Loading content…
1. Listing metadata
Field-level data| Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center | #phonebar | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
| Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center | #phonebar | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
UniAgent™ AIPro with advance features like, digital interactions, Transcript posting to CRM, Social media integration, Supervisor features(Silent Monitoring, Barge-in, etc.), Full telephony functions, Click to call, Omnichannel, CRM screen pop.
| Metric | Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center | #phonebar |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 10 | 0 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | 3 |
| Languages | 7 supported | 2 supported |
| Listed since | Feb 2014 | Dec 2024 |
Based on the data on this page, Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs #phonebar's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center at paid, #phonebar at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center; mid-market and enterprise admins with specific feature requirements should evaluate both — #phonebar's 0-review base may include the workflow context that matches your specific use case better than Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center audit • #phonebar audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center | #phonebar |
|---|---|---|
| ideal | Not ranked | #5 |
| enabling | Not ranked | #9 |
| contact | #118 | Not ranked |
Both Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center and #phonebar offer paid plans only. Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center starts at paid; #phonebar starts at paid. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center does carry the larger published review base (10 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center has the deeper published review base (10 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center typically suits early-stage and growth-mode teams based on its published review base (10 reviews). #phonebar typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Consilium UniAgent™ CRM CTI connector for Cisco, Genesys and AWS Contact Center and #phonebar both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from #phonebar" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.