Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the higher average rating (4.7★ from 699 reviews) compared to Storage Helper Free Edition - Helps with data storage costs & GDPR compliance (4.1★ from 22 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics holds the higher average rating (4.7★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 22), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). Storage Helper Free Edition - Helps with data storage costs & GDPR compliance typically suits early-stage and growth-mode teams based on its published review base (22 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Migration support varies by app and category. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Storage Helper Free Edition - Helps with data storage costs & GDPR compliance both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Storage Helper Free Edition - Helps with data storage costs & GDPR compliance" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs Storage Helper Free — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Storage Helper Free Edition - Helps with data storage costs & GDPR compliance

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Storage Helper Free Edition - Helps with data storage costs & GDPR compliance
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“Governance for Salesforce data quality control — now with smarter mass record deletion, real-time validation rules, and duplicate record management. Take a proactive prevention approach for the hygiene of new and existing data in Sales Cloud or any Cloud.”255 chars
Description	1127 / 2000 chars56% used	595 / 2000 chars30% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Passage Technology

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Storage Helper Free Edition - Helps with data storage costs & GDPR compliance
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Storage Helper Free Edition - Helps with data storage costs & GDPR compliance
Rating	★ 4.7 ★	4.1 ★
Total reviews	★ 699	22
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	1 tier
Listed features	3	★ 6
Languages	5 supported	1 supported
Listed since	Apr 2016	Sep 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Storage Helper Free Edition - Helps with data storage costs & GDPR compliance's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Storage Helper Free Edition - Helps with data storage costs & GDPR compliance offers a free tier (freemium) while Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 22), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Storage Helper Free Edition - Helps with data storage costs & GDPR compliance's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics; mid-market and enterprise admins with specific feature requirements should evaluate both — Storage Helper Free Edition - Helps with data storage costs & GDPR compliance's 22-review base may include the workflow context that matches your specific use case better than Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • Storage Helper Free Edition - Helps with data storage costs & GDPR compliance audit

Listed	April 14, 2016	September 26, 2016

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Storage Helper Free Edition - Helps with data storage costs & GDPR compliance
agentic ai	#1	Not ranked
agentforce ai	#1	Not ranked
agentic	#1	Not ranked
duplicate prevention	Not ranked	#6
data retention and	Not ranked	#11

7. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

Storage Helper Free Edition - Helps with data storage costs & GDPR compliance

Storage Helper is now part of Data Quality Helper, giving Salesforce Admins an all-in-one solution for defining archival / retention, data validation, and duplicate record management — across any standard or custom object. It’s powerful, admin-friendly, and ready to scale. Whether you're looking to achieve compliance with GDPR or right to be forgotten, mass delete records to optimize data storage and save space, to prep your org and data for AI, or simply improve new or existing records, this app gives you the flexibility, automation, and visibility you need to clean up data and succeed.

Top keywords

data5×5.32%
helper2×2.13%
records2×2.13%
storage2×2.13%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Storage Helper Free Edition - Helps with data storage costs & GDPR compliance

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

Storage Helper Free Edition - Helps with data storage costs & GDPR compliance

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics · 0 changes

Storage Helper Free Edition - Helps with data storage costs & GDPR compliance · 1 changes

7. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance cheaper?

Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Storage Helper Free Edition - Helps with data storage costs & GDPR compliance?