Side-by-side comparison · 24 data points
Zenkraft, a Bringg Solution, is an easy-to-use 100% Salesforce native app for shipping with FedEx (and 150+ carriers). ☑ Automate shipping ☑ Estimate delivery dates/cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels
| FedEx Shipping App | Simple Survey | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.
| Metric | FedEx Shipping App: Shipping, Returns, RMAs and Tracking | Simple Survey: 100% Native Surveys for Salesforce |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 156 | 106 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 6 | 6 |
| Review velocity (30d) | — | 1 new |
| Languages | 1 supported | 17 supported |
| Listed since | Jul 2009 | Aug 2013 |
FedEx Shipping App: Shipping, Returns, RMAs and Tracking and Simple Survey: 100% Native Surveys for Salesforce are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: FedEx Shipping App: Shipping, Returns, RMAs and Tracking at paid, Simple Survey: 100% Native Surveys for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FedEx Shipping App: Shipping, Returns, RMAs and Tracking audit • Simple Survey: 100% Native Surveys for Salesforce audit
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| Last updated | — | — |
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| Keyword | FedEx Shipping App | Simple Survey |
|---|---|---|
| customer service | #4 | #3 |
| and service | #10 | #1 |
| service | #11 | #1 |
| native to | #11 | #4 |
| 100 native | #5 | #10 |
No tracked changes.
| Signal | FedEx Shipping App | Simple Survey |
|---|---|---|
| Average rating | 4.9 ★ (156) | 5.0 ★ (106) |
| Rating distribution | 5— 4— 3— 2— 1— | 5100% 40% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +1 |
| Reviews · last 90 days | — | +9 |
No reviews yet.
Both FedEx Shipping App: Shipping, Returns, RMAs and Tracking and Simple Survey: 100% Native Surveys for Salesforce offer paid plans only. FedEx Shipping App: Shipping, Returns, RMAs and Tracking starts at paid; Simple Survey: 100% Native Surveys for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
FedEx Shipping App: Shipping, Returns, RMAs and Tracking (4.9★, 156 reviews) and Simple Survey: 100% Native Surveys for Salesforce (5.0★, 106 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Simple Survey: 100% Native Surveys for Salesforce holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. FedEx Shipping App: Shipping, Returns, RMAs and Tracking has the deeper published review base (156 vs 106), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Great tool and amazing customer support! We recently started using Simple Survey with Salesforce Nonprofit Cloud, and our experience has been excellent. The support team was outstanding throughout the implementation process. Brian, in particular, was incredibly responsive, supportive, and quick to resolve any question
Intuitive Product with Outstanding Support We recently implemented Simple Survey to send NPS surveys to our key accounts and have been extremely impressed with both the product and the support we’ve received. The package is intuitive and straightforward to configure from an administrative perspective and the support
awesome native survey app Simple Survey is a highly configurable and easy to implement / use native survey app. The support is fantastic
Terrific Support Team I personally struggle when it comes to the technical nature of products and finding resolution on my own. This is my first experience with the Support Team. Jessie was awesome. My ticket was addressed promptly and the supporting information and documentation needed to resolve my issue quickly a
Driving Continuous Improvement Through Customer Feedback We have been using this solution for many years, dating back to its original days with Internet Creations, and it has consistently delivered valuable insights into both our customer support performance and overall customer experience. The ability to automatical
FedEx Shipping App: Shipping, Returns, RMAs and Tracking typically suits early-stage and growth-mode teams based on its published review base (156 reviews). Simple Survey: 100% Native Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (106 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. FedEx Shipping App: Shipping, Returns, RMAs and Tracking and Simple Survey: 100% Native Surveys for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Simple Survey: 100% Native Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.