Is Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs cheaper?

Both Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and FieldAx - Field Service Management(FSM) Software for SMEs offer paid plans only. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce starts at paid; FieldAx - Field Service Management(FSM) Software for SMEs starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs?

Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce (5.0★, 100 reviews) and FieldAx - Field Service Management(FSM) Software for SMEs (5.0★, 29 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Which is faster to set up, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce has more onboarding documentation maturity (100 reviews vs 29), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (100 reviews). FieldAx - Field Service Management(FSM) Software for SMEs aligns more with early-stage and growth-mode stores (29 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and FieldAx - Field Service Management(FSM) Software for SMEs?

Migration support varies by app and category. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and FieldAx - Field Service Management(FSM) Software for SMEs both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FieldAx - Field Service Management(FSM) Software for SMEs" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Simple Survey: 100% vs FieldAx - Field — Salesforce

Simple Survey vs FieldAx - Field Service Management(FSM) Software for SMEs

Side-by-side comparison · 24 data points

Simple Survey

5.0·100reviews

Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Simple Survey	FieldAx - Field Service Management(FSM) Software for SMEs
Tagline	“Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.”191 chars	“FieldAx revolutionizes the scheduling of field service management (FSM) using the Salesforce1 Platform. Its impressive user interface and advanced automation provide visibility into field operations and empower your staff to deliver exceptional customers.”255 chars
Description	1082 / 2000 chars54% used	1145 / 2000 chars57% used
Screenshots	—	—
Languages	arnlenfifr+12 more	en
Platforms	Shopify	Shopify
Developer	Vicasso	Merfantz Technologies Pvt. Ltd

At a glance

10 metrics · auto-computed

Feature comparison between Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and FieldAx - Field Service Management(FSM) Software for SMEs
Metric	Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce	FieldAx - Field Service Management(FSM) Software for SMEs
Rating	5.0 ★	5.0 ★
Total reviews	★ 100	29
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 6	5
Review velocity (30d)	3 new	—
Languages	17 supported	1 supported
Listed since	Aug 2013	Apr 2018

Listed	August 21, 2013	April 16, 2018

Last updated	—	—

3. Features

As listed by each developer

Simple Survey

100% SALESFORCE NATIVE No complex integration to manage, and data doesn't leave Salesforce. Automatically send surveys related to standard or custom objects. Authorized users can instantly view and act on survey results captured in Salesforce.
EASY, TAILORED SURVEYS Simple drag & drop helps users build customized surveys with a user-friendly no-code builder. Conditional/Skip Logic: Show relevant questions based on responses and Salesforce data, providing a personalized experience.
READY-TO-USE TEMPLATE LIBRARY Customizable survey templates for Net Promoter Score® (NPS®), Customer Satisfaction (CSAT), Customer Effort Score (CES), Likert Scales, Thumbs Up/Down, and Questionnaire with previews.
FLEXIBLE SURVEY DELIVERY Automate customer feedback and NPS surveys in Salesforce. Send a post-case survey, email survey, or chat link. Truly unlimited sends with no volume overage fees.
REAL-TIME SURVEY ANALYTICS Get immediate insights like customer sentiment with charts, word clouds, & pre-built dashboards. Monitor responses for key trends and specific criteria. Capture user meta-details for deeper analysis.
AGENTFORCE EXTENSION Survey in Salesforce Messaging! Agentforce extension works in Messaging for In-App and Web (MIAW) channel. Your AI Agent can identify the correct survey program, pre-create survey records, send survey links, and update records.

FieldAx - Field Service Management(FSM) Software for SMEs

Comprehensive field service management (FSM) solution: FieldAx streamlines the entire service lifecycle, from scheduling appointments to managing jobs, executing field work, and generating reports.
Real-time scheduling and dispatch: With FieldAx, you can automatically schedule and dispatch field service employees in real-time, ensuring that the right person is assigned to the right job at the right time
Mobile field execution: FieldAx's Salesforce 1 mobile app enables field service employees to receive job assignments, track their time and expenses, and update job status in real-time from their mobile device.
Robust inventory management: FieldAx provides powerful inventory management capabilities, allowing you to track inventory levels in real-time, streamline replenishment, and associate inventory with specific jobs or assignments.
Seamless Salesforce1 integration: FieldAx is built on the Salesforce1 platform, which means it integrates seamlessly with Sales Cloud, Service Cloud, and any AppExchange app. The application can easily connect to any standard or custom objects

Keyword	Simple Survey	FieldAx - Field Service Management(FSM) Software for SMEs
field service	#9	#5

8. Quality signals

Reviews · velocity · latest sentiment

Signal	Simple Survey	FieldAx - Field Service Management(FSM) Software for SMEs
Average rating	5.0 ★ (100)	5.0 ★ (29)
Rating distribution	5100% 40% 30% 20% 10%	5— 4— 3— 2— 1—
Reviews · last 7 days	+1	—
Reviews · last 30 days	+3	—
Reviews · last 90 days	+8	—

5 latest reviews · each app

Simple Survey

9. App details

Long-form description · keyword frequency

Simple Survey

WHY GO NATIVE - No integration required - Prioritize Data Security: Applications outside of Salesforce increase the risk of data breach & complicate compliance - Accurate & Real-Time Data: Create a 360° view of your customer - Enable automation using the platform you already know CREATE SURVEYS - Embeddable survey builder for digital experiences - Fully customize with logos, colors, and branding - Easy code-free interface drives user adoption AUTOMATE & SEND - Use out-of-the-box or create custom automation to send surveys after case closure, project milestone, or follow-ups - Detect previously-surveyed customers to avoid survey fatigue IMPROVE RESPONSE RATES - Increase responses received with easy 1-click/touch email - Capture partial responses, capture answers in progress, collect data from abandoned surveys MEASURE & FOLLOW UP - Analyze responses & identify trends by using Survey Insights - Packaged reports & dashboards measure Response Rates, Average Scores, NPS, and Leader/Slacker boards - Automate reminders & follow-up activities from received feedback

Top keywords

data4×2.61%
responses3×1.96%
survey3×1.96%
surveys3×1.96%
automate2×1.31%
automation2×1.31%
capture2×1.31%
measure2×1.31%
rates2×1.31%
received2×1.31%
response2×1.31%
response rates2×1.31%

FieldAx - Field Service Management(FSM) Software for SMEs

FieldAx is a comprehensive field service management (FSM) application that streamlines the entire service lifecycle. In addition to its powerful scheduling, work order management, and mobile field execution features, FieldAx also includes robust inventory management capabilities. With FieldAx, you can easily manage inventory across multiple locations, track inventory levels in real-time, and streamline the replenishment process. The application provides full visibility into your inventory and enables you to quickly identify stock shortages, order supplies, and track deliveries. In addition, FieldAx allows you to associate inventory with specific jobs or assignments, ensuring that your field service employees have the right parts and materials on hand when they need them. This helps to improve first-time fix rates, reduce service times, and enhance customer satisfaction. With its intuitive user interface, intelligent automation, and seamless integration with the Salesforce1 platform, FieldAx is the ideal solution for companies looking to optimize their field service operations and improve their inventory management processes.

Top keywords

inventory6×3.85%
fieldax5×3.21%
service5×3.21%
field4×2.56%
management4×2.56%
field service3×1.92%
addition2×1.28%
application2×1.28%

Simple Survey vs FieldAx - Field Service Management(FSM) Software for SMEs

Simple Survey

1. Listing metadata

FieldAx - Field Service Management(FSM) Software for SMEs

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Simple Survey · 5 changes

FieldAx - Field Service Management(FSM) Software for SMEs · 0 changes

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs cheaper?

Which has better reviews, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs?

Should I choose Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs?

Which is faster to set up, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and FieldAx - Field Service Management(FSM) Software for SMEs?

Simple Survey vs FieldAx - Field Service Management(FSM) Software for SMEs

Simple Survey

1. Listing metadata

FieldAx - Field Service Management(FSM) Software for SMEs

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Simple Survey · 5 changes

FieldAx - Field Service Management(FSM) Software for SMEs · 0 changes

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs cheaper?

Which has better reviews, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs?

Should I choose Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs?

Which is faster to set up, Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce or FieldAx - Field Service Management(FSM) Software for SMEs?

9. Other comparisons people make

vs Simple Survey

vs FieldAx - Field Service Management(FSM) Software for SMEs

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce and FieldAx - Field Service Management(FSM) Software for SMEs?