterprise-scale data without exceeding governor limits or slowing other processes.
ENTERPRISE-GRADE SECURITY Kubaru is a 100% native Salesforce application built on the Salesforce Lightning platform—providing unmatched data security. Detailed audit logs provide full visibility into every assignment and configuration change.
FREE LIFETIME SUPPORT We work closely with every customer to ensure Kubaru meets their unique needs. That’s how we’ve maintained a perfect five-star rating. Let us help you find the right assignment strategy to supercharge your team’s performance!

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s	Kubaru
productivity	#12	#3
the 100	#9	#12
service rep productivity	#12	#9
agent	#11	#12

9. App details

Long-form description · keyword frequency

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s

Tenfold NextGen CTI Enables companies to increase productivity, improve customer experience and make better business decisions with meaningful data. With over 100 5-star reviews in the Salesforce AppExchange, Tenfold works closely with the Salesforce team to ensure deep product alignment and early integration with the newest Salesforce capabilities. SERVICE CLOUD VOICE (BYOT) Integrate your existing phone system with Service Cloud Voice. Click to dial, call controls, agent status, IVR data, real-time transcription, and more! HIGH VELOCITY SALES & EINSTEIN CALL COACHING Automatically move your sales cadence forward when making calls. View post-call AI analysis with Einstein Call Coaching. OMNI-CHANNEL INTEGRATION & BLENDED AGENT SUPPORT Full integration of Salesforce Omni-Channel, allowing agents to work digital channels from Salesforce while leveraging external routing of system such as Genesys, Cisco, Avaya & others for calls. ENTERPRISE GRADE PLATFORM 24/7 support, high-uptime, language localization, SSO, Multi-PBX support, blend internal & outsourced agents, role-based UIs & other capabilities core to any enterprise’s success.

Top keywords

salesforce5×3.23%
call3×1.94%
integration3×1.94%
support3×1.94%
agent2×1.29%
agents2×1.29%
call coaching2×1.29%
calls2×1.29%
capabilities2×1.29%
cloud2×1.29%
cloud voice2×1.29%
coaching2×1.29%

Kubaru

Kubaru provides all the features you need to fully automate the assignment of leads, cases, contacts, and other objects in Salesforce: • Assign ANY standard or custom object • Round robin • Weighted assignment • Skill-based assignment • Shark tanks • Duplicate matching • Load balancing • Territory management • Automated reassignment of unworked records • Assign to logged-in reps only • Schedules • Notifications (email, mobile, Slack, Chatter, Lightning, push alerts, sound alerts, etc.) • Automatic reimbursement for lost/rejected leads • Assignment logs How Kubaru helps: • Eliminate territory disputes between reps using round robin lead assignment • Assign leads and cases to reps based on availability, product knowledge, language, etc. • Use weighted lead assignment to direct more leads to top performers • Use load balancing to balance the workload between support reps • Create separate distribution schedules for geographically dispersed teams • Configure routers to reassign unworked leads before they go cold Ensure leads and other records never go uncontacted again. Install a free trial today!

Top keywords

assignment6×4.00%
leads6×4.00%
reps4×2.67%
assign3×2.00%
alerts2×1.33%
balancing2×1.33%
between2×1.33%
cases2×1.33%
etc2×1.33%

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s vs Kubaru

Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s

1. Listing metadata

Kubaru

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead cheaper?

Which has better reviews, Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

Should I choose Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Tenfold NextGen CTI - Service Cloud Voice, Omni-Channel - Cisco Avaya +100s and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?