Which works better for small vs large Salesforce AppExchange stores?

Docusign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode stores based on its review-base composition (4,647 reviews). Netomi Virtual Agent aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Docusign eSignature vs Netomi Virtual Agent — Salesforce

Docusign eSignature for Salesforce vs Netomi Virtual Agent

Side-by-side comparison · 24 data points

Docusign eSignature for Salesforce

4.5·4.6kreviews

Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now”

Shopifypaid

Change

1. Listing metadata

Field-level data

	Docusign eSignature for Salesforce	Netomi Virtual Agent
Tagline	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars	“The Netomi Virtual Agent for Salesforce Service Cloud empowers you to resolve customer service tickets within seconds. The Netomi platform is used by companies to turn customer service into a proactive and pervasive differentiator.”231 chars
Description	1198 / 2000 chars60% used	1187 / 2000 chars59% used
Screenshots	—	—
Languages	nlenfrdeit+7 more	en
Platforms	Shopify	Shopify
Developer	Docusign, Inc**	Netomi

At a glance

10 metrics · auto-computed

Feature comparison between Docusign eSignature for Salesforce: The trusted eSignature solution and Netomi Virtual Agent
Metric	Docusign eSignature for Salesforce: The trusted eSignature solution	Netomi Virtual Agent
Rating	4.5 ★	—
Total reviews	4.6k	0
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Review velocity (30d)	1 new	—
Languages	12 supported	1 supported
Listed since	Mar 2010	Oct 2020

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Docusign eSignature for Salesforce: The trusted eSignature solution is the stronger choice for most Salesforce AppExchange merchants — 4.5★ vs Netomi Virtual Agent's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Docusign eSignature for Salesforce: The trusted eSignature solution at paid, Netomi Virtual Agent at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Docusign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Netomi Virtual Agent's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Docusign eSignature for Salesforce: The trusted eSignature solution; mid-market and enterprise merchants with specific feature requirements should evaluate both — Netomi Virtual Agent's 0-review base may include the workflow context that matches your specific use case better than Docusign eSignature for Salesforce: The trusted eSignature solution's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Docusign eSignature for Salesforce: The trusted eSignature solution audit • Netomi Virtual Agent audit

Listed	March 7, 2010	October 19, 2020

Last updated	—	—

Keyword	Docusign eSignature for Salesforce	Netomi Virtual Agent
freeform	#1	Not ranked
sign	#2	Not ranked
sign app	#2	Not ranked

8. Quality signals

Reviews · velocity · latest sentiment

Signal	Docusign eSignature for Salesforce	Netomi Virtual Agent
Average rating	4.5 ★ (4.6k)	0.0 ★ (0)
Rating distribution	550% 40% 30% 20% 150%	5— 4— 3— 2— 1—
Reviews · last 7 days	+0	—
Reviews · last 30 days	+1	—
Reviews · last 90 days	+1	—

5 latest reviews · each app

Docusign eSignature for Salesforce

9. App details

Long-form description · keyword frequency

Docusign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×1.24%
send2×1.24%
send agreements2×1.24%
world2×1.24%

Netomi Virtual Agent

Seamlessly bring an AI-powered virtual agent into your workforce with our out-of-the-box integration. You’ll see agent productivity and customer satisfaction rise significantly, while key metrics like first response rate and average response time drop. Your virtual agent will resolve over 50% of your incoming cases in seconds, without human interaction. Your customers no longer have to wait for a response to service requests. Cases that are not automatically resolved by AI are seamlessly routed to your human agents. Our AI recommends responses which your agents can edit, approve or reject. It’s simple. Nothing changes for your team. Build a workforce multiplier, the smart way - Give time back to customers and agents so they can focus on more meaningful work - Get smarter and more attuned with your customers as your AI keeps learning - Deliver consistent resolutions across your customer base Listen and resolve — don’t merely respond - Earn your customers’ trust with respectful, friendly interactions through an AI platform that “listens” with NLU - Integrate with core business systems including E-commerce and CRM platforms for meaningful, personalized resolutions

Top keywords

ai4×2.19%
customers4×2.19%
agent3×1.64%
agents3×1.64%
response3×1.64%
cases2×1.09%
customer2×1.09%
human2×1.09%
meaningful

Docusign eSignature for Salesforce vs Netomi Virtual Agent

Docusign eSignature for Salesforce

1. Listing metadata

Netomi Virtual Agent

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Docusign eSignature for Salesforce · 8 changes

Netomi Virtual Agent · 1 changes

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Docusign eSignature for Salesforce: The trusted eSignature solution or Netomi Virtual Agent cheaper?

Should I choose Docusign eSignature for Salesforce: The trusted eSignature solution or Netomi Virtual Agent?

Which is faster to set up, Docusign eSignature for Salesforce: The trusted eSignature solution or Netomi Virtual Agent?

Which works better for small vs large Salesforce AppExchange stores?

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