Is Five9 Intelligent Cloud Contact Center or Avochato for Salesforce: SMS Text Message App for Sales & Support cheaper?

Both Five9 Intelligent Cloud Contact Center and Avochato for Salesforce: SMS Text Message App for Sales & Support offer paid plans only. Five9 Intelligent Cloud Contact Center starts at paid; Avochato for Salesforce: SMS Text Message App for Sales & Support starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Five9 Intelligent Cloud Contact Center or Avochato for Salesforce: SMS Text Message App for Sales & Support?

Avochato for Salesforce: SMS Text Message App for Sales & Support has the higher average rating (4.8★ from 25 reviews) compared to Five9 Intelligent Cloud Contact Center (4.4★ from 160 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Five9 Intelligent Cloud Contact Center or Avochato for Salesforce: SMS Text Message App for Sales & Support?

Avochato for Salesforce: SMS Text Message App for Sales & Support holds the higher average rating (4.8★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Five9 Intelligent Cloud Contact Center or Avochato for Salesforce: SMS Text Message App for Sales & Support?

Both apps are one-click installs from the Salesforce AppExchange. Five9 Intelligent Cloud Contact Center has the deeper published review base (160 vs 25), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Five9 Intelligent Cloud Contact Center typically suits early-stage and growth-mode teams based on its published review base (160 reviews). Avochato for Salesforce: SMS Text Message App for Sales & Support typically suits early-stage and growth-mode teams based on its published review base (25 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Five9 Intelligent Cloud Contact Center and Avochato for Salesforce: SMS Text Message App for Sales & Support?

Migration support varies by app and category. Five9 Intelligent Cloud Contact Center and Avochato for Salesforce: SMS Text Message App for Sales & Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Avochato for Salesforce: SMS Text Message App for Sales & Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Five9 Intelligent vs Avochato for — Salesforce

Avochato for Salesforce vs Five9 Intelligent Cloud Contact Center

Side-by-side comparison · 24 data points

Avochato for Salesforce

4.8·25reviews

Avochato makes it easy to generate and nurture leads and close more deals. SMS is the most effective channel to engage with customers - 98% of texts are read, and 69% of customers prefer receiving an SMS instead of a call. Start a free trial today.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Five9 Intelligent Cloud Contact Center	Avochato for Salesforce
Tagline	“Empowers contact centers to deliver a unified, seamless engaging customer service with Five9 Adapter for Salesforce. Provide interactive, personalized, & conversational self-service assistance to customers across voice, AI, & digital channels.”243 chars	“Avochato makes it easy to generate and nurture leads and close more deals. SMS is the most effective channel to engage with customers - 98% of texts are read, and 69% of customers prefer receiving an SMS instead of a call. Start a free trial today.”248 chars
Description	1115 / 2000 chars56% used	1159 / 2000 chars58% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Five9	Avochato
Listed	September 1, 2009

At a glance

8 metrics · auto-computed

Feature comparison between Five9 Intelligent Cloud Contact Center and Avochato for Salesforce: SMS Text Message App for Sales & Support
Metric	Five9 Intelligent Cloud Contact Center	Avochato for Salesforce: SMS Text Message App for Sales & Support
Rating	4.4 ★	★ 4.8 ★
Total reviews	★ 160	25
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Sep 2009	Oct 2019

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Avochato for Salesforce: SMS Text Message App for Sales & Support is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs Five9 Intelligent Cloud Contact Center's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Five9 Intelligent Cloud Contact Center at paid, Avochato for Salesforce: SMS Text Message App for Sales & Support at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Five9 Intelligent Cloud Contact Center has the larger user base (160 reviews vs 25), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Avochato for Salesforce: SMS Text Message App for Sales & Support's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Avochato for Salesforce: SMS Text Message App for Sales & Support; mid-market and enterprise admins with specific feature requirements should evaluate both — Five9 Intelligent Cloud Contact Center's 160-review base may include the workflow context that matches your specific use case better than Avochato for Salesforce: SMS Text Message App for Sales & Support's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Five9 Intelligent Cloud Contact Center audit • Avochato for Salesforce: SMS Text Message App for Sales & Support audit

Last updated	—	—

Keyword	Five9 Intelligent Cloud Contact Center	Avochato for Salesforce
survey builder	#94	#91

6. App details

Long-form description · keyword frequency

Five9 Intelligent Cloud Contact Center

Seamlessly connects the Five9 Intelligent Cloud Contact Center with Salesforce to unify voice and digital channels, empower agents with real-time customer context, and deliver faster, more personalized, and AI-powered interactions. UNIFIED EXEXPERIENCE Deliver faster, smarter, and more personalized experiences by connecting the Five9 Intelligent Cloud Contact Center. Agents stay in one workspace with voice and digital channels fully integrated—so they can focus on what matters: the customer. AI-POWERED INTERACTIONS Engages customers with AI-powered self-service that feels natural and personalized. Virtual Agents use speech recognition, natural language processing, and tone detection to guide conversations. With a no-code builder and access to CRM data, it’s easy to deploy self-service across voice, messaging, and mobile channels. ACCELERATES SALES OUTREACH Supercharges your outbound strategy with built-in dialers—Predictive, Power, Progressive, and Preview—plus click-to-dial directly from Salesforce. Automatically sync call data and lead lists to help your reps move faster and close more deals.

Top keywords

agents3×1.97%
ai-powered3×1.97%
channels3×1.97%
faster3×1.97%
personalized3×1.97%
voice3×1.97%
ai-powered interactions2×1.32%
center2×1.32%
cloud2×1.32%
cloud contact2×1.32%
cloud contact center2×1.32%
contact2×1.32%

Avochato for Salesforce

Avochato is the text messaging service your customers and teams will love. Communicate with prospects, customers, and distributed teams one-to-many or one-to-one. When you create an account, we’ll give you a custom phone number. Provide this number to your customers or employees, and start managing inbound and outbound messages via our easy-to-use web dashboard and mobile apps. When integrated with Salesforce, Avochato posts inbound calls and text messages to a new or existing case. Easily import and sync contacts so you can text them from Avochato and track all touchpoints within Salesforce. You can also incorporate your Avochato number into an existing phone tree. Create your Avochato account for free today, and start texting. Features: -One-to-one messaging -One-to-many messaging -SOC 2 compliant -HIPAA compliant -SMS, live chat, WhatsApp and phone conversations managed from one place -Skill routing -Real time analytics -Keyword triggered auto-responses -Surveys -Slack integration -Embeddable live chat widget for websites -Native mobile apps -Programmable API -MMS -Unique, localized phone numbers -Call forwarding -Message templates

Top keywords

avochato5×2.99%
phone4×2.40%
customers3×1.80%
messaging3×1.80%
number3×1.80%
text3×1.80%
account2×1.20%
chat2×1.20%

Avochato for Salesforce vs Five9 Intelligent Cloud Contact Center

Avochato for Salesforce

1. Listing metadata

Five9 Intelligent Cloud Contact Center

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Five9 Intelligent Cloud Contact Center or Avochato for Salesforce: SMS Text Message App for Sales & Support cheaper?

Which has better reviews, Five9 Intelligent Cloud Contact Center or Avochato for Salesforce: SMS Text Message App for Sales & Support?

Should I choose Five9 Intelligent Cloud Contact Center or Avochato for Salesforce: SMS Text Message App for Sales & Support?

Which is faster to set up, Five9 Intelligent Cloud Contact Center or Avochato for Salesforce: SMS Text Message App for Sales & Support?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Five9 Intelligent Cloud Contact Center and Avochato for Salesforce: SMS Text Message App for Sales & Support?