Side-by-side comparison · 24 data points
| Glance | Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Secure patented cobrowse, full desktop screenshare, video chat, live video share, & more on desktop & mobile. Enhance your brand's digital interactions. Boost agent outcomes & customer experience with hassle-free, no download visual engagement tools.
| Metric | Glance | Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 185 | 3 |
| Free plan | — | ★ Yes |
| Pricing | paid | freemium |
| Pricing tiers | 1 tier | — |
| Listed features | ★ 9 | 3 |
| Languages | 6 supported | 1 supported |
| Listed since | Dec 2010 | Sep 2016 |
Glance and Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support offers a free tier (freemium) while Glance starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Glance has the larger user base (185 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Glance audit • Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support audit
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| Keyword | Glance | Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support |
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| and support | #12 | #5 |
No tracked changes.
Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support is the cheaper option — it offers a free plan (freemium). Glance starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Glance (4.9★, 185 reviews) and Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support (5.0★, 3 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Glance has the deeper published review base (185 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Glance typically suits early-stage and growth-mode teams based on its published review base (185 reviews). Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Glance and Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
