Side-by-side comparison · 24 data points
| Glance | Lightning Knowledge Feedback | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
The Lightning Knowledge Feedback app allows you to improve your Lightning Knowledge articles by collecting written feedback on article content and managing feedback resolution.
| Metric | Glance | Lightning Knowledge Feedback |
|---|---|---|
| Rating | ★ 4.9 ★ | 3.8 ★ |
| Total reviews | ★ 185 | 101 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Pricing tiers | 1 tier | — |
| Listed features | ★ 9 | 3 |
| Languages | 6 supported | 1 supported |
| Listed since | Dec 2010 | Jul 2019 |
Based on the data on this page, Glance is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Lightning Knowledge Feedback's 3.8★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Lightning Knowledge Feedback offers a free tier (free) while Glance starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Glance has the larger user base (185 reviews vs 101), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Lightning Knowledge Feedback's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Glance; mid-market and enterprise admins with specific feature requirements should evaluate both — Lightning Knowledge Feedback's 101-review base may include the workflow context that matches your specific use case better than Glance's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Glance audit • Lightning Knowledge Feedback audit
| Listed |
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| Last updated | — | — |
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| Keyword | Glance | Lightning Knowledge Feedback |
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| poll | #78 | #82 |
| doc | #100 | #98 |
| survey | #106 | #116 |
No tracked changes.
Lightning Knowledge Feedback is the cheaper option — it offers a free plan (free). Glance starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Glance has the higher average rating (4.9★ from 185 reviews) compared to Lightning Knowledge Feedback (3.8★ from 101 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Glance holds the higher average rating (4.9★ vs 3.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Glance has the deeper published review base (185 vs 101), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Glance typically suits early-stage and growth-mode teams based on its published review base (185 reviews). Lightning Knowledge Feedback typically suits early-stage and growth-mode teams based on its published review base (101 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Glance and Lightning Knowledge Feedback both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Lightning Knowledge Feedback" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.