Which has better reviews, XfilesPro: Advanced File Management & External Integration for Salesforce or Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support?

XfilesPro: Advanced File Management & External Integration for Salesforce (5.0★, 200 reviews) and Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support (5.0★, 3 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose XfilesPro: Advanced File Management & External Integration for Salesforce or Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support?

Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, XfilesPro: Advanced File Management & External Integration for Salesforce or Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support?

Both apps are one-click installs from the Salesforce AppExchange. XfilesPro: Advanced File Management & External Integration for Salesforce has the deeper published review base (200 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

XfilesPro: Advanced File Management & External Integration for Salesforce typically suits early-stage and growth-mode teams based on its published review base (200 reviews). Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

XfilesPro: Advanced vs Recursive Labs Visual — Salesforce

Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support vs XfilesPro

Side-by-side comparison · 24 data points

Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support

5.0·3reviews

Secure patented cobrowse, full desktop screenshare, video chat, live video share, & more on desktop & mobile. Enhance your brand's digital interactions. Boost agent outcomes & customer experience with hassle-free, no download visual engagement tools.

salesforcefreemium

Change

1. Listing metadata

Field-level data

	XfilesPro	Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support
Tagline	“Integrate SharePoint, Amazon S3 (AWS S3), Google Drive & OneDrive with Salesforce for secure document management, external file storage, and lower storage costs. Start your free 7-day trial and experience seamless file management.”231 chars	“Secure patented cobrowse, full desktop screenshare, video chat, live video share, & more on desktop & mobile. Enhance your brand's digital interactions. Boost agent outcomes & customer experience with hassle-free, no download visual engagement tools.”250 chars
Description	1199 / 2000 chars60% used	1188 / 2000 chars59% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	XfilesPro Labs Pvt Ltd	Recursive Labs, Inc.
Listed

At a glance

8 metrics · auto-computed

Feature comparison between XfilesPro: Advanced File Management & External Integration for Salesforce and Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support
Metric	XfilesPro: Advanced File Management & External Integration for Salesforce	Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support
Rating	5.0 ★	★ 5.0 ★
Total reviews	★ 200	3
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	—
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Dec 2013	Sep 2016

AppRanks verdict

Generated from live data on this page

The call

XfilesPro: Advanced File Management & External Integration for Salesforce and Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

On pricing, Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support offers a free tier (freemium) while XfilesPro: Advanced File Management & External Integration for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

XfilesPro: Advanced File Management & External Integration for Salesforce has the larger user base (200 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: XfilesPro: Advanced File Management & External Integration for Salesforce audit • Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support audit

Last updated	—	—

3. Features

As listed by each developer

XfilesPro

SharePoint Integration+AWS S3, Google Drive & OneDrive Integrate SharePoint & other cloud storage like Amazon S3, Google Drive, and OneDrive for file storage. Manage documents within Salesforce, enable bi-directional sync, and reduce storage costs.
AI-Powered Salesforce Document Management Centralize document management across Salesforce, SharePoint, Amazon S3, Google Drive, and OneDrive with AI-powered organization, intelligent search, smart tagging, and version control.
Automate Folder Creation post SharePoint Integration Automatically create folders & subfolders in SharePoint, Amazon S3, Google Drive & OneDrive for Accounts, Cases, and custom Salesforce objects.
Enterprise Document Security & Governance Secure files in SharePoint, Google Drive, AWS S3 & OneDrive with role-based permissions, folder security, password-protected sharing, audit trails, expiring links, & enterprise governance controls.
Automatically Upload Salesforce Files to SharePoint Automatically upload files & email attachments to SharePoint, Google Drive, AWS S3, and OneDrive. Keep records synchronized while improving accessibility and reducing Salesforce storage costs.
Salesforce Document Automation & Workflow Orchestration Automate file uploads, document workflows, & external file management in SharePoint, AWS S3, Google Drive & OneDrive using Salesforce Flow, Apex, APIs, Platform Events, and trigger-based automation.
Advanced Document Management with SharePoint Integration Manage documents with bidirectional synchronization, document previews, version control, and smart tagging across Salesforce and connected storage: SharePoint, AWS S3, Google Drive, and OneDrive.
Built for the Salesforce Ecosystem SharePoint, AWS S3, Google Drive & OneDrive Integration for Sales Cloud, Service Cloud, Experience Cloud, Field Service, AppExchange apps, and custom Salesforce applications.
Bulk File Migration & Live Demo Bulk migrate Salesforce files to SharePoint, AWS S3, Google Drive, and OneDrive, explore live demos, and validate automated document management before deployment.

Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support

Realtime - The industry's most secure cross-platform, patented cobrowsing solution. Interact in real time with your customers on any website, desktop, mobile device, or mobile app. We can do read-only, collaborative, & full desktop screenshare!
Relate SMS - Video chat or stream from mobile cam without any download. Text from within Salesforce, touch a link on mobile, & stream live. Just point a mobile device at the problem & solve! Annotate, send images, save in Salesforce, add guests, & more.
Request Live- Convergent video chat that does away with IVRs & repeated scripts. Pull any onscreen element & populate it in a call queue in your CRM. Inbound customers instantly connect through voice/video with agents. Can be launched by QR code or link!

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	XfilesPro	Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support
file management	#1	Not ranked
sharepoint	#1	Not ranked
s3 google	#1	Not ranked
and support	Not ranked	#5
engagement platform	Not ranked	#5

7. App details

Long-form description · keyword frequency

XfilesPro

XfilesPro is an AI-powered Salesforce SharePoint Integration and document management solution that helps Salesforce teams integrate Salesforce with Microsoft SharePoint, AWS S3, Google Drive, & OneDrive for secure external file storage. Automatically create SharePoint, AWS S3, Google Drive, & OneDrive, upload & sync Salesforce files, manage SharePoint files, and collaborate securely - all without leaving Salesforce. Trusted by 1,000+ customers and backed by 16+ years of Salesforce expertise, XfilesPro helps organizations reduce Salesforce file storage costs, automate document management, and build a centralized SharePoint document repository with enterprise-grade security, compliance, and AI-powered search. Built for Sales Cloud, Service Cloud, Experience Cloud, Field Service, and custom Salesforce applications, XfilesPro delivers a seamless document management experience across every business process. Why XfilesPro? ✔ AI-Powered Salesforce Integration ✔ Supports SharePoint, Google Drive, OneDrive & AWS S3 ✔ 1,000+ Customers Worldwide ✔ 15+ Years of Salesforce Expertise ✔ Enterprise Security, Compliance & Audit Trails ✔ Reduce Salesforce Storage Costs with External File Storage

Top keywords

salesforce11×7.33%
sharepoint6×4.00%
document4×2.67%
storage4×2.67%
xfilespro4×2.67%
ai-powered3×2.00%
aws3×2.00%
aws s33×2.00%
cloud3×2.00%
document management3×2.00%
drive3×2.00%
drive onedrive3×2.00%

Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support

Recursive Labs is the leader in visual customer engagement. With our patented visual engagement platform, you can interface live & provide remote support for your customers, vendors, or colleagues on any device without the need for a download. Our enterprise-grade tools are built from the ground up with compliance & security in mind. The Recursive Labs customer engagement capabilities include no-download video & voice chat, patented cobrowsing capability, session recording, & the ability to live stream video from any smartphone device without the need for a mobile app. Our visual engagement platform is the first cross-device solution built from the ground up for today's security-conscious industries, while still offering the ease of use and simplicity your customers need. With the ability to fully configure how you launch our tools, we can fit into almost any environment or use case. Cobrowse includes 3 options: read-only, collaborative, & full desktop screensharing. All 3 included with Realtime. Some of our common use cases include customer support, online sales enablement, customer onboarding, field service, video chat, mobile app support, & identity verification.

Top keywords

customer4×2.33%
engagement4×2.33%
support3×1.74%
video3×1.74%
visual3×1.74%
ability2×1.16%
chat2×1.16%
customer engagement

Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support vs XfilesPro

Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support

1. Listing metadata

XfilesPro

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

XfilesPro · 8 changes

Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support · 0 changes

7. App details

Frequently asked

Is XfilesPro: Advanced File Management & External Integration for Salesforce or Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support cheaper?

Which has better reviews, XfilesPro: Advanced File Management & External Integration for Salesforce or Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support?

Should I choose XfilesPro: Advanced File Management & External Integration for Salesforce or Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support?

Which is faster to set up, XfilesPro: Advanced File Management & External Integration for Salesforce or Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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