Metaswitch Click-to-Dial for Salesforce vs Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel

Based on the data on this page, Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Metaswitch Click-to-Dial for Salesforce's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

On pricing, Metaswitch Click-to-Dial for Salesforce offers a free tier (free) while Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Recommended by size: small/early-stage admins who need fast install and low risk should default to Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel; mid-market and enterprise admins with specific feature requirements should evaluate both — Metaswitch Click-to-Dial for Salesforce's 1-review base may include the workflow context that matches your specific use case better than Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Metaswitch Click-to-Dial for Salesforce or Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel cheaper?

Metaswitch Click-to-Dial for Salesforce is the cheaper option — it offers a free plan (free). Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Metaswitch Click-to-Dial for Salesforce or Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel?

Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel has the higher average rating (5.0★ from 10 reviews) compared to Metaswitch Click-to-Dial for Salesforce (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Metaswitch Click-to-Dial for Salesforce or Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel?

Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel holds the higher average rating (5.0★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Metaswitch Click-to-Dial for Salesforce or Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel?

Both apps are one-click installs from the Salesforce AppExchange. Diabolocom CTI - Service Cloud Voice (BYOT), Inbound Calls, HVS, Omni-Channel has the deeper published review base (10 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.