Is Promero Cloud Call Center Software CTI for Salesforce or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT cheaper?

Both Promero Cloud Call Center Software CTI for Salesforce and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT offer paid plans only. Promero Cloud Call Center Software CTI for Salesforce starts at paid; CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Promero Cloud Call Center Software CTI for Salesforce or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the higher average rating (5.0★ from 156 reviews) compared to Promero Cloud Call Center Software CTI for Salesforce (2.0★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Promero Cloud Call Center Software CTI for Salesforce or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT holds the higher average rating (5.0★ vs 2.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Promero Cloud Call Center Software CTI for Salesforce or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Both apps are one-click installs from the Salesforce AppExchange. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the deeper published review base (156 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Promero Cloud Call Center Software CTI for Salesforce typically suits early-stage and growth-mode teams based on its published review base (4 reviews). CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT typically suits early-stage and growth-mode teams based on its published review base (156 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Promero Cloud Call Center Software CTI for Salesforce and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Migration support varies by app and category. Promero Cloud Call Center Software CTI for Salesforce and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Promero Cloud Call Center Software CTI for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Promero Cloud Call vs CTI Data Connector — Salesforce

Promero Cloud Call Center Software CTI for Salesforce vs CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

Side-by-side comparison · 24 data points

Promero Cloud Call Center Software CTI for Salesforce

2.0·4reviews

The #1 rated cloud based call center software and predictive dialer. Call, contact, track & sell more. Integrates VOIP, ACD, IVR, call recording, PCI compliant; blends inbound service and support with outbound sales and marketing to maximize productivity.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Promero Cloud Call Center Software CTI for Salesforce	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT
Tagline	“The #1 rated cloud based call center software and predictive dialer. Call, contact, track & sell more. Integrates VOIP, ACD, IVR, call recording, PCI compliant; blends inbound service and support with outbound sales and marketing to maximize productivity.”255 chars	“Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV). ”252 chars
Description	1123 / 2000 chars56% used	1192 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Promero	Unaric

At a glance

8 metrics · auto-computed

Feature comparison between Promero Cloud Call Center Software CTI for Salesforce and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT
Metric	Promero Cloud Call Center Software CTI for Salesforce	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT
Rating	2.0 ★	★ 5.0 ★
Total reviews	4	★ 156
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	3	★ 7
Languages	1 supported	16 supported
Listed since	Oct 2012	Aug 2011

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Promero Cloud Call Center Software CTI for Salesforce's 2.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Promero Cloud Call Center Software CTI for Salesforce at paid, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the larger user base (156 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Promero Cloud Call Center Software CTI for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT; mid-market and enterprise admins with specific feature requirements should evaluate both — Promero Cloud Call Center Software CTI for Salesforce's 4-review base may include the workflow context that matches your specific use case better than CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Promero Cloud Call Center Software CTI for Salesforce audit • CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT audit

Listed	October 16, 2012	August 11, 2011

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Promero Cloud Call Center Software CTI for Salesforce	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT
sales teams	Not ranked	#1
call	Not ranked	#1
telephony	Not ranked	#2
call center	#11	Not ranked
responses back	#12	Not ranked

6. App details

Long-form description · keyword frequency

Promero Cloud Call Center Software CTI for Salesforce

Cloud based call center platform is the perfect solution for Customer Service and Sales Teams. Options include speech analytics and workforce management. Inbound calls routed via skills to the right agent. Predictive dialing enables sales members to reach prospects quickly and efficiently. Contact Center Anywhere delivers calls to agents configured to DIDs, softphones or IP phones. The solution provides the ability create simple-to-complex IVRs with database look ups. Create customer dashboards with service level adherence alerts. The Contact Center Anywhere solution is suitable for small to enterprise size users. The platform is VOIP/SIP enabled utilizing low cost telco usage fees. Features include: • Free Trial • Predictive and Preview Dialing • Real-time Key Performance Indicator Dashboards • Interactive Voice Response (IVR) • Automatic Call Distribution (ACD) • True Weighted Multi level Skills-Based Routing • Option: Speech Analytics • Call Recording • Option: Workforce Managment • Click-to-Dial • PCI Compliance • Call Me Back (Web call back) • OnDemand Telephony • Enhanced Call Detail Reports

Top keywords

call6×3.97%
center3×1.99%
analytics2×1.32%
anywhere2×1.32%
back2×1.32%
calls2×1.32%
center anywhere2×1.32%
contact2×1.32%
contact center2×1.32%
contact center anywhere2×1.32%
customer2×1.32%
dashboards2×1.32%

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

NATIVE MICROSOFT TEAMS PHONE IN SALESFORCE Unaric Voice lets reps handle Teams Phone calls in Salesforce without a third-party telephony platform. Teams stays the phone system; Salesforce is where reps work. GOVERNED IN TEAMS Numbers, queues, and policies stay managed in Teams Admin Center. Caller ID, dial plans, and routing follow Teams settings, with no duplicate setup and no separate telephony platform to maintain. RING-TIME CONTEXT FROM TEAMS QUEUES See the Teams queue name and caller ID as the phone rings in Salesforce, using your existing Teams call queues and routing. When a match exists, Salesforce can open the right record before you answer. TRUE MOBILITY Calls ring in Teams and Salesforce. Answer in Salesforce even if Teams isn’t open, or pick up in Teams (mobile, desktop, or desk phone) and capture the voice activity on the Salesforce. SERVICE CLOUD VOICE (SCV) OPTION Support Salesforce Voice / Service Cloud Voice for service teams while keeping Teams Phone governed in Teams. SECURITY BOUNDARY Call media stays in Teams. No Unaric call-data database and no call audio stored. Call activity is logged to Salesforce from your Microsoft tenant via Microsoft Graph

Top keywords

teams16×8.47%
salesforce10×5.29%
phone6×3.17%
voice5×2.65%
call4×2.12%
microsoft3×1.59%
queues3×1.59%
service3×

Promero Cloud Call Center Software CTI for Salesforce vs CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

Promero Cloud Call Center Software CTI for Salesforce

1. Listing metadata

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Promero Cloud Call Center Software CTI for Salesforce or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT cheaper?

Which has better reviews, Promero Cloud Call Center Software CTI for Salesforce or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Should I choose Promero Cloud Call Center Software CTI for Salesforce or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Which is faster to set up, Promero Cloud Call Center Software CTI for Salesforce or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Promero Cloud Call Center Software CTI for Salesforce and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?