Should I choose DocuSign eSignature for Salesforce: The trusted eSignature solution or Ada - Go automation-first with an AI Chatbot?

Ada - Go automation-first with an AI Chatbot holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). Ada - Go automation-first with an AI Chatbot typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

DocuSign eSignature vs Ada - Go — Salesforce

Ada - Go automation-first with an AI Chatbot vs DocuSign eSignature for Salesforce

Side-by-side comparison · 24 data points

Ada - Go automation-first with an AI Chatbot

5.0·6reviews

Onboard, measure, and coach an AI Agent to automatically resolve up to 83% of customer service inquiries. Reduce operating expenses in customer service and empower human agents to drive real business value.

salesforcepaid

Change

1. Listing metadata

Field-level data

	DocuSign eSignature for Salesforce	Ada - Go automation-first with an AI Chatbot
Tagline	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars	“Onboard, measure, and coach an AI Agent to automatically resolve up to 83% of customer service inquiries. Reduce operating expenses in customer service and empower human agents to drive real business value.”207 chars
Description	1198 / 2000 chars60% used	1197 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfrdeit+7 more	arnlenfifr+12 more
Platforms	Salesforce	Salesforce
Developer	Docusign, Inc**

At a glance

9 metrics · auto-computed

Feature comparison between DocuSign eSignature for Salesforce: The trusted eSignature solution and Ada - Go automation-first with an AI Chatbot
Metric	DocuSign eSignature for Salesforce: The trusted eSignature solution	Ada - Go automation-first with an AI Chatbot
Rating	4.5 ★	★ 5.0 ★
Total reviews	★ 4.6k	6
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	★ 7
Review velocity (30d)	0 new	—
Languages	12 supported	17 supported
Listed since	Mar 2010	Feb 2021

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Ada - Go automation-first with an AI Chatbot is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs DocuSign eSignature for Salesforce: The trusted eSignature solution's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: DocuSign eSignature for Salesforce: The trusted eSignature solution at paid, Ada - Go automation-first with an AI Chatbot at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Ada - Go automation-first with an AI Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Ada - Go automation-first with an AI Chatbot; mid-market and enterprise admins with specific feature requirements should evaluate both — DocuSign eSignature for Salesforce: The trusted eSignature solution's 4,647-review base may include the workflow context that matches your specific use case better than Ada - Go automation-first with an AI Chatbot's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: DocuSign eSignature for Salesforce: The trusted eSignature solution audit • Ada - Go automation-first with an AI Chatbot audit

Listed	March 7, 2010	February 3, 2021

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	DocuSign eSignature for Salesforce	Ada - Go automation-first with an AI Chatbot
and service	#1	Not ranked
email to case	#1	Not ranked
sensitive data	#1	Not ranked
ai agent	Not ranked	#1
agent	Not ranked	#3

6. Quality signals

Reviews · velocity · latest sentiment

Signal	DocuSign eSignature for Salesforce	Ada - Go automation-first with an AI Chatbot
Average rating	4.5 ★ (4.6k)	5.0 ★ (6)
Rating distribution	550% 40% 30% 20% 150%	5— 4— 3— 2— 1—
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

5 latest reviews · each app

DocuSign eSignature for Salesforce

7. App details

Long-form description · keyword frequency

DocuSign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×1.24%
send2×1.24%
send agreements2×1.24%
world2×1.24%

Ada - Go automation-first with an AI Chatbot

Ada's AI-native automation platform makes it easy for businesses to automatically resolve the most customer service inquiries with the least amount of effort. Ada's AI Agent can automatically resolve up to 70% of customer service inquiries and represent as many as 50 full time employees, reducing operating expenses in customer service and empowering human agents to drive real business value. Onboard on AI Agent in minutes using existing knowledge base content and instantly start resolving customer service inquiries. Equip your AI Agent to perform complex tasks by connecting to business systems and providing plain language instructions - just as you would for human agents. Measure your AI Agent’s performance using Ada’s proprietary Automated Resolution measurement system. Understand and improve your AI Agent’s behavior with QA tools, AI-powered recommendations, and coaching capabilities for continuous improvement. Build once and deploy your AI Agent across multiple languages and channels (including messaging, phone, email, social media) to maximize your automated resolutions and cost savings. When needed, the AI Agent can connect the customer to a human agent in Salesforce.

Top keywords

agent8×4.49%
ai7×3.93%
ai agent7×3.93%
customer5×2.81%
customer service4×2.25%
service4×2.25%
customer service inquiries3×1.69%
human3×

Ada - Go automation-first with an AI Chatbot vs DocuSign eSignature for Salesforce

Ada - Go automation-first with an AI Chatbot

1. Listing metadata

DocuSign eSignature for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is DocuSign eSignature for Salesforce: The trusted eSignature solution or Ada - Go automation-first with an AI Chatbot cheaper?

Which has better reviews, DocuSign eSignature for Salesforce: The trusted eSignature solution or Ada - Go automation-first with an AI Chatbot?

Should I choose DocuSign eSignature for Salesforce: The trusted eSignature solution or Ada - Go automation-first with an AI Chatbot?

Which is faster to set up, DocuSign eSignature for Salesforce: The trusted eSignature solution or Ada - Go automation-first with an AI Chatbot?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between DocuSign eSignature for Salesforce: The trusted eSignature solution and Ada - Go automation-first with an AI Chatbot?