Which has better reviews, eGain for Salesforce or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce has the higher average rating (5.0★ from 118 reviews) compared to eGain for Salesforce (4.0★ from 3 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose eGain for Salesforce or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, eGain for Salesforce or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. IMAGES App by SharinPix - THE Photo / Image Management for Salesforce has the deeper published review base (118 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

eGain for Salesforce typically suits early-stage and growth-mode teams based on its published review base (3 reviews). IMAGES App by SharinPix - THE Photo / Image Management for Salesforce typically suits early-stage and growth-mode teams based on its published review base (118 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between eGain for Salesforce and IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

Migration support varies by app and category. eGain for Salesforce and IMAGES App by SharinPix - THE Photo / Image Management for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from eGain for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

eGain for Salesforce vs IMAGES App by — Salesforce

eGain for Salesforce vs IMAGES App by SharinPix - THE Photo / Image Management for Salesforce

Name: eGain for Salesforce
Availability: OnlineOnly
Rating: 4 (3 reviews)

Side-by-side comparison · 24 data points

eGain for Salesforce

4.0·3reviews

eGain for Salesforce embeds eGain’s AI and knowledge-powered process guidance and digital customer engagement capabilities within Salesforce desktop, enabling wow CX and business benefits: Up to 37% FCR improvement & 50% reduction in agent training time.

salesforcepaid

Change

1. Listing metadata

Field-level data

	eGain for Salesforce	IMAGES App by SharinPix - THE Photo / Image Management for Salesforce
Tagline	“eGain for Salesforce embeds eGain’s AI and knowledge-powered process guidance and digital customer engagement capabilities within Salesforce desktop, enabling wow CX and business benefits: Up to 37% FCR improvement & 50% reduction in agent training time.”254 chars	“More than just an Image Uploader/Image slider/Capture & Manage Images like never before! Add/Edit/Resize Photos in any record UNLIMITED IMAGE STORAGE Support Salesforce App/Field Service even Offline AI Photo Analysis Image in PDF FOR AN IMAGE-POWERED SF”254 chars
Description	772 / 2000 chars39% used	1195 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfrdeda+8 more	enfr
Platforms	Salesforce	Salesforce
Developer	eGain Corporation	SharinPix - the Image experts for Salesforce

At a glance

8 metrics · auto-computed

Feature comparison between eGain for Salesforce and IMAGES App by SharinPix - THE Photo / Image Management for Salesforce
Metric	eGain for Salesforce	IMAGES App by SharinPix - THE Photo / Image Management for Salesforce
Rating	4.0 ★	★ 5.0 ★
Total reviews	3	★ 118
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 6 tiers
Listed features	3	★ 9
Languages	13 supported	2 supported
Listed since	Sep 2014	Mar 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, IMAGES App by SharinPix - THE Photo / Image Management for Salesforce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs eGain for Salesforce's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: eGain for Salesforce at paid, IMAGES App by SharinPix - THE Photo / Image Management for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce has the larger user base (118 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. eGain for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to IMAGES App by SharinPix - THE Photo / Image Management for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — eGain for Salesforce's 3-review base may include the workflow context that matches your specific use case better than IMAGES App by SharinPix - THE Photo / Image Management for Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: eGain for Salesforce audit • IMAGES App by SharinPix - THE Photo / Image Management for Salesforce audit

Listed	September 9, 2014	March 31, 2016

Last updated	—	—

3. Features

As listed by each developer

eGain for Salesforce

eGain Knowledge Hub, the top-rated, analyst-awarded knowledge management software, guarantees quality customer service by infusing your customer service agents with knowledge, making all agents as productive as your best ones.
Industry leading features: • Comprehensive content management • Personalized knowledge access for agents • AI-powered conversational guidance • Best practices-embedded • Powerful knowledge analytics • Supports global, multilingual deployments
Innovation in 30 Days Offer: Have you heard of our popular free production pilot program, Innovation in 30 Days? Experience the difference with no upfront commitment. Sign up at: https://www.egain.com/knowledge-management-software-pilot-risk-free/

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce

Images in Objects: Store/Preview image in standard/custom object Use GenAI to process image and fill your object's fields Edit & annotate Images in Salesforce Snap&Upload from mobile even offline Tag Photo, leverage workflow, process builder, Apex trigger
More than just photos : Video Sketch with personalised tools Interactive Floor plan Aerial View Scanned doc Room Scan to work on 3D Twin PDF toolkit PDF forms and Dynamic Forms Offline mobile app integrated in SFS mobile, Salesforce mobile app and more
Images from/to external : Your Customer/Partner can upload to your Salesforce or even view/annotate selected pictures without Salesforce access from a SharinPix integration in your website, your community, your own mobile app or just a provided link.
More than just an Image Uploader or Slider Upload and display your photos how you want them, regardless of size or file type. Go beyond our free component and customize the display of your photos on your records. Not to mention, there are 30+ components!
Supporting All Photo Formats & More SharinPix enables uploading and displaying all types of image files, including JPG, PNG, HEIC, BMP, TIFF, and ProRaw. We even support PDFs, office documents, and videos.
Unlimited Image Storage Your SharinPix license comes with unlimited image storage*. Never buy additional storage again. No more limits on the number of images, videos, docs, size or format. Get resized versions of images on the fly when you need them.
Agentforce Compatible - Search for Photos in Natural Language SharinPix and Agentforce will work together to make images in your Salesforce searchable in plain language. Just ask, “Show me deficiency photos taken during last week in California.”
Bring Your Own Habits With SharinPix, you can make every capture you are used to doing with your mobile camera - including photos, videos, scanned docs, 3D room scans that transform into 2D template versions, and more.
SharinPix Image Processing AI analysis of photos to automate the extraction of information while a picture is taken or get the status of an image (clean/dirty). SharinPix Magic Fill will complete your fields with information captured in a photo.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	eGain for Salesforce	IMAGES App by SharinPix - THE Photo / Image Management for Salesforce
display	Not ranked	#1
images	Not ranked	#1
management app	Not ranked	#1

6. App details

Long-form description · keyword frequency

eGain for Salesforce

eGain for Salesforce integrates eGain’s award-winning AI, knowledge management, and customer engagement apps with Salesforce CRM, including the Salesforce Service Cloud. Infused with AI and analytics and embedded in Salesforce agent desktop, the eGain Knowledge Hub empowers all agents to solve omnichannel customer queries with personalized answers and conversational guidance, slashing training needs and ensuring compliance. Likewise, agents on eGain’s digital-first desktop are able to view customer profiles and context from Salesforce from within eGain. Omnichannel interactions are recorded end to end in eGain and Salesforce for a 360 view. Customer profiles stored in Salesforce can also be leveraged from within eGain for personalized and contextual engagement.

Top keywords

egain7×6.42%
salesforce7×6.42%
customer4×3.67%
agents2×1.83%
ai2×1.83%
customer profiles2×1.83%
desktop2×1.83%
end2×1.83%
engagement2×1.83%
knowledge2×1.83%
omnichannel2×1.83%
personalized2×1.83%

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce

Working with Image in Salesforce? SharinPix has everything you need! Is your team taking pictures from mobile for business? Worried about Salesforce storage limits because of Image size?* SharinPix brings all the photo features you need as part of your implementation. UNLIMITED STORAGE for images* ★Try it free for 14 days - click Get It Now to start★ MOBILE -Upload multiple images from your Roll or Shoot photos directly -Offline mode to save field reps time -Use Images to empower both Salesforce and Field Service Mobile Apps OBJECTS -Upload multiple Images to any object -Select any Image for use in Document Merge (optimized resolution) -Photo Editing in Page Record: Crop/Rotate/Annotate -Leverage workflow, Process builder, Apex trigger to automate your workflow on Images -Use Image Recognition power of Gen AI to fill your Salesforce fields - Photo analysis to extract text and values - even fuzzy info like room size, status (clean/dirty) from natural language SMART COMPONENTS with IMAGES -PDF generation -Map/Plan inspection -Public Share -Offline form to fields *restricted to manual upload through SharinPix UI (drag and drop, Add button, SharinPix Offline mobile App)

Top keywords

images6×3.19%
image4×2.13%
mobile4×2.13%
salesforce4×2.13%
sharinpix4×2.13%
-offline2×1.06%
-upload2×1.06%
-upload multiple

eGain for Salesforce vs IMAGES App by SharinPix - THE Photo / Image Management for Salesforce

eGain for Salesforce

1. Listing metadata

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is eGain for Salesforce or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce cheaper?

Which has better reviews, eGain for Salesforce or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

Should I choose eGain for Salesforce or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

Which is faster to set up, eGain for Salesforce or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between eGain for Salesforce and IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?