Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> (4.9★, 325 reviews) and Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰?

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰?

Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

GetFeedback vs Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

Side-by-side comparison · 24 data points

GetFeedback

4.9·325reviews

SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more

salesforcepaid

Change

1. Listing metadata

Field-level data

	GetFeedback	Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰
Tagline	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars	“Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Salesforce. Embed the fun, interactive customer surveys directly in Salesforce emails. Feedback can create custom objects or update contact custom fields.”253 chars
Description	1123 / 2000 chars56% used	461 / 2000 chars23% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	SurveyMonkey

At a glance

9 metrics · auto-computed

Feature comparison between GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰
Metric	GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>	Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 325	1
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	2 tiers
Listed features	3	3
Review velocity (30d)	0 new	—
Languages	16 supported	16 supported
Listed since	Feb 2014	Nov 2022

AppRanks verdict

Generated from live data on this page

The call

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> and Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> at paid, Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit • Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 audit

Listed	February 5, 2014	November 1, 2022

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	GetFeedback	Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰
feedback surveys	#4	#61
customer feedback	#7	#4
csat	#7	#6
customer feedback surveys	#10	#51
nps csat	#9	#6

6. Quality signals

Reviews · velocity · latest sentiment

Signal	GetFeedback	Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰
Average rating	4.9 ★ (325)	5.0 ★ (1)
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

GetFeedback vs Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

GetFeedback

1. Listing metadata

Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

7. App details

Frequently asked

Is GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 cheaper?

Which has better reviews, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰?

Should I choose GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰?

Which is faster to set up, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> or Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰?

See full keyword rankings, install trends, and weekly alerts

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Which works better for small vs large Salesforce AppExchange admins?

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