Metaswitch Click-to-Dial for Salesforce for Salesforce AppExchange
Metaswitch Click-to-Dial for Salesforce is the #85 ranked telephony app on Salesforce, with a 1.0 average rating from 1 reviews, with a free plan available, as of July 10, 2026.
Metaswitch Click-to-Dial for Salesforce is a Salesforce AppExchange app by VersatileCapitalist, Inc. With a rating of 1.0★ from 1 reviews, it currently ranks #85 in the Telephony category.
AppRanks data: Metaswitch Click-to-Dial for Salesforce ranks #85 in Telephony on Salesforce AppExchange, placing it in the top 73% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Metaswitch Click-to-Dial for Salesforce is a mixed-rating Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by VersatileCapitalist, Inc — established developer track record
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Metaswitch Click-to-Dial for Salesforce?
See Metaswitch Click-to-Dial for Salesforce's alternatives ranked by audit score, rating, and review velocity.
About Metaswitch Click-to-Dial for Salesforce
How Metaswitch Click-to-Dial for Salesforce works
Metaswitch Salesforce Click-to-Dial requires that your telephone service is provided by a service provider that has deployed Metaswitch EAS equipment.
Metaswitch Salesforce Click-to-Dial is the only tool that works extensively from a Salesforce perspective. Nothing separate to install, maintain, or relearn. It's agent and administrator ready!
Works from anywhere! PC/Mac with internet access, all popular browsers, plus a phone or SIP client and your Salesforce and CommPortal credentials. That's all you need to get started.
Easily re-brand the application to your corporate images, or as a service provider reselling Salesforce + Metaswitch integrated solutions.
Download it today. It just takes a few clicks, all fully explained in the user guide
Key features
- Seamless click-to-dial functionality built into the Salesforce user interface as you already know it.
- Automated call task workflow, cursor-ready for convenience.
- Integrated activity history with real-time call duration reporting.
Category rankings
As of Jul 10, 2026- Telephony#85of 118Top 73%
- Customer Service#708of 1,108Top 64%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Metaswitch Click-to-Dial for Salesforcedoesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is Metaswitch Click-to-Dial for Salesforce?
Metaswitch Click-to-Dial for Salesforce is an app for Salesforce. It currently holds a 1.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2012. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by VersatileCapitalist, Inc.
Is Metaswitch Click-to-Dial for Salesforce free?
Metaswitch Click-to-Dial for Salesforce offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Metaswitch Click-to-Dial for Salesforce?
Metaswitch Click-to-Dial for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does Metaswitch Click-to-Dial for Salesforce rank on Salesforce?
Metaswitch Click-to-Dial for Salesforce currently sits at position #85 in the Telephony category on Salesforce. That places it in the top 72% of 118 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.