Is Vonage Premier for Salesforce Voice Contact Center and CTI or 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management?

Vonage Premier for Salesforce Voice Contact Center and CTI has the higher average rating (4.9★ from 1,039 reviews) compared to 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management (4.4★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,039 reviews vs 8), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,039 reviews). 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management aligns more with early-stage and growth-mode stores (8 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management?

Migration support varies by app and category. Vonage Premier for Salesforce Voice Contact Center and CTI and 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Vonage Premier for vs 3CLogic | IVR | ACD | — Salesforce

3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management vs Vonage Premier for Salesforce Voice Contact Center and CTI

Side-by-side comparison · 24 data points

3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management

4.4·8reviews

3CLogic is a cloud contact center solution. Flexible, reliable, and scalable, we help deliver superior sales and customer service by providing the latest in customer communications, while seamlesssly molding to your business and needs.

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	3CLogic \| IVR \| ACD \| Predictive Dialer \| Call Center \| Lead Management
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“3CLogic is a cloud contact center solution. Flexible, reliable, and scalable, we help deliver superior sales and customer service by providing the latest in customer communications, while seamlesssly molding to your business and needs.”235 chars
Description	1144 / 2000 chars57% used	1178 / 2000 chars59% used
Screenshots	—	—
Languages	en	enjazh_CNeszh_TW
Platforms	Shopify	Shopify
Developer	Vonage	3CLogic

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	3CLogic \| IVR \| ACD \| Predictive Dialer \| Call Center \| Lead Management
Rating	★ 4.9 ★	4.4 ★
Total reviews	★ 1k	8
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	5 supported
Listed since	May 2010	Jun 2012

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Vonage Premier for Salesforce Voice Contact Center and CTI at paid, 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,039 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management's 8-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Listed	May 22, 2010	June 12, 2012

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	3CLogic \| IVR \| ACD \| Predictive Dialer \| Call Center \| Lead Management
contact	#8	#98
contact form	#71	#108

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

With 3CLogic's complete suite of inbound, outbound, and blended contact center solutions, improve sales initiatives, adapt to changes in customer demand or market trends, and enhance the overall customer experience. Sales/Marketing: - Improve rep efficiency with powerful lead management. - Facilitate rep activities with CRM and WFM integrations with click-to-call features. - Focus on calling the best prospects with DNC screening, predictive and preview dialing. - Seamlessly manage prospects with efficient call-back scheduling. - Monitor rep performance with real-time reporting and business intelligence. - Enhance your reps skills with supervisor training tools, including barge-in and whisper. Service/Support: - Allow customers to contact you anytime and anyhow with multichannel communications (phone, email, text, and chat). - Enhance client retention and satisfaction with efficient call routing. - Favor your most important customers with our call prioritization feature. - Maintain consistent customer service with advanced agent scripting engine guiding your agents. - Keep a flexible workforce and hire the right skills with remote agent capabilities.

Top keywords

customer3×1.83%
enhance3×1.83%
rep3×1.83%
agent2×1.22%
call2×1.22%
contact2×1.22%
customers2×1.22%
efficient2×1.22%

3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management vs Vonage Premier for Salesforce Voice Contact Center and CTI

3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management

1. Listing metadata

Vonage Premier for Salesforce Voice Contact Center and CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Vonage Premier for Salesforce Voice Contact Center and CTI · 3 changes

3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management · 1 changes

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management cheaper?

Which has better reviews, Vonage Premier for Salesforce Voice Contact Center and CTI or 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and 3CLogic | IVR | ACD | Predictive Dialer | Call Center | Lead Management?