Promero Cloud Call Center Software CTI for Salesforce
Cloud based call center platform is the perfect solution for Customer Service and Sales Teams. Options include speech analytics and workforce management. Inbound calls routed via skills to the right agent. Predictive dialing enables sales members to reach prospects quickly and efficiently. Contact Center Anywhere delivers calls to agents configured to DIDs, softphones or IP phones. The solution provides the ability create simple-to-complex IVRs with database look ups. Create customer dashboards with service level adherence alerts. The Contact Center Anywhere solution is suitable for small to enterprise size users. The platform is VOIP/SIP enabled utilizing low cost telco usage fees. Features include: • Free Trial • Predictive and Preview Dialing • Real-time Key Performance Indicator Dashboards • Interactive Voice Response (IVR) • Automatic Call Distribution (ACD) • True Weighted Multi level Skills-Based Routing • Option: Speech Analytics • Call Recording • Option: Workforce Managment • Click-to-Dial • PCI Compliance • Call Me Back (Web call back) • OnDemand Telephony • Enhanced Call Detail Reports
Top keywords
- call6×3.97%
- center3×1.99%
- analytics2×1.32%
- anywhere2×1.32%
- back2×1.32%
- calls2×1.32%
- center anywhere2×1.32%
- contact2×1.32%
- contact center2×1.32%
- contact center anywhere2×1.32%
- customer2×1.32%
- dashboards2×1.32%
ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram
ValueText is the top-rated Salesforce-native SMS, WhatsApp & AI agents app, rated 4.9+ on AppExchange. Automate 1:1 and bulk communication using AI agents, chatbots, smart workflows, fallback routing, and analytics — all inside Salesforce. Run campaigns, qualify leads, send alerts, and respond instantly from a unified console. ValueText supports recordings, attachments, scheduling, Flow/Apex triggers, and WhatsApp-to-SMS fallback to ensure delivery. Core Features: ✔ 1:1 & Bulk Messaging via SMS, WhatsApp, MMS ✔ AI Agents, Chatbots & ChatGPT Integration ✔ Unified Chat Console for every Salesforce record ✔ Smart Templates, Reminders & Routing ✔ Real-Time Notifications & Scheduling ✔ Opt-in/Opt-out, End-to-End Encryption ✔ GDPR, HIPAA, TCPA & SOC2 Compliant ✔ Reports & Analytics Dashboards ✔ Multi-region numbers & compliance bundles Used across Finance, Healthcare, Real Estate, Education & more. Trusted by Yamaha, Fujifilm, Cleber, Singlife, PCCW, Fonterra, Legrand and 250+ organisations worldwide. Pair with WorkDial for the complete Salesforce-native communication stack — voice and messaging, unified inside Salesforce. 🎯 Request a sandbox configured for your Salesforce org.
Top keywords
- salesforce4×2.67%
- agents3×2.00%
- ai3×2.00%
- ai agents3×2.00%
- unified3×2.00%
- agents chatbots2×1.33%
- ai agents chatbots2×1.33%