Is Blackthorn Messaging | SMS Text Messages for Salesforce or Hearsay for Salesforce cheaper?

Hearsay for Salesforce is the cheaper option — it offers a free plan (free_to_install). Blackthorn Messaging | SMS Text Messages for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Blackthorn Messaging | SMS Text Messages for Salesforce or Hearsay for Salesforce?

Hearsay for Salesforce holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

Blackthorn Messaging | SMS Text Messages for Salesforce typically suits early-stage and growth-mode teams based on its published review base (60 reviews). Hearsay for Salesforce typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Blackthorn Messaging vs Hearsay for Salesforce — Salesforce

Blackthorn Messaging | SMS Text Messages for Salesforce vs Hearsay for Salesforce

Side-by-side comparison · 24 data points

Blackthorn Messaging | SMS Text Messages for Salesforce

4.9·60reviews

It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Blackthorn Messaging \| SMS Text Messages for Salesforce	Hearsay for Salesforce
Tagline	“It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place. ”250 chars	“Hearsay enriches Salesforce with embedded, compliant texting and powerful workflows to drive personalized customer experiences. Our asynchronous, persistent texting solution integrates with Salesforce to automatically capture critical customer activity.”253 chars
Description	848 / 2000 chars42% used	1093 / 2000 chars55% used
Screenshots	—	—
Languages	en	enfrdeitpt+1 more
Platforms	Salesforce	Salesforce
Developer	Blackthorn.io, Inc.	Hearsay Systems

At a glance

8 metrics · auto-computed

Feature comparison between Blackthorn Messaging | SMS Text Messages for Salesforce and Hearsay for Salesforce
Metric	Blackthorn Messaging \| SMS Text Messages for Salesforce	Hearsay for Salesforce
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 60	1
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	1 tier	—
Listed features	3	3
Languages	1 supported	6 supported
Listed since	Aug 2012	Apr 2021

Listed	August 4, 2012	April 29, 2021

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Blackthorn Messaging \| SMS Text Messages for Salesforce	Hearsay for Salesforce
blackthorn	#3	Not ranked
text messaging	#4	Not ranked
text	#8	Not ranked
journeys and	Not ranked	#11
journeys	Not ranked	#11

6. App details

Long-form description · keyword frequency

Blackthorn Messaging | SMS Text Messages for Salesforce

A Salesforce SMS App designed for sending and receiving text messages from Salesforce. Add a new channel into your support and sales operations. Ensure that text messaging is stored and remains within your CRM where it's reportable and trackable. FEATURES ✔ Manage all your text message conversations from a unified inbox ✔ Send bulk messages from List Views or Campaigns ✔ Build Automations (Flow, Process Builder, and Apex) ✔ Send SMS or MMS (image messaging) from any Object ✔ Configure multiple phone numbers ✔ Templates with merge fields ✔ Auto create inbound leads ✔ Automated conversation tool with campaigns ✔ Link tracking ✔ Link shortening ✔ SMS Forwarding ✔ Phone lookup to verify phone numbers are mobile numbers and not landlines. This saves you money by not using your message balance to text landlines. ✔ Lightning Components

Top keywords

text4×3.23%
numbers3×2.42%
phone3×2.42%
sms3×2.42%
campaigns2×1.61%
landlines2×1.61%
link2×1.61%
message2×1.61%
messages2×1.61%
messaging2×1.61%
phone numbers2×1.61%
salesforce2×1.61%

Hearsay for Salesforce

Supporting both employee-owned (BYOD) and company-issued mobile devices, Hearsay empowers tens of thousands of sales reps and relationship managers to engage with customers on modern channels through text messaging and mobile calling. By leveraging Hearsay’s persistent texting capabilities, firms in high-touch industries like financial services can better equip their field to engage and service customers while adhering to the regulatory and brand care standards. Embedded Relate for Salesforce optimizes field efficiency and the client experience with compliant 1:1 texting right within Salesforce. Hearsay enriches your CRM to provide full context into critical customer and prospect relationships, while also unlocking value-add capabilities like integration with Salesforce workflows - including Lightning Flows, Tasks, Action Plans and Journeys - and embedding Hearsay communication solutions within the Salesforce user interface. Hearsay’s Managed Package works seamlessly across Salesforce Clouds, including Sales Cloud, Service Cloud, Financial Services Cloud and Marketing Cloud.

Top keywords

hearsay5×3.38%
salesforce5×3.38%
cloud4×2.70%
capabilities2×1.35%
customers2×1.35%
engage2×1.35%
field2×1.35%
financial2×1.35%
financial services

Blackthorn Messaging | SMS Text Messages for Salesforce vs Hearsay for Salesforce

Blackthorn Messaging | SMS Text Messages for Salesforce

1. Listing metadata

Hearsay for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Blackthorn Messaging | SMS Text Messages for Salesforce or Hearsay for Salesforce cheaper?

Which has better reviews, Blackthorn Messaging | SMS Text Messages for Salesforce or Hearsay for Salesforce?

Should I choose Blackthorn Messaging | SMS Text Messages for Salesforce or Hearsay for Salesforce?

Which is faster to set up, Blackthorn Messaging | SMS Text Messages for Salesforce or Hearsay for Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

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