Should I choose DocuSign eSignature for Salesforce: The trusted eSignature solution or ID-Pal - Identity Verification. Made Simple.?

ID-Pal - Identity Verification. Made Simple. holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). ID-Pal - Identity Verification. Made Simple. typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

DocuSign eSignature vs ID-Pal - Identity — Salesforce

DocuSign eSignature for Salesforce vs ID-Pal - Identity Verification. Made Simple.

Side-by-side comparison · 24 data points

DocuSign eSignature for Salesforce

4.5·4.6kreviews

Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now”

salesforcepaid

Change

1. Listing metadata

Field-level data

	DocuSign eSignature for Salesforce	ID-Pal - Identity Verification. Made Simple.
Tagline	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars	“Verify customers and businesses directly within Salesforce using real-time KYC and AML screening. ID-Pal supports Agentforce-powered onboarding workflows with trusted identity and compliance automation.”202 chars
Description	1198 / 2000 chars60% used	1170 / 2000 chars59% used
Screenshots	—	—
Languages	nlenfrdeit+7 more	arnlenfifr+12 more
Platforms	Salesforce	Salesforce
Developer	Docusign, Inc**

At a glance

9 metrics · auto-computed

Feature comparison between DocuSign eSignature for Salesforce: The trusted eSignature solution and ID-Pal - Identity Verification. Made Simple.
Metric	DocuSign eSignature for Salesforce: The trusted eSignature solution	ID-Pal - Identity Verification. Made Simple.
Rating	4.5 ★	★ 5.0 ★
Total reviews	★ 4.6k	4
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	—
Listed features	3	★ 9
Review velocity (30d)	0 new	—
Languages	12 supported	17 supported
Listed since	Mar 2010	Feb 2022

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, ID-Pal - Identity Verification. Made Simple. is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs DocuSign eSignature for Salesforce: The trusted eSignature solution's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: DocuSign eSignature for Salesforce: The trusted eSignature solution at paid, ID-Pal - Identity Verification. Made Simple. at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ID-Pal - Identity Verification. Made Simple.'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to ID-Pal - Identity Verification. Made Simple.; mid-market and enterprise admins with specific feature requirements should evaluate both — DocuSign eSignature for Salesforce: The trusted eSignature solution's 4,647-review base may include the workflow context that matches your specific use case better than ID-Pal - Identity Verification. Made Simple.'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: DocuSign eSignature for Salesforce: The trusted eSignature solution audit • ID-Pal - Identity Verification. Made Simple. audit

Listed	March 7, 2010	February 22, 2022

Last updated	—	—

3. Features

As listed by each developer

DocuSign eSignature for Salesforce

Create, send standard agreements for signature, trigger actions and track status from the Opportunity or Account. And, automatically store agreements on the original record with our Lightning Ready integration that works across the Customer 360 platform.
Elevate the customer signing experience and accelerate business cycles with an intuitive signing experience anytime, anywhere, from practically any device.
Docusign is the market leader in electronic signatures, with over 700,000 customers and hundreds of millions of signers. Salesforce is also Docusign customer, and uses our technology across Sales, HR, Purchasing/Procurement, and other departments.

ID-Pal - Identity Verification. Made Simple.

NATIVE DEPLOYMENT: Deploy in minutes with a Salesforce-certified AppExchange package. Launch branded identity verification, KYC and onboarding journeys directly inside Salesforce with minimal technical effort and no external portals required.
AUTOMATE ONBOARDING: Accelerate onboarding and improve conversion rates with seamless identity verification workflows powered by biometric, document and database checks. Trigger verification automatically across Salesforce and Agentforce-driven journey
DIGITAL TRANSFORMATION: Support compliant digital onboarding with automated AML and KYC workflows, complete audit trails, and trusted identity verification signals that enable safer AI-driven customer operations inside Salesforce.
AGENTFORCE-READY IDENTITY VERIFICATION: Provide trusted identity and compliance signals to Agentforce AI agents before onboarding, customer servicing, or automated workflow actions are completed.
SINGLE SYSTEM OF RECORD: Keep customer identity, onboarding status, KYC outcomes and compliance records directly inside Salesforce for greater operational visibility and governance.
AUTOMATED AML & KYC WORKFLOWS: Trigger identity and business verification, sanctions screening, ownership insight, risk screening and customer due diligence checks automatically at key Salesforce workflow stages.
BRANDED CUSTOMER EXPERIENCES: Deliver seamless, mobile-friendly onboarding journeys fully branded to your organisation across web, app and Salesforce-powered experiences.
ENTERPRISE-GRADE SCALABILITY: Support onboarding requirements with configurable identity and business verification workflows across complex jurisdictions and regulatory environments.
RAPID APPEXCHANGE INTEGRATION: Deploy quickly through Salesforce AppExchange with a managed package designed for low-code implementation and rapid operational rollout.

Keyword	DocuSign eSignature for Salesforce	ID-Pal - Identity Verification. Made Simple.
deploy	#6	#4
contact	#24	#49
document	#26	#115

6. Quality signals

Reviews · velocity · latest sentiment

Signal	DocuSign eSignature for Salesforce	ID-Pal - Identity Verification. Made Simple.
Average rating	4.5 ★ (4.6k)	5.0 ★ (4)
Rating distribution	550% 40% 30% 20% 150%	5— 4— 3— 2— 1—
Reviews · last 7 days	+0	—
Reviews · last 30 days	+0	—
Reviews · last 90 days	+0	—

5 latest reviews · each app

DocuSign eSignature for Salesforce

7. App details

Long-form description · keyword frequency

DocuSign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×1.24%
send2×1.24%
send agreements2×1.24%
world2×1.24%

ID-Pal - Identity Verification. Made Simple.

Deploy AI-powered onboarding and compliance workflows within the Salesforce AgentExchange ecosystem. ID-Pal is simple to use, easy to integrate and has zero access to customer data. It's tech-first approach offers digital transformation, fraud prevention, and regulatory compliance out-of-the-box. Instantly customize and deploy same day, with minimal technical effort. ID-Pal is also a certified IDSP for digital Right to Work and Right to Rent checks. Key Features: Advanced Document Fraud Detection: artificial intelligence and machine learning perform real-time rigorous technical checks to verify an identity document is real. Liveness Detection & Facial Matching: ID-Pal confirms that the person is present, is the true owner of the document and there is no evidence of manipulation. Address Verification: Verify name and address against multiple trusted databases. Full flexibility: Fully customisable to your business needs across any jurisdiction, customer type, and channel. You will need access to the ID-Pal platform in order to install and configure the application. Please contact [email protected] for more information prior to installation.

Top keywords

id-pal5×3.05%
document3×1.83%
access2×1.22%
address2×1.22%
checks2×1.22%
compliance2×1.22%
customer2×1.22%
deploy2×1.22%

DocuSign eSignature for Salesforce vs ID-Pal - Identity Verification. Made Simple.

DocuSign eSignature for Salesforce

1. Listing metadata

ID-Pal - Identity Verification. Made Simple.

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is DocuSign eSignature for Salesforce: The trusted eSignature solution or ID-Pal - Identity Verification. Made Simple. cheaper?

Which has better reviews, DocuSign eSignature for Salesforce: The trusted eSignature solution or ID-Pal - Identity Verification. Made Simple.?

Should I choose DocuSign eSignature for Salesforce: The trusted eSignature solution or ID-Pal - Identity Verification. Made Simple.?

Which is faster to set up, DocuSign eSignature for Salesforce: The trusted eSignature solution or ID-Pal - Identity Verification. Made Simple.?

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