Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)?

Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac) has the higher average rating (4.9★ from 271 reviews) compared to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics (4.7★ from 699 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)?

Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac) holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 271), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac) typically suits early-stage and growth-mode teams based on its published review base (271 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)?

Migration support varies by app and category. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs Email & Calendar — Salesforce

Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac) vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Side-by-side comparison · 24 data points

Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)

4.9·271reviews

100% Accurate Timeline in Salesforce: ✔ Automated and customizable ✔ Emails stored permanently in Salesforce ✔ Works with Gmail, Outlook, Mac, Office365, IMAP ✔ Office365 and Google Workspace Calendar sync ✔ Free Trial with no credit card

salesforcepaid

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“100% Accurate Timeline in Salesforce: ✔ Automated and customizable ✔ Emails stored permanently in Salesforce ✔ Works with Gmail, Outlook, Mac, Office365, IMAP ✔ Office365 and Google Workspace Calendar sync ✔ Free Trial with no credit card”238 chars
Description	1127 / 2000 chars56% used	897 / 2000 chars45% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Match My Email

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)
Rating	4.7 ★	★ 4.9 ★
Total reviews	★ 699	271
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	5 supported	1 supported
Listed since	Apr 2016	Aug 2011

AppRanks verdict

Generated from live data on this page

The call

Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac) edges out Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid, Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 271), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac); mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac) audit

Listed	April 14, 2016	August 15, 2011

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)
salesforce data	#4	#4
between salesforce	#2	#9
lead capture	#82	#116

6. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)

Automated email integration stored permanently in Salesforce - Ensures 100% accurate email and calendar data in Salesforce. - Permanently stores email and calendar data. - Compatible with any email client and host. - Syncs calendar for Microsoft 365 and Google Workspace. - Generate native Salesforce activity reports using email and calendar data. - Use Salesforce Flows with your email and calendar data (such as autocontact creation). - Intuitive, central administration, no end-user action necessary. - World class support included with subscription. Match My Email works with any email systems like Outlook, Gmail, Apple Mail, MacMail, Mac, Office 365, Zimbra, GoDaddy, and 60+ IMAP compatible email providers. Compare to: Cirrus Insight Revenue Grid Einstein Activity Capture (EAC) Ebsta Linkpoint 360 Groove Riva Ortoo Salesforce Inbox Schedule a live demo or try out 14-day free trial.

Top keywords

email9×6.72%
calendar5×3.73%
salesforce5×3.73%
calendar data4×2.99%
data4×2.99%
email and calendar4×2.99%
3652×1.49%
activity2×1.49%
compatible2×

Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac) vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)

1. Listing metadata

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac) cheaper?

Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Email & Calendar Integration for Salesforce (Gmail, Office365, Outlook, Mac)?