Side-by-side comparison · 24 data points
Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.
| Simple Survey | Formstack - Native form builder & data collection for Salesforce | |
|---|---|---|
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| Description | ||
| Screenshots | — | — |
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Formstack Forms for Salesforce is a 100% native Salesforce form builder. Dynamically prefill forms, generate and update records, and connect to any standard or custom object within your Salesforce account. Click "Get it Now" for a free 14-day trial!
| Metric | Simple Survey: 100% Native Surveys for Salesforce | Formstack - Native form builder & data collection for Salesforce |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 106 | ★ 213 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 3 tiers | — |
| Listed features | ★ 6 | 3 |
| Review velocity (30d) | ★ 1 new | 0 new |
| Languages | 17 supported | 1 supported |
| Listed since | Aug 2013 | Sep 2014 |
Based on the data on this page, Simple Survey: 100% Native Surveys for Salesforce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Formstack - Native form builder & data collection for Salesforce's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Simple Survey: 100% Native Surveys for Salesforce at paid, Formstack - Native form builder & data collection for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Formstack - Native form builder & data collection for Salesforce has the larger user base (213 reviews vs 106), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Simple Survey: 100% Native Surveys for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Simple Survey: 100% Native Surveys for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Formstack - Native form builder & data collection for Salesforce's 213-review base may include the workflow context that matches your specific use case better than Simple Survey: 100% Native Surveys for Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Simple Survey: 100% Native Surveys for Salesforce audit • Formstack - Native form builder & data collection for Salesforce audit
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| Keyword | Simple Survey | Formstack - Native form builder & data collection for Salesforce |
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| native to | #4 | #9 |
| survey builder | #6 | #9 |
| salesforce native | #5 | #12 |
| native salesforce | #5 | #12 |
| directly in | #8 | #12 |
No tracked changes.
| Signal | Simple Survey | Formstack - Native form builder & data collection for Salesforce |
|---|---|---|
| Average rating | 5.0 ★ (106) | 4.7 ★ (213) |
| Rating distribution | 5100% 40% 30% 20% 10% | 50% 40% 30% 20% 1100% |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +1 | +0 |
| Reviews · last 90 days | +9 | +1 |
Both Simple Survey: 100% Native Surveys for Salesforce and Formstack - Native form builder & data collection for Salesforce offer paid plans only. Simple Survey: 100% Native Surveys for Salesforce starts at paid; Formstack - Native form builder & data collection for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
Simple Survey: 100% Native Surveys for Salesforce has the higher average rating (5.0★ from 106 reviews) compared to Formstack - Native form builder & data collection for Salesforce (4.7★ from 213 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Simple Survey: 100% Native Surveys for Salesforce holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Formstack - Native form builder & data collection for Salesforce has the deeper published review base (213 vs 106), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Great tool and amazing customer support! We recently started using Simple Survey with Salesforce Nonprofit Cloud, and our experience has been excellent. The support team was outstanding throughout the implementation process. Brian, in particular, was incredibly responsive, supportive, and quick to resolve any question
Intuitive Product with Outstanding Support We recently implemented Simple Survey to send NPS surveys to our key accounts and have been extremely impressed with both the product and the support we’ve received. The package is intuitive and straightforward to configure from an administrative perspective and the support
awesome native survey app Simple Survey is a highly configurable and easy to implement / use native survey app. The support is fantastic
Terrific Support Team I personally struggle when it comes to the technical nature of products and finding resolution on my own. This is my first experience with the Support Team. Jessie was awesome. My ticket was addressed promptly and the supporting information and documentation needed to resolve my issue quickly a
Driving Continuous Improvement Through Customer Feedback We have been using this solution for many years, dating back to its original days with Internet Creations, and it has consistently delivered valuable insights into both our customer support performance and overall customer experience. The ability to automatical
Customer Support is Nonexistent I am so disappointed in the lack of support there is for this product. You can never get anyone on the phone. You have to submit a ticket (you don't get any kind of confirmation or copy of your submission btw). You wait and get an email that typically consists of a reference to instruc
Simple Survey: 100% Native Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (106 reviews). Formstack - Native form builder & data collection for Salesforce typically suits early-stage and growth-mode teams based on its published review base (213 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Simple Survey: 100% Native Surveys for Salesforce and Formstack - Native form builder & data collection for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Simple Survey: 100% Native Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.