Side-by-side comparison · 24 data points
With over 2.5 million users across 40 countries, QuestionPro is the leading provider of online survey software that allows users to generate the insights they need to make better business decisions.
| Simple Survey | QuestionPro Surveys | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Capture feedback in Salesforce automatically with effortless, beautiful surveys. Get higher response rates, improve customer experience, increase CSAT and Net Promoter Score® (NPS), and boost agent effectiveness.
| Metric | Simple Survey: 100% Native Surveys for Salesforce | QuestionPro Surveys |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.1 ★ |
| Total reviews | ★ 95 | 13 |
| Free plan | — | ★ Yes |
| Pricing | paid | free_to_install |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | — |
| Listed features | ★ 6 | 3 |
| Review velocity (30d) | 2 new | — |
| Languages | 17 supported | 1 supported |
| Listed since | Aug 2013 | Oct 2017 |
Based on the data on this page, Simple Survey: 100% Native Surveys for Salesforce is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs QuestionPro Surveys's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, QuestionPro Surveys offers a free tier (free_to_install) while Simple Survey: 100% Native Surveys for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Simple Survey: 100% Native Surveys for Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — QuestionPro Surveys's 13-review base may include the workflow context that matches your specific use case better than Simple Survey: 100% Native Surveys for Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Simple Survey: 100% Native Surveys for Salesforce audit • QuestionPro Surveys audit
| Listed |
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| Last updated | — | — |
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| Keyword | Simple Survey | QuestionPro Surveys |
|---|---|---|
| survey | #2 | #13 |
| surveys | #5 | #13 |
| survey app | #2 | #25 |
| survey builder | #15 | #31 |
| feedback | #7 | #94 |
| Signal | Simple Survey | QuestionPro Surveys |
|---|---|---|
| Average rating | 5.0 ★ (95) | 4.1 ★ (13) |
| Rating distribution | 5100% 40% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +2 | — |
| Reviews · last 90 days | +4 | — |
QuestionPro Surveys is the cheaper option — it offers a free plan (free_to_install). Simple Survey: 100% Native Surveys for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Simple Survey: 100% Native Surveys for Salesforce has the higher average rating (5.0★ from 95 reviews) compared to QuestionPro Surveys (4.1★ from 13 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Simple Survey: 100% Native Surveys for Salesforce fits better if you prioritize rating consistency; QuestionPro Surveys is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Simple Survey: 100% Native Surveys for Salesforce has more onboarding documentation maturity (95 reviews vs 13), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Easy App + Great customer Service Simple Survey was very easy to set up and does what it says it will do with no issues. We got up and running in a day. Jessie was a dream to work with and went above and beyond may times when I couldn't figure something out. We have no complaints at all and recommend to anyone looking
Great survey that links to Salesforce Does what we need with triggering a ticket and tracking the responses in Salesforce for easy reporting. Easy contracting and renewal process. Does what we need!
Does exactly what we need We have used Simply Survey for 4 years now and we have just renewed for another two. It was straight forward to setup and configure and it was great to have the reporting native within Salesforce. The customer support and account managers have also been excellent and very knowledgeable. High
The name says it all It is very simple to use and the support team is very proactive. I highly recommend
Great support team. I love the app as it is very simple and straightforward but I am not here for that. I want to give a big shout to Jessie, who is really kind and always there to help me when I need support.
No reviews yet.
Simple Survey: 100% Native Surveys for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (95 reviews). QuestionPro Surveys aligns more with early-stage and growth-mode stores (13 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Simple Survey: 100% Native Surveys for Salesforce and QuestionPro Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from QuestionPro Surveys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
