Glance is the #3 ranked collaboration app on Salesforce, with a 4.9 average rating from 185 reviews, as a paid app, as of Sep 9, 2026.
Glance is a Salesforce AppExchange app by Glance. With a rating of 4.9★ from 185 reviews, it currently ranks #3 in the Collaboration category.
AppRanks data: Glance ranks #3 in Collaboration on Salesforce AppExchange, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Glance is a category-leading Salesforce app with a growing review traction. It is listed in the Collaboration category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 185 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
Cons
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Glance
How Glance works
A top five bank in the U.S. assists an estimated 1 in 4 customers in completing various online transactions, such as opening accounts, depositing checks, applying for loans, and more, across multiple domains on both desktops and mobile devices.
A top wealth management company advises over 50 million individuals with financial planning, advice, and educational resources, guiding them during mobile app and website interactions on how to make their goals a reality.
A top health insurance provider with 2.5 million members enables direct employees and third-party approved brokers to guide the shopping experience and enrollment process for individuals new to Medicare.
A leading financial services software provider offers live CPAs on demand from within their tax preparation and bookkeeping software, resulting in a $1B+ product services offering.
A leading restaurant point-of-sale solution provider delivers remote onboarding, training, device troubleshooting, and support, resulting in faster time to value, lower support expenses, and 20% higher CSAT ratings.
Key features
- Tap in to signals from Agentforce (complexity, interaction value, customer profile) to auto-start Glance when AI hands off to a human agent.
- Launch Glance from any Salesforce object in Service, Sales, Experience, Industry Clouds, or Chat to instantly connect with customers in apps, portals, or websites.
- Cobrowse on websites to highlight, gesture, scroll, and guide across content, PDFs, and domains. Mask or redact sensitive data, fields, elements, or pages.
- Advanced cobrowsing supports secure document sharing, multi-user sessions, seamless screen sharing, and video.
- Cobrowse in mobile apps to highlight, gesture, add video, and mask sensitive fields, elements, or screens.
- Let customers live stream from their mobile camera for real-time context and support.
- Glance meets strict data privacy and security standards, verified by highly-regulated Fortune 500 companies.
- Glance scales reliably during critical times like holiday shopping, open enrollment, and tax season, without loss in quality.
- Use for consultative sales, onboarding, training, support, advisory services, and personalized assistance.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Co-Browsing SupportCollaborate with customers in real-time by sharing browser sessions.
- Screen SharingShare your screen in real-time for effective communication and collaboration.
Category rankings
As of Sep 10, 2026- Collaboration#3of 401Top 1%
- Customer Service#29of 1,137Top 3%
- Sales#54of 1,758Top 4%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Glance ranks for 53 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Glance doesn't have curated competitor matchups yet. Other tracked collaboration apps on Salesforce:
Frequently asked questions
What is Glance?
Glance is an app for Salesforce. It currently holds a 4.9-star rating from 185 merchant reviews, and it has been listed on the marketplace since 2010. It is listed under the Collaboration category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Glance.
Is Glance free?
Glance does not offer a permanent free plan on Salesforce. Pricing starts at 35, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Where does Glance rank on Salesforce?
Glance currently sits at position #3 in the Collaboration category on Salesforce. That places it in the top 1% of 401 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Glance integrate with?
Glance lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Experience Cloud, Financial Services Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Glance support?
Glance declares support for 6 languages on its Salesforce marketplace listing: en, fr, de, it, pt, es. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.