Side-by-side comparison
The leading HITRUST & HIPAA compliant cloud fax provider. Enjoy Seamless integration with Concord Cloud Fax to send, receive and automate faxed documents within Salesforce.
Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.
| Metric | Concord Cloud Fax - Powerful and streamlined fax automation | 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 13 | ★ 1.3k |
| Free plan | ★ Yes | — |
| Pricing | free_to_install | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 4 |
On the measured data here, 360 SMS App leads on more dimensions (3 vs 1). Pick Concord Cloud Fax if one of the points where it leads is what you need.
Concord Cloud Fax - Powerful and streamlined fax automation lists a free tier (free_to_install); 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce lists paid.
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Concord Cloud Fax - Powerful and streamlined fax automation audit • 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce audit
| Field | Concord Cloud Fax - Powerful and streamlined fax automation | 360 SMS App |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer |
| ★ 9 |
| Languages | 1 supported | 16 supported |
|---|
| Listed since | Oct 2014 | May 2016 |
|---|
| Listed |
|---|
| Keyword | Concord Cloud Fax - Powerful and streamlined fax automation | 360 SMS App |
|---|---|---|
| whatsapp campaigns | Not ranked | #1 |
| two-way sms | Not ranked | #1 |
| sms and whatsapp | Not ranked | #1 |
| and streamline | #6 | Not ranked |
| health | #12 | Not ranked |
Neither Concord Cloud Fax - Powerful and streamlined fax automation nor 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce lists a free plan. Concord Cloud Fax - Powerful and streamlined fax automation lists no paid plan with a published price; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce's paid plans start at $7 / user / month (USD). Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
Concord Cloud Fax - Powerful and streamlined fax automation has the higher average rating (5.0★ from 13 reviews) compared to 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce (4.9★ from 1,294 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Concord Cloud Fax - Powerful and streamlined fax automation holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce has more published reviews to read for user-reported install experience (1,294 vs 13).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: Concord Cloud Fax - Powerful and streamlined fax automation has 13 published reviews; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce has 1,294 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Concord Cloud Fax - Powerful and streamlined fax automation and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp, RCS, Two-Way SMS for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Concord Cloud Fax - Powerful and streamlined fax automation" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.