Side-by-side comparison · 24 data points
Run your phone from Salesforce, even on the go. Fastcall is a native CTI for phone and SMS that brings calling and messaging into Salesforce desktop and mobile—no separate app required.
| Fastcall CTI | Kubaru | |
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| Description | ||
| Screenshots | — | — |
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| Last updated |
| Metric | Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile | Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | 123 | ★ 150 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed features | 9 | 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2013 | Feb 2018 |
Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile at paid, Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile audit • Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead audit
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| Keyword | Fastcall CTI | Kubaru |
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| the 100 | #3 | #12 |
| sales teams | #12 | #9 |
| easy sign | #63 | #53 |
| powerful forms | #99 | #81 |
No tracked changes.
Both Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead offer paid plans only. Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile starts at paid; Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead starts at paid. Compare the per-tier features in the Pricing section above before committing.
Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile (4.9★, 123 reviews) and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead (5.0★, 150 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile fits better if you prioritize broader integrations; Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead has more onboarding documentation maturity (150 reviews vs 123), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile typically suits early-stage and growth-mode stores based on its review-base composition (123 reviews). Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead aligns more with early-stage and growth-mode stores (150 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
