Is Invoca for Salesforce Sales Cloud or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS cheaper?

Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS is the cheaper option — it offers a free plan (free_to_install). Invoca for Salesforce Sales Cloud starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Invoca for Salesforce Sales Cloud or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS?

Invoca for Salesforce Sales Cloud holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Invoca for Salesforce Sales Cloud or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS?

Both apps are one-click installs from the Salesforce AppExchange. Invoca for Salesforce Sales Cloud has the deeper published review base (13 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Invoca for Salesforce Sales Cloud typically suits early-stage and growth-mode teams based on its published review base (13 reviews). Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Invoca for Salesforce Sales Cloud and Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS?

Migration support varies by app and category. Invoca for Salesforce Sales Cloud and Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Invoca for Salesforce vs Odigo for Salesforce — Salesforce

Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS vs Invoca for Salesforce Sales Cloud

Side-by-side comparison · 24 data points

Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS

4.0·1reviews

Integrate Odigo telephony features with Salesforce Service Cloud Voice to empower agents and deliver value by managing each and every customer relationship. Odigo provides CTI and worldwide telco coverage (100+ countries), directly into Saleforce’s CRM.

salesforcefree_to_install

Change

1. Listing metadata

Field-level data

	Invoca for Salesforce Sales Cloud	Odigo for Salesforce Service Cloud Voice \| CTI, BYOT, phone, HVS
Tagline	“Invoca gives insight on why customers are calling to help sales teams close more business and marketing teams optimize ad spend.”128 chars	“Integrate Odigo telephony features with Salesforce Service Cloud Voice to empower agents and deliver value by managing each and every customer relationship. Odigo provides CTI and worldwide telco coverage (100+ countries), directly into Saleforce’s CRM.”253 chars
Description	1189 / 2000 chars59% used	1180 / 2000 chars59% used
Screenshots	—	—
Languages	en	enfres
Platforms	Salesforce	Salesforce
Developer	Invoca	Odigo
Listed	August 15, 2014

At a glance

8 metrics · auto-computed

Feature comparison between Invoca for Salesforce Sales Cloud and Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS
Metric	Invoca for Salesforce Sales Cloud	Odigo for Salesforce Service Cloud Voice \| CTI, BYOT, phone, HVS
Rating	★ 5.0 ★	4.0 ★
Total reviews	★ 13	1
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	3 supported
Listed since	Aug 2014	Jun 2021

Last updated	—	—

5. App details

Long-form description · keyword frequency

Invoca for Salesforce Sales Cloud

Until recently, this level of insight has been impossible for marketers. Existing marketing technologies can track and analyze every customer interaction, as long as that customer stays online. But, more and more of your best customers are picking up the phone to call you directly - and, as soon as they pick up the phone a link in the chain is broken. As a result, it’s been impossible to make decisions about how to drive more of the calls that your business depends on. Invoca for Salesforce eliminates this problem by seamlessly integrating critical information on who is calling, what drove them to call, and what happened during their conversation with your leads, contacts, and opportunities in Salesforce. Armed with insights into which marketing campaigns drive inbound calls, you can invest in the more of the programs that drive success, while claiming credit for more of the revenue you're already generating. What’s more, since Invoca for Salesforce provides rich conversation intelligence on what drives in-call success, your sales team can ensure they’re taking full advantage of every call they receive. Download Invoca for Salesforce to see the results for yourself.

Top keywords

salesforce4×2.07%
call3×1.55%
drive3×1.55%
invoca3×1.55%
invoca for salesforce3×1.55%
calls2×1.04%
conversation2×1.04%
customer2×1.04%
impossible2×1.04%
marketing2×1.04%
phone2×1.04%
success2×1.04%

Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS

History with Salesforce Odigo has been providing an Open CTI integration with Salesforce since 2013, with worldwide coverage and advanced features such as callbot, SMS, callback, outbound campaigns ... Back in 2021, Odigo was the 1st European Contact Center vendor to become a Salesforce Service Cloud Voice partner with Bring Your Own Telephony. Up-to-date features Odigo brings its Contact Center and Voice expertise in Salesforce, with a complete feature set. With Odigo's real time transcriptions (120+ languages supported, and the most accurate phone transcription in the French market) natively connected with Salesforce Einstein AI, clients can have their customer service agents supported with the AI (Next Best Action, Call summaries) for faster call resolution and greater customer satisfaction. Odigo and Salesforce integrate to create unified agent and digital channel experiences for faster, smarter and more personalized services that can be supervised from anywhere in real-time. Odigo strengths: 35 year history of innovation in Contact Center; Telecom operator and worldwide coverage; End-to-end commitment to provide both expertise and support; Open solutions.

Top keywords

salesforce6×3.55%
odigo5×2.96%
center3×1.78%
contact3×1.78%
contact center3×1.78%
ai2×1.18%
call2×1.18%
coverage2×

Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS vs Invoca for Salesforce Sales Cloud

Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS

1. Listing metadata

Invoca for Salesforce Sales Cloud

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. App details

Frequently asked

Is Invoca for Salesforce Sales Cloud or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS cheaper?

Which has better reviews, Invoca for Salesforce Sales Cloud or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS?

Should I choose Invoca for Salesforce Sales Cloud or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS?

Which is faster to set up, Invoca for Salesforce Sales Cloud or Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS?

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More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Invoca for Salesforce Sales Cloud and Odigo for Salesforce Service Cloud Voice | CTI, BYOT, phone, HVS?