Is SurveyMonkey Enterprise for CX: Surveys for Salesforce or QuestionPro Surveys cheaper?

QuestionPro Surveys is the cheaper option — it offers a free plan (free_to_install). SurveyMonkey Enterprise for CX: Surveys for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, SurveyMonkey Enterprise for CX: Surveys for Salesforce or QuestionPro Surveys?

SurveyMonkey Enterprise for CX: Surveys for Salesforce has the higher average rating (4.9★ from 325 reviews) compared to QuestionPro Surveys (4.1★ from 13 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose SurveyMonkey Enterprise for CX: Surveys for Salesforce or QuestionPro Surveys?

It depends on what you're optimizing for. SurveyMonkey Enterprise for CX: Surveys for Salesforce fits better if you prioritize rating consistency; QuestionPro Surveys is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, SurveyMonkey Enterprise for CX: Surveys for Salesforce or QuestionPro Surveys?

Both apps are one-click installs from the Salesforce AppExchange marketplace. SurveyMonkey Enterprise for CX: Surveys for Salesforce has more onboarding documentation maturity (325 reviews vs 13), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

SurveyMonkey Enterprise for CX: Surveys for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (325 reviews). QuestionPro Surveys aligns more with early-stage and growth-mode stores (13 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between SurveyMonkey Enterprise for CX: Surveys for Salesforce and QuestionPro Surveys?

Migration support varies by app and category. SurveyMonkey Enterprise for CX: Surveys for Salesforce and QuestionPro Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from QuestionPro Surveys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

SurveyMonkey vs QuestionPro Surveys — Salesforce

SurveyMonkey Enterprise for CX vs QuestionPro Surveys

Side-by-side comparison · 24 data points

SurveyMonkey Enterprise for CX

4.9·325reviews

SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more

Shopifypaid

Change

1. Listing metadata

Field-level data

	SurveyMonkey Enterprise for CX	QuestionPro Surveys
Tagline	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars	“With over 2.5 million users across 40 countries, QuestionPro is the leading provider of online survey software that allows users to generate the insights they need to make better business decisions.”198 chars
Description	1123 / 2000 chars56% used	1131 / 2000 chars57% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Shopify	Shopify
Developer	SurveyMonkey	QuestionPro

At a glance

9 metrics · auto-computed

Feature comparison between SurveyMonkey Enterprise for CX: Surveys for Salesforce and QuestionPro Surveys
Metric	SurveyMonkey Enterprise for CX: Surveys for Salesforce	QuestionPro Surveys
Rating	★ 4.9 ★	4.1 ★
Total reviews	★ 325	13
Free plan	—	★ Yes
Pricing	paid	free_to_install
Built for Shopify	—	—
Listed features	3	3
Review velocity (30d)	0 new	—
Languages	16 supported	1 supported
Listed since	Feb 2014	Oct 2017

Listed	February 5, 2014	October 16, 2017

Last updated	—	—

Keyword	SurveyMonkey Enterprise for CX	QuestionPro Surveys
survey	#4	#13
surveys	#6	#13
survey app	#4	#25
survey builder	#19	#32
feedback	#3	#94

8. Quality signals

Reviews · velocity · latest sentiment

Signal	SurveyMonkey Enterprise for CX	QuestionPro Surveys
Average rating	4.9 ★ (325)	4.1 ★ (13)
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

9. App details

Long-form description · keyword frequency

SurveyMonkey Enterprise for CX

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights2×1.26%
logic2×1.26%
questions2×1.26%
rates2×1.26%

QuestionPro Surveys

The QuestionPro - Salesforce integration creates a consistent interface between your QuestionPro survey data and your database of Salesforce.com leads, contacts and opportunities. The QuestionPro - Salesforce integration effectively gives you the ability to seamlessly integrate online survey responses with your Salesforce database. For example, the data collected via a follow-up customer satisfaction survey could automatically be appended to a custom field on a case called satisfaction. With the addition of this information, you could produce satisfaction reports in Salesforce segmented by account representative, location, product, etc. Collecting feedback effectively closes the loop of Customer Relationship Management. By surveying customers, you've bridged a critical gap in CRM by adding customer satisfaction to your list of CRM data points. Advanced analytics can help drill-down to factors that affect customer experience and hence, customer satisfaction. For Salesforce integration, users will need a paid QuestionPro license (https://www.questionpro.com/pricing). For any queries, please get in touch with us.

Top keywords

salesforce6×3.80%
customer5×3.16%
questionpro5×3.16%
satisfaction5×3.16%
customer satisfaction3×1.90%
data3×1.90%
integration3×1.90%
salesforce integration3×1.90%

SurveyMonkey Enterprise for CX vs QuestionPro Surveys

SurveyMonkey Enterprise for CX

1. Listing metadata

QuestionPro Surveys

At a glance

AppRanks verdict

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

SurveyMonkey Enterprise for CX · 8 changes

QuestionPro Surveys · 1 changes

8. Quality signals

9. App details

Frequently asked

Is SurveyMonkey Enterprise for CX: Surveys for Salesforce or QuestionPro Surveys cheaper?

Which has better reviews, SurveyMonkey Enterprise for CX: Surveys for Salesforce or QuestionPro Surveys?

Should I choose SurveyMonkey Enterprise for CX: Surveys for Salesforce or QuestionPro Surveys?

Which is faster to set up, SurveyMonkey Enterprise for CX: Surveys for Salesforce or QuestionPro Surveys?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

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