Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents vs Kubaru

Side-by-side comparison · 24 data points

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

4.9·123reviews

100% focused on Salesforce Mobile and Desktop. Simple yet powerful Voice + Messaging (SMS/MMS/RCS/WhatsApp) - powered by Twilio. Agentforce, Sales Engagement, Einstein Conversation Insights, Generative AI, Omni-Channel, Field Service, CTI. Worldwide.

1. Listing metadata

Field-level data

	Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents	Kubaru
Tagline	“100% focused on Salesforce Mobile and Desktop. Simple yet powerful Voice + Messaging (SMS/MMS/RCS/WhatsApp) - powered by Twilio. Agentforce, Sales Engagement, Einstein Conversation Insights, Generative AI, Omni-Channel, Field Service, CTI. Worldwide.”250 chars	“Are you looking for a better way to assign leads, contacts, cases, opportunities, and other records in Salesforce? Kubaru provides all the tools you need to optimize your assignment strategy. Start your free 30 day trial today!”227 chars
Description	1200 / 2000 chars60% used	1116 / 2000 chars56% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Fastcall	Kubaru
Listed	October 3, 2013

At a glance

9 metrics · auto-computed

Feature comparison between Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead
Metric	Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native	Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead
Rating	4.9 ★	★ 5.0 ★
Total reviews	123	★ 147
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 2 tiers	1 tier
Listed features	9	9
Languages	1 supported	1 supported
Listed since	Oct 2013	Feb 2018

AppRanks verdict

Generated from live data on this page

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native at paid, Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native audit • Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead audit

Last updated	—	—

3. Features

As listed by each developer

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

Implementing Einstein Conversation Insights? Need AI alternatives? Fastcall is a great option: * Global reach - inbound + outbound calling * SMS capability * 100% installed in Salesforce * Call transcription and analytics. Google Speech-to-Text AI
“Best Salesforce Native App” Fastcall is built exclusively IN Salesforce. Phone and SMS data is secure because all activities are automatically logged and stored in Salesforce not on external servers. Salesforce Mobile supports IOS (iPhone) and Android.
“In less than 24 hours we were up and running.” Setting up and onboarding is simple. New users can be experts within hours because of Fastcall’s easy-to-follow online tutorials. Fastcall looks and feels like Salesforce. It has one login and one interface.
“Amazing support!” Worldwide support for phone and SMS - powered by Twilio: sales Engagement, High-Velocity Sales (HVS), and Einstein Conversation Insights (ECI).
Fastcall saves hours in lost productivity by logging every mobile and desktop call with no data loss. Call duration, results, notes, and more. We create planned goals to help your team hit their goals. #cleandata
Lightweight yet powerful Fastcall delivers worldwide PHONE, SMS, WhatsApp capabilities. Click-to-dial, dial-by-list, voicemail drop, IVR, ACD, automation and more. Watch our demo video. Designed for mobile sales and service. Powered by Twilio.
These advantages and our focus on customer satisfaction have made Fastcall the highest-rated, Salesforce-native phone sales automation application in the AppExchange. Einstein Conversation Insights.
The app is very simple to set up with no capital expense. It is installed from the Salesforce AppExchange. Fastcall is priced competitively with per-user licenses starting at $15/month. Usage fees for phones, minutes and SMS are additive. PCI compliant.
If Salesforce voice is important to you, ask us about the benefits of a Salesforce native Fastcall -- the highest-rated 100% Native voice and SMS app in the AppExchange. Fastcall is not "Integrated" with Salesforce; it is INSIDE Salesforce. #mobile

Kubaru

INSTANT ASSIGNMENT Say goodbye to managing complex assignment rules. Kubaru makes it easy to instantly assign leads, cases, opportunities, and other records to the right user. Eliminate manual work, reduce response time, and hit your speed-to-lead goals.
EASY TO USE Kubaru makes it easy to automate even the most complex assignment logic—no coding or Salesforce admin access required. Eliminate bottlenecks and empower your team to manage assignments. Start a trial to see for yourself how easy it is to use!
INTELLIGENT ROUTING Kubaru provides powerful features to ensure records are always assigned to the right person. Key features include weighted round robin assignment, workload balancing, territory management, skill-based routing, shark tanks, and more.
SLA ENFORCEMENT Kubaru will monitor lead and case response times and escalate or reassign unworked records before they go cold. Keep your pipeline warm, measure employee performance, and ensure your team meets SLAs for both sales and support.
USER AVAILABILITY Never assign records to unavailable users again. Kubaru makes it easy to configure user work shifts, out-of-office schedules, workload capacity limits, and more—ensuring records are only routed to users who are available to respond.

Keyword	Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents	Kubaru
easy sign	#65	#57
powerful forms	#99	#75

9. App details

Long-form description · keyword frequency

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

Fastcall advantages in the Salesforce Voice CTI Voice SMS category: 1. Fastcall is Salesforce native; 100% installed in Salesforce. There is no stand-alone app, and Fastcall does not work in other CRMs. Native architecture provides us with a performance edge and a distinct focus. 2. Our app is easy to use. Your Sales team will use Fastcall with only a few minutes of training. Salesforce Mobile and Field Service. 3. With 12+ years in the AppExchange, we are subject matter experts on Salesforce voice CTI and SMS. Fastcall improves sales productivity & customer service with features such as Inbound Call Routing, IVR, Call Recording, Omni-Channel, SMS, High-Velocity Sales, Field Service, and Einstein Call Insights. Fastcall is easy to set up, easy to use. Teams can focus on selling and service instead of manually inputting activities. Trust your data is up-to-date, accurate, and secure. Fastcall is a fantastic add-on to Salesforce. Our app saves hours in lost productivity by logging every call with no data loss. Call duration, call result, notes, call type, and more. We create planned goals to help your team hit their goals. #cleandata. Salesforce Mobile: IOS /iPhone and Android.

Top keywords

call7×3.66%
fastcall7×3.66%
salesforce7×3.66%
service4×2.09%
sales3×1.57%
sms3×1.57%
voice3×1.57%
cti2×1.05%
data2×1.05%
field2×1.05%
field service2×1.05%
focus2×1.05%

Kubaru

Kubaru provides all the features you need to fully automate the assignment of leads, cases, contacts, and other objects in Salesforce: • Assign ANY standard or custom object • Round robin • Weighted assignment • Skill-based assignment • Shark tanks • Duplicate matching • Load balancing • Territory management • Automated reassignment of unworked records • Assign to logged-in reps only • Schedules • Notifications (email, mobile, Slack, Chatter, Lightning, push alerts, sound alerts, etc.) • Automatic reimbursement for lost/rejected leads • Assignment logs How Kubaru helps: • Eliminate territory disputes between reps using round robin lead assignment • Assign leads and cases to reps based on availability, product knowledge, language, etc. • Use weighted lead assignment to direct more leads to top performers • Use load balancing to balance the workload between support reps • Create separate distribution schedules for geographically dispersed teams • Configure routers to reassign unworked leads before they go cold Ensure leads and other records never go uncontacted again. Install a free trial today!

Top keywords

assignment6×4.00%
leads6×4.00%
reps4×2.67%
assign3×2.00%
alerts2×1.33%
balancing2×1.33%
between2×1.33%
cases2×1.33%
etc2×1.33%

Frequently asked

Common questions about this comparison

Is Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead cheaper?

Both Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead offer paid plans only. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native starts at paid; Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native (4.9★, 123 reviews) and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead (5.0★, 147 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

It depends on what you're optimizing for. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native fits better if you prioritize broader integrations; Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead has more onboarding documentation maturity (147 reviews vs 123), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native typically suits early-stage and growth-mode stores based on its review-base composition (123 reviews). Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead aligns more with early-stage and growth-mode stores (147 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

Migration support varies by app and category. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native " in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents vs Kubaru

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents

1. Listing metadata

Kubaru

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents · 4 changes

Kubaru · 2 changes

9. App details

Frequently asked

Is Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead cheaper?

Which has better reviews, Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

Should I choose Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native or Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native and Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead?