Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and Toolbox EDRMS - Data Retention & Compliance | Foundation Edition?

Migration support varies by app and category. Vonage Premier for Salesforce Voice Contact Center and CTI and Toolbox EDRMS - Data Retention & Compliance | Foundation Edition both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Toolbox EDRMS - Data Retention & Compliance | Foundation Edition" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Vonage Premier for vs Toolbox EDRMS - Data — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs Toolbox EDRMS - Data Retention & Compliance | Foundation Edition

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	Toolbox EDRMS - Data Retention & Compliance \| Foundation Edition
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Don't manually clean your data every month, set your retention criteria once with Toolbox EDRMS, schedule it and let our 100% native automation handle your compliance (GDPR, HIPAA, FINRA) in the background. No data leaves your Salesforce org.”242 chars
Description	1144 / 2000 chars57% used	1182 / 2000 chars59% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	Toolbox
Listed

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and Toolbox EDRMS - Data Retention & Compliance | Foundation Edition
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	Toolbox EDRMS - Data Retention & Compliance \| Foundation Edition
Rating	4.9 ★	—
Total reviews	1k	0
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	May 2010	Apr 2026

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Toolbox EDRMS - Data Retention & Compliance | Foundation Edition's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Toolbox EDRMS - Data Retention & Compliance | Foundation Edition offers a free tier (free) while Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Toolbox EDRMS - Data Retention & Compliance | Foundation Edition's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Toolbox EDRMS - Data Retention & Compliance | Foundation Edition's 0-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage Premier for Salesforce Voice Contact Center and CTI audit • Toolbox EDRMS - Data Retention & Compliance | Foundation Edition audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	Toolbox EDRMS - Data Retention & Compliance \| Foundation Edition
cloud voice	#1	Not ranked
the world	#1	Not ranked
cloud seamlessly integrate	#1	Not ranked
and irs regulations	Not ranked	#3
irs compliance	Not ranked	#5

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition

100% native Toolbox EDRMS brings enterprise-grade Document & Records Management directly into your Salesforce org. AVOID FINANCIAL PENALTIES: Adhere to regulations and only keep data for as long as needed and no longer REDUCE STORAGE COSTS: Free up space by deleting records you don’t have to keep COMPLIANCE & SECURITY: Automate retention policies for GDPR, FINRA or HIPAA EASE OF USE: 2-clicks to add record into File Plan RECORDS MANAGEMENT: Classify, store and manage records directly within Salesforce SECURE AUDITING: Maintain a complete, tamper-proof audit trail for every record IDEAL FOR: Organisations in regulated industries such as government, finance, healthcare and utilities that require robust records and retention management within Salesforce. Strengthen compliance with internal and external regulations; reduce risk through automated retention and audit controls; save time by managing records where your data already lives - in Salesforce and gain full visibility and accountability across your organisation. As best practice, test all retention policies in a Sandbox environment before deploying to Production to ensure the outcome is as desired.

Top keywords

records6×3.55%
retention4×2.37%
salesforce4×2.37%
management3×1.78%
audit2×1.18%
compliance2×1.18%
data2×1.18%
directly2×1.18%

Frequently asked

Common questions about this comparison

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Toolbox EDRMS - Data Retention & Compliance | Foundation Edition cheaper?

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Toolbox EDRMS - Data Retention & Compliance | Foundation Edition?

It depends on what you're optimizing for. Vonage Premier for Salesforce Voice Contact Center and CTI fits better if you prioritize rating consistency; Toolbox EDRMS - Data Retention & Compliance | Foundation Edition is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Toolbox EDRMS - Data Retention & Compliance | Foundation Edition?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). Toolbox EDRMS - Data Retention & Compliance | Foundation Edition aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Vonage Premier for Salesforce Voice Contact Center and CTI vs Toolbox EDRMS - Data Retention & Compliance | Foundation Edition

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Vonage Premier for Salesforce Voice Contact Center and CTI · 0 changes

Toolbox EDRMS - Data Retention & Compliance | Foundation Edition · 4 changes

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Toolbox EDRMS - Data Retention & Compliance | Foundation Edition cheaper?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Toolbox EDRMS - Data Retention & Compliance | Foundation Edition?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Toolbox EDRMS - Data Retention & Compliance | Foundation Edition?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

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Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and Toolbox EDRMS - Data Retention & Compliance | Foundation Edition?