Which works better for small vs large Salesforce AppExchange admins?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce typically suits early-stage and growth-mode teams based on its published review base (330 reviews). Mindsay: Customer Service Chatbot and Agent Handover typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

TaskRay Customer vs Mindsay: Customer — Salesforce

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs Mindsay

Side-by-side comparison · 24 data points

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

5.0·330reviews

TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.

salesforcepaid

Change

1. Listing metadata

Field-level data

	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Mindsay
Tagline	“TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.”244 chars	“Mindsay is a leading Conversational AI solution, allowing companies to provide simple & efficient customer experience. Our powerful yet intuitive platform enables companies to build, deploy, & maintain their chatbots, achieving better CX and lower costs.”254 chars
Description	1190 / 2000 chars60% used	512 / 2000 chars26% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	TaskRay	Mindsay

At a glance

8 metrics · auto-computed

Feature comparison between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Mindsay: Customer Service Chatbot and Agent Handover
Metric	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Mindsay: Customer Service Chatbot and Agent Handover
Rating	5.0 ★	★ 5.0 ★
Total reviews	★ 330	2
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	16 supported
Listed since	Aug 2012	Sep 2020

AppRanks verdict

Generated from live data on this page

The call

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Mindsay: Customer Service Chatbot and Agent Handover are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce at paid, Mindsay: Customer Service Chatbot and Agent Handover at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the larger user base (330 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Mindsay: Customer Service Chatbot and Agent Handover's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce audit • Mindsay: Customer Service Chatbot and Agent Handover audit

Listed	August 9, 2012	September 14, 2020

Last updated	—	—

3. Features

As listed by each developer

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

✔ Transform the Way Your Teams Manage Projects The faster your team can deliver a successful project, the more profitable the outcome. Faster projects result in less operating costs, faster cash collection, and increased people productivity.
✔ Project Management, Built for Salesforce TaskRay is designed to help project managers complete work 2.5x faster. Leverage Agentforce AI Actions to improve project outcomes and delight customers with seamless onboarding experiences.
✔ Native Salesforce Technology TaskRay is built natively in Salesforce. No complicated integrations or systems maintenance required. Don't settle for task management in spreadsheets or outdated PM tools. Keep your data safe and secure in Salesforce.
✔ Task Management with AI Actions Manage projects your way. Automate manual tasks, assign work to AI Agents, speed up handoffs, and increase project capacity by 25%. TaskRay templates improve productivity and create repeatability for complex processes.
✔ Resource Management Bring customers, contractors and partners into your projects easily with TaskRay. Allocate resources quickly and easily for projects to reduce costs by over 21%. Assign work based on skills, capabilities, and resource capacity.
✔ Enhance Project Collaboration Manage resourcing based on capacity and specialized knowledge. Extend visibility and drive accountability with every internal and external stakeholder involved in your project.
✔ Improve Customer Experience More efficient projects lead to higher profits and happier customers. TaskRay customers report seeing 15%+ increase in CSAT and NPS scores. Create lifetime loyalty by speeding up time to value for your customers.
✔ Consolidate Technology Spend Stop piecing together disparate tools for multiple teams and create exactly what you need inside Salesforce. TaskRay is a one-stop shop for project management, customer onboarding, resource management, and collaboration.
✔ Deliver a Complete Customer 360 Vision TaskRay works natively with all major Salesforce Clouds - Sales, Service, Field Service, Revenue and more - to complete the onboarding gap left in the full customer life cycle management process.

Mindsay

GET QUICK RESULTS Create a bot in 4 weeks. Our virtual assistants are already trained using 100,000s of industry-specific conversations so it can answer your most frequently asked questions from day 1.
EASY MAINTENANCE Build your chatbot and monitor its performance on a user-friendly chatbot platform. Easily update bots, connect to new channels, and track KPIs without any help from your IT department.
SEAMLESSLY HAND OVER TO HUMAN AGENT Mindsay's integration with Salesforce allows agent handover by creating a case or through Live Chat.

Keyword	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Mindsay
chatbot	#83	#6

7. App details

Long-form description · keyword frequency

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

What is TaskRay? TaskRay is the #1 rated project management application on the AppExchange, now powered by MCP and Agents. Enterprises use TaskRay to manage projects faster, creating repeatable and scalable workflows that outperform conventional tools like spreadsheets or off platform solutions. Ideal for teams seeking to manage onboarding projects natively in their Salesforce platform. TaskRay Use Cases: ✔ Project Management: Take control of your projects and manage delivery your way. ✔ Task Management: Accelerate project cycles times and automating mundane tasks for teams. ✔ Resource Management: Easily assign project work based on skills, capabilities and project requirements. ✔ Onboarding: Onboard customers, clients, partners, and employees faster. Who Uses TaskRay: ✔ Project Managers: Standardize processes, assign tasks internally, manage external resourcing, and collaborate with Customers. ✔ Leadership Teams: Reduce operating expenses, increase revenue collection, and drive greater profitability on every project. ✔ Administrators: Consolidate project management processes and workflows into Salesforce. See TaskRay for yourself: https://taskray.com/book-a-demo/

Top keywords

project8×5.26%
taskray7×4.61%
management5×3.29%
project management3×1.97%
projects3×1.97%
teams3×1.97%
assign2×1.32%
customers2×1.32%
faster2×1.32%
onboarding2×1.32%
platform2×1.32%
processes2×1.32%

Mindsay

Mindsay is a leading Conversational AI solution. Our AI-powered chatbots let companies provide always-on support to quickly resolve customer requests. With the help of natural language processing (NLP) technology, our bots understand your customers, no matter which language they speak. - Automate your customer-facing processes, from simple FAQs to complex transactions - Respond to customers with images, maps, videos, and more - Speak to your customers in 110 languages - Seamlessly handover to a human agent

Top keywords

customers3×3.95%
language2×2.63%
speak2×2.63%

Frequently asked

Common questions about this comparison

Is TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Mindsay: Customer Service Chatbot and Agent Handover cheaper?

Both TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Mindsay: Customer Service Chatbot and Agent Handover offer paid plans only. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce starts at paid; Mindsay: Customer Service Chatbot and Agent Handover starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Mindsay: Customer Service Chatbot and Agent Handover?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce (5.0★, 330 reviews) and Mindsay: Customer Service Chatbot and Agent Handover (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Mindsay: Customer Service Chatbot and Agent Handover?

Mindsay: Customer Service Chatbot and Agent Handover holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Mindsay: Customer Service Chatbot and Agent Handover?

Both apps are one-click installs from the Salesforce AppExchange. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the deeper published review base (330 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs Mindsay

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

1. Listing metadata

Mindsay

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce · 8 changes

Mindsay · 0 changes

7. App details

Frequently asked

Is TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Mindsay: Customer Service Chatbot and Agent Handover cheaper?

Which has better reviews, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Mindsay: Customer Service Chatbot and Agent Handover?

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Mindsay: Customer Service Chatbot and Agent Handover?

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Mindsay: Customer Service Chatbot and Agent Handover?

See full keyword rankings, install trends, and weekly alerts

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