Conversive Live and vs Communicat-O - SMS | — Salesforce

Conversive Live and Automated Chat for Salesforce vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Side-by-side comparison · 24 data points

Conversive Live and Automated Chat for Salesforce

No rating yet

Conversive combines live and automated chat into a single online channel for sales and service applications. Customer experience is excellent and savings are extraordinary. Conversive's Salesforce integration provides new levels of online efficiency.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Conversive Live and Automated Chat for Salesforce	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Tagline	“Conversive combines live and automated chat into a single online channel for sales and service applications. Customer experience is excellent and savings are extraordinary. Conversive's Salesforce integration provides new levels of online efficiency.”252 chars	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars
Description	1167 / 2000 chars58% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfrdeit+3 more	en
Platforms	Salesforce	Salesforce
Developer	Conversive, Inc	Manras Technologies UK Limited

At a glance

7 metrics · auto-computed

Feature comparison between Conversive Live and Automated Chat for Salesforce and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool
Metric	Conversive Live and Automated Chat for Salesforce	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Rating	—	5.0 ★
Total reviews	0	40
Free plan	—	—
Pricing	paid	paid
Listed features	3	★ 9
Languages	8 supported	1 supported
Listed since	Nov 2010	Feb 2022

Listed	November 19, 2010	February 10, 2022

Last updated	—	—

2. Features

As listed by each developer

Conversive Live and Automated Chat for Salesforce

Look up existing Contacts or Accounts for visitors automatically.
Look up or create Leads for visitors automatically.
Open and close Cases for service issues automatically.

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

4. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Conversive Live and Automated Chat for Salesforce	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
that automatically	#1	Not ranked
for seamless	Not ranked	#4
seamless	Not ranked	#4
chatbot	Not ranked	#15

5. App details

Long-form description · keyword frequency

Conversive Live and Automated Chat for Salesforce

Conversive’s Enterprise Chat Solution for Salesforce.com gives your customer a superior experience, while providing dramatic savings in time and effort. Conversive’s game-changing live and automated chat solution is now available with a powerful integration into Salesforce.com. This combined solution automatically performs common tasks, and opens cases and leads. Get even more value out of your Salesforce platform. Conversive provides customers with prompt, friendly interactions that always provide a great experience. Contact centers gain efficiency and savings. With Salesforce.com Conversive provides a new standard for work flow and customer experience. The power of these two systems when combined must be seen to be believed. Some of Conversive’s most important capabilities are: 1. Look up existing Contacts automatically and associate the chat with that Contact. 2. Look up or create Leads automatically and associate the chat with that Lead. 3. Look up an existing Account for the visitor's organization automatically and associate the chat with that Account. 4. Create a Case for a service issue automatically. 5. Close a Case automatically.

Top keywords

automatically6×3.43%
chat5×2.86%
conversive5×2.86%
salesforce4×2.29%
associate3×1.71%
associate the chat3×1.71%
automatically and associate3×1.71%
com3×1.71%
experience3×1.71%
look3×1.71%
salesforce com3×1.71%
account2×1.14%

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%

Frequently asked

Common questions about this comparison

Is Conversive Live and Automated Chat for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

Both Conversive Live and Automated Chat for Salesforce and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool offer paid plans only. Conversive Live and Automated Chat for Salesforce starts at paid; Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Conversive Live and Automated Chat for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

AppRanks cannot separate these two on rating, because neither publishes one. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool does carry the larger published review base (40 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Conversive Live and Automated Chat for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Conversive Live and Automated Chat for Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Conversive Live and Automated Chat for Salesforce vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Conversive Live and Automated Chat for Salesforce

1. Listing metadata

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

At a glance

AppRanks verdict

2. Features

3. Categories & rankings

4. Search rankings

5. App details

Frequently asked

Is Conversive Live and Automated Chat for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

Should I choose Conversive Live and Automated Chat for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Which is faster to set up, Conversive Live and Automated Chat for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Conversive Live and Automated Chat for Salesforce and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?