Is Five9 Intelligent Cloud Contact Center or Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update cheaper?

Both Five9 Intelligent Cloud Contact Center and Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update offer paid plans only. Five9 Intelligent Cloud Contact Center starts at paid; Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Five9 Intelligent Cloud Contact Center or Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update?

Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update has the higher average rating (5.0★ from 94 reviews) compared to Five9 Intelligent Cloud Contact Center (4.4★ from 160 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Five9 Intelligent Cloud Contact Center or Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update?

Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update holds the higher average rating (5.0★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Five9 Intelligent Cloud Contact Center or Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update?

Both apps are one-click installs from the Salesforce AppExchange. Five9 Intelligent Cloud Contact Center has the deeper published review base (160 vs 94), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Five9 Intelligent Cloud Contact Center typically suits early-stage and growth-mode teams based on its published review base (160 reviews). Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update typically suits early-stage and growth-mode teams based on its published review base (94 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Five9 Intelligent Cloud Contact Center and Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update?

Migration support varies by app and category. Five9 Intelligent Cloud Contact Center and Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Five9 Intelligent vs Email-to-anything — Salesforce

Five9 Intelligent Cloud Contact Center vs Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update

Side-by-side comparison · 24 data points

Five9 Intelligent Cloud Contact Center

4.4·160reviews

Empowers contact centers to deliver a unified, seamless engaging customer service with Five9 Adapter for Salesforce. Provide interactive, personalized, & conversational self-service assistance to customers across voice, AI, & digital channels.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Five9 Intelligent Cloud Contact Center	Email-to-anything - Send & Capture Replies \| Sync From Outlook \| Create & Update
Tagline	“Empowers contact centers to deliver a unified, seamless engaging customer service with Five9 Adapter for Salesforce. Provide interactive, personalized, & conversational self-service assistance to customers across voice, AI, & digital channels.”243 chars	“Automated Email Processing, converting sales inquiries into leads & opportunities instantly. Enable timely follow-ups with AI-powered email routing, triage and data extraction (from emails and attachments), allowing sales reps to focus on closing deals.”253 chars
Description	1115 / 2000 chars56% used	1199 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Five9	Ortoo
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Five9 Intelligent Cloud Contact Center and Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update
Metric	Five9 Intelligent Cloud Contact Center	Email-to-anything - Send & Capture Replies \| Sync From Outlook \| Create & Update
Rating	4.4 ★	★ 5.0 ★
Total reviews	★ 160	94
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	Sep 2009	Sep 2010

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Five9 Intelligent Cloud Contact Center's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Five9 Intelligent Cloud Contact Center at paid, Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Five9 Intelligent Cloud Contact Center has the larger user base (160 reviews vs 94), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update; mid-market and enterprise admins with specific feature requirements should evaluate both — Five9 Intelligent Cloud Contact Center's 160-review base may include the workflow context that matches your specific use case better than Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Five9 Intelligent Cloud Contact Center audit • Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update audit

Last updated	—	—

3. Features

As listed by each developer

Five9 Intelligent Cloud Contact Center

SINGLE AGENT EXPERIENCE Integrates into your Salesforce platform, Five9 provides agents with powerful contact center capabilities for inbound, outbound, and blended calls & campaign.
ELEVATES SELF-SERVICE INTERACTIONS Reduce friction and boost efficiency by automating routing interactions with Digital and voice AI Agents. Empower customers to self-service while freeing agents to focus on complex, high-value interactions.
OPTIMIZES PERFORMANCE Leverage the Five9 WEM Connector to align staffing with real-time digital channel demand to ensure faster response times and better customer experiences.

Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update

AI-DRIVEN EMAIL-TO-LEAD CONVERSION: Automatically convert sales inquiries into Salesforce leads. Prioritize high-value leads with AI triage. Seamlessly update lead records from email data.
AUTOMATED SALES OPPORTUNITIES: Instantly create opportunities from incoming emails. Track and manage email conversations within Salesforce. AI-powered actions to streamline sales workflows.
SEAMLESS SALESFORCE INTEGRATION: Centralize sales communications in Salesforce. Eliminate manual data entry with automated record creation. Maintain complete email histories for each lead and opportunity.
ADVANCED EMAIL PROCESSING: Extract key information from emails and attachments. Populate Salesforce fields automatically. Reduce manual tasks and boost productivity.
REAL-TIME EMAIL TRIAGE: AI-powered categorization and prioritization. Ensure timely follow-up on critical emails. Automate workflow initiation based on email content.
ENHANCED COLLABORATION: Share drafts and email histories within Salesforce. Ensure all team members have access to the latest communications. Improve coordination and efficiency.
AI-POWERED ACTIONS: Leverage AI for intelligent email processing. Automate categorization, prioritization, and follow-ups. Enhance efficiency with AI-driven workflows and actions.
CUSTOM OBJECT INTEGRATION: Convert emails to any custom Salesforce object. Automate creation and updating of custom records. Support for complex workflows and unique business needs.
REAL-TIME NOTIFICATIONS Keep sales reps and/or other agents promptly informed with instant alerts on new or updated leads and opportunities via email, Slack, Teams and other channels

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Five9 Intelligent Cloud Contact Center	Email-to-anything - Send & Capture Replies \| Sync From Outlook \| Create & Update
that automatically	#4	#7
power of ai	#4	#9
deals and	#4	#10
deals	#5	#11
powered by altify	#8	#9

6. App details

Long-form description · keyword frequency

Five9 Intelligent Cloud Contact Center

Seamlessly connects the Five9 Intelligent Cloud Contact Center with Salesforce to unify voice and digital channels, empower agents with real-time customer context, and deliver faster, more personalized, and AI-powered interactions. UNIFIED EXEXPERIENCE Deliver faster, smarter, and more personalized experiences by connecting the Five9 Intelligent Cloud Contact Center. Agents stay in one workspace with voice and digital channels fully integrated—so they can focus on what matters: the customer. AI-POWERED INTERACTIONS Engages customers with AI-powered self-service that feels natural and personalized. Virtual Agents use speech recognition, natural language processing, and tone detection to guide conversations. With a no-code builder and access to CRM data, it’s easy to deploy self-service across voice, messaging, and mobile channels. ACCELERATES SALES OUTREACH Supercharges your outbound strategy with built-in dialers—Predictive, Power, Progressive, and Preview—plus click-to-dial directly from Salesforce. Automatically sync call data and lead lists to help your reps move faster and close more deals.

Top keywords

agents3×1.97%
ai-powered3×1.97%
channels3×1.97%
faster3×1.97%
personalized3×1.97%
voice3×1.97%
ai-powered interactions2×1.32%
center2×1.32%
cloud2×1.32%
cloud contact2×1.32%
cloud contact center2×1.32%
contact2×1.32%

Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update

Transform your sales operations with Email-to-Anything (E2A), the AI-powered email automation solution for Salesforce. E2A revolutionizes email management by converting incoming inquiries into leads, opportunities or custom objects. With advanced AI, E2A triages, categorizes and prioritizes emails, letting your team focus on closing deals & improving productivity. Key Features: ① Automated Record Creation: Instantly create Salesforce records from emails. ② AI-Powered Triage: Prioritize and categorize emails for timely follow-ups. ③ Data Extraction: Populate Salesforce fields with email content. ④ Seamless Integration: Maintain a complete email history within Salesforce. ⑤ Automated Actions: Streamline sales workflows and reduce manual tasks. While primarily for sales teams, E2A also supports customer service & marketing by converting emails into cases or tasks, ensuring efficient email management across your organization. Experience AI-driven email automation & transform your Salesforce environment with Email-to-Anything. Enhance productivity, operational efficiency, and customer satisfaction with this powerful tool, making your sales process more efficient. www.ortooapps.com

Top keywords

email6×4.08%
salesforce5×3.40%
e2a4×2.72%
emails4×2.72%
sales4×2.72%
ai-powered2×1.36%
automated2×1.36%
automation

Five9 Intelligent Cloud Contact Center vs Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update

Five9 Intelligent Cloud Contact Center

1. Listing metadata

Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Five9 Intelligent Cloud Contact Center or Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update cheaper?

Which has better reviews, Five9 Intelligent Cloud Contact Center or Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update?

Should I choose Five9 Intelligent Cloud Contact Center or Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update?

Which is faster to set up, Five9 Intelligent Cloud Contact Center or Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Five9 Intelligent Cloud Contact Center and Email-to-anything - Send & Capture Replies | Sync From Outlook | Create & Update?