Side-by-side comparison · 24 data points
Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.
| Simple Survey | SFS Bulk Non Availabilities | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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| Developer |
This app lets the users create and manage non-availabilities of service resources in bulk at the org level or at the service territory level which in turn creates the absence record for all the service resources in the Org/Service territory.
| Metric | Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce | SFS Bulk Non Availabilities |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.2 ★ |
| Total reviews | ★ 102 | 5 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | — |
| Listed features | ★ 6 | 5 |
| Review velocity (30d) | 5 new | — |
| Languages | 17 supported | 1 supported |
| Listed since | Aug 2013 | Jul 2023 |
Based on the data on this page, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs SFS Bulk Non Availabilities's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, SFS Bulk Non Availabilities offers a free tier (free) while Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce has the larger user base (102 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SFS Bulk Non Availabilities's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — SFS Bulk Non Availabilities's 5-review base may include the workflow context that matches your specific use case better than Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce audit • SFS Bulk Non Availabilities audit
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| Last updated | — | — |
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| Keyword | Simple Survey | SFS Bulk Non Availabilities |
|---|---|---|
| survey | #1 | Not ranked |
| survey app | #1 | Not ranked |
| both simple and | #1 | Not ranked |
| territory | Not ranked | #8 |
| workload availability | Not ranked | #10 |
No tracked changes.
| Signal | Simple Survey | SFS Bulk Non Availabilities |
|---|---|---|
| Average rating | 5.0 ★ (102) | 4.2 ★ (5) |
| Rating distribution | 5100% 40% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +2 | — |
| Reviews · last 30 days | +5 | — |
| Reviews · last 90 days | +9 | — |
SFS Bulk Non Availabilities is the cheaper option — it offers a free plan (free). Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce has the higher average rating (5.0★ from 102 reviews) compared to SFS Bulk Non Availabilities (4.2★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce fits better if you prioritize rating consistency; SFS Bulk Non Availabilities is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce has more onboarding documentation maturity (102 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Driving Continuous Improvement Through Customer Feedback We have been using this solution for many years, dating back to its original days with Internet Creations, and it has consistently delivered valuable insights into both our customer support performance and overall customer experience. The ability to automatical
Top notch team! We use almost all of Vicasso's packages, and while the tech is top-notch, the team is what makes the real difference. Huge thanks to Jessie, Brian, Thais, and Howard for always going above and beyond and delivering amazing support and product awareness!
Excellent Support Staff Jessie from Support has been really good at keeping our Surveys working. Kudos! Apart from that, this app is easy to configure, although it's not perfect, and you'll bump into a few issues, but there's nothing a great support team can handle.
Easy implementation, fantastic support throughout Easy implementation, works great out of the box. We were up and running quickly with no complex integration since everything lives natively in Salesforce. The Vacasio team provided fantastic support throughout, responsive and genuinely helpful. We now get immediate fee
Friendly and Simple The app itself is exactly as it says..simple. But that doesn't mean the settings and configuration are limited, it just means the UI and set up process make logical sense. The staff is also great. George in Sales was wonderful and Brian on the Implementation team was great. I'm a business unit lead
No reviews yet.
Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (102 reviews). SFS Bulk Non Availabilities aligns more with early-stage and growth-mode stores (5 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and SFS Bulk Non Availabilities both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SFS Bulk Non Availabilities" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
