ID-Pal - Identity Verification. Made Simple. is the #5 ranked point of sale and in store app on Salesforce, with a 5.0 average rating from 4 reviews, as a paid app, as of Sep 11, 2026.
ID-Pal - Identity Verification. Made Simple. is a Salesforce AppExchange app by ID-Pal. With a rating of 5.0★ from 4 reviews, it currently ranks #5 in the Point Of Sale And In Store category.
AppRanks data: ID-Pal - Identity Verification. Made Simple. ranks #5 in Point Of Sale And In Store on Salesforce AppExchange, placing it in the top 36% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ID-Pal - Identity Verification. Made Simple. is a category-leading Salesforce app with a limited review volume. It is listed in the Point Of Sale And In Store category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 4 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by ID-Pal — established developer track record
Cons
- −Limited review base (4) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About ID-Pal - Identity Verification. Made Simple.
How ID-Pal - Identity Verification. Made Simple. works
Deploy AI-powered onboarding and compliance workflows within the Salesforce AgentExchange ecosystem. ID-Pal is simple to use, easy to integrate and has zero access to customer data.
It's tech-first approach offers digital transformation, fraud prevention, and regulatory compliance out-of-the-box. Instantly customize and deploy same day, with minimal technical effort.
ID-Pal is also a certified IDSP for digital Right to Work and Right to Rent checks.
Key Features: Advanced Document Fraud Detection: artificial intelligence and machine learning perform real-time rigorous technical checks to verify an identity document is real.
Liveness Detection & Facial Matching: ID-Pal confirms that the person is present, is the true owner of the document and there is no evidence of manipulation.
Address Verification: Verify name and address against multiple trusted databases.
Full flexibility: Fully customisable to your business needs across any jurisdiction, customer type, and channel.
You will need access to the ID-Pal platform in order to install and configure the application. Please contact [email protected] for more information prior to installation.
Key features
- NATIVE DEPLOYMENT: Deploy in minutes with a Salesforce-certified AppExchange package. Launch branded identity verification, KYC and onboarding journeys directly inside Salesforce with minimal technical effort and no external portals required.
- AUTOMATE ONBOARDING: Accelerate onboarding and improve conversion rates with seamless identity verification workflows powered by biometric, document and database checks. Trigger verification automatically across Salesforce and Agentforce-driven journey
- DIGITAL TRANSFORMATION: Support compliant digital onboarding with automated AML and KYC workflows, complete audit trails, and trusted identity verification signals that enable safer AI-driven customer operations inside Salesforce.
- AGENTFORCE-READY IDENTITY VERIFICATION: Provide trusted identity and compliance signals to Agentforce AI agents before onboarding, customer servicing, or automated workflow actions are completed.
- SINGLE SYSTEM OF RECORD: Keep customer identity, onboarding status, KYC outcomes and compliance records directly inside Salesforce for greater operational visibility and governance.
- AUTOMATED AML & KYC WORKFLOWS: Trigger identity and business verification, sanctions screening, ownership insight, risk screening and customer due diligence checks automatically at key Salesforce workflow stages.
- BRANDED CUSTOMER EXPERIENCES: Deliver seamless, mobile-friendly onboarding journeys fully branded to your organisation across web, app and Salesforce-powered experiences.
- ENTERPRISE-GRADE SCALABILITY: Support onboarding requirements with configurable identity and business verification workflows across complex jurisdictions and regulatory environments.
- RAPID APPEXCHANGE INTEGRATION: Deploy quickly through Salesforce AppExchange with a managed package designed for low-code implementation and rapid operational rollout.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Address VerificationVerify customer addresses to reduce shipping errors and improve delivery.
- Automated Workflow ManagementCreate and manage automated workflows to streamline processes.
- Fraud PreventionImplement measures to prevent fraudulent activities in transactions.
- Regulatory ComplianceEnsure adherence to industry regulations and standards.
Category rankings
As of Sep 11, 2026- Point Of Sale And In Store#5of 14Top 36%
- Security#12of 50Top 24%
- Process Management#17of 106Top 17%
- Audit And Compliance#26of 95Top 28%
- Payments Processing#30of 129Top 24%
- Commerce#73of 570Top 13%
- Agent Productivity#76of 308Top 25%
- Customer Service#258of 1,137Top 23%
- It And Administration#398of 1,497Top 27%
- Productivity#447of 1,662Top 27%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ID-Pal - Identity Verification. Made Simple. ranks for 9 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
ID-Pal - Identity Verification. Made Simple. doesn't have curated competitor matchups yet. Other tracked point of sale and in store apps on Salesforce:
Frequently asked questions
What is ID-Pal - Identity Verification. Made Simple.?
ID-Pal - Identity Verification. Made Simple. is an app for Salesforce. It currently holds a 5.0-star rating from 4 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the Point Of Sale And In Store category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ID-Pal.
Is ID-Pal - Identity Verification. Made Simple. free?
ID-Pal - Identity Verification. Made Simple. does not offer a permanent free plan on Salesforce. Pricing starts at paid. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses ID-Pal - Identity Verification. Made Simple.?
ID-Pal - Identity Verification. Made Simple. is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Point Of Sale And In Store category on Salesforce.
Where does ID-Pal - Identity Verification. Made Simple. rank on Salesforce?
ID-Pal - Identity Verification. Made Simple. currently sits at position #5 in the Point Of Sale And In Store category on Salesforce. That places it in the top 36% of 14 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does ID-Pal - Identity Verification. Made Simple. integrate with?
ID-Pal - Identity Verification. Made Simple. lists 7 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Financial Services Cloud, Service Cloud, Experience Cloud, Financial Services Cloud, plus 1 additional integration listed on the marketplace page. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does ID-Pal - Identity Verification. Made Simple. support?
ID-Pal - Identity Verification. Made Simple. declares support for 17 languages on its Salesforce marketplace listing: ar, nl, en, fi, fr, de, with 11 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.