Blackthorn Messaging | SMS Text Messages for Salesforce
A Salesforce SMS App designed for sending and receiving text messages from Salesforce. Add a new channel into your support and sales operations. Ensure that text messaging is stored and remains within your CRM where it's reportable and trackable. FEATURES ✔ Manage all your text message conversations from a unified inbox ✔ Send bulk messages from List Views or Campaigns ✔ Build Automations (Flow, Process Builder, and Apex) ✔ Send SMS or MMS (image messaging) from any Object ✔ Configure multiple phone numbers ✔ Templates with merge fields ✔ Auto create inbound leads ✔ Automated conversation tool with campaigns ✔ Link tracking ✔ Link shortening ✔ SMS Forwarding ✔ Phone lookup to verify phone numbers are mobile numbers and not landlines. This saves you money by not using your message balance to text landlines. ✔ Lightning Components
Top keywords
- text4×3.23%
- numbers3×2.42%
- phone3×2.42%
- sms3×2.42%
- campaigns2×1.61%
- landlines2×1.61%
- link2×1.61%
- message2×1.61%
- messages2×1.61%
- messaging2×1.61%
- phone numbers2×1.61%
- salesforce2×1.61%
Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial
WorkDial is the only 100% native Salesforce CTI — built inside Salesforce, not integrated with it. No plugins, no iFrames, no middleware, no sync layer, no external storage. Built on Salesforce Lightning, Open CTI, and Voice APIs, WorkDial unifies outbound dialing, inbound call center, WhatsApp Business voice calling, and AI call intelligence in one system. Teams get click-to-dial, power dialer, screen pops, call logging, recording, dispositions, transfers, conferencing, and SMS/WhatsApp. Advanced routing: skills-based, queue, record-owner, last-agent, round robin, ring-all, and VIP priority. Supervisors get real-time dashboards, whisper and barge monitoring, and full reporting — all powered by Salesforce objects. Every call, recording, transcript, and AI summary lives natively on the record and triggers Flow automation. The Enterprise tier adds live transcription, AI agent support, and a unified panel with ValueText — the complete Salesforce-native voice and messaging stack. Secure and compliant: A2P, GDPR, CCPA, field-level encryption, and Salesforce permission sets. BYOA on Twilio via OAuth — you own your numbers, call logs, and carriage. No vendor lock-in. Live in 5 min.
Top keywords
- call5×2.98%
- salesforce5×2.98%
- ai3×1.79%
- voice3×1.79%
- cti2×1.19%
- live2×1.19%
- recording2×1.19%
- whatsapp2×1.19%
