Side-by-side comparison · 24 data points
Zenkraft, a Bringg Solution, is an easy-to-use 100% Salesforce native app for shipping with FedEx (and 150+ carriers). ☑ Automate shipping ☑ Estimate delivery dates/cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels
| FedEx Shipping App | Simple Survey | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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Capture feedback in Salesforce automatically with effortless, beautiful surveys. Get higher response rates, improve customer experience, increase CSAT and Net Promoter Score® (NPS), and boost agent effectiveness.
| Metric | FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns | Simple Survey: 100% Native Surveys for Salesforce |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 156 | 95 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 6 | 6 |
| Review velocity (30d) | — | 2 new |
| Languages | 1 supported | 17 supported |
| Listed since | Jul 2009 | Aug 2013 |
FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns and Simple Survey: 100% Native Surveys for Salesforce are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns at paid, Simple Survey: 100% Native Surveys for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns has the larger user base (156 reviews vs 95), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Simple Survey: 100% Native Surveys for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns audit • Simple Survey: 100% Native Surveys for Salesforce audit
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| Keyword | FedEx Shipping App | Simple Survey |
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| survey app | #70 | #2 |
| freeform | #26 | #75 |
| e-sign | #69 | #106 |
| Signal | FedEx Shipping App | Simple Survey |
|---|---|---|
| Average rating | 4.9 ★ (156) | 5.0 ★ (95) |
| Rating distribution | 5— 4— 3— 2— 1— | 5100% 40% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +2 |
| Reviews · last 90 days | — | +4 |
No reviews yet.
Both FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns and Simple Survey: 100% Native Surveys for Salesforce offer paid plans only. FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns starts at paid; Simple Survey: 100% Native Surveys for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns (4.9★, 156 reviews) and Simple Survey: 100% Native Surveys for Salesforce (5.0★, 95 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns fits better if you prioritize broader integrations; Simple Survey: 100% Native Surveys for Salesforce is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns has more onboarding documentation maturity (156 reviews vs 95), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Easy App + Great customer Service Simple Survey was very easy to set up and does what it says it will do with no issues. We got up and running in a day. Jessie was a dream to work with and went above and beyond may times when I couldn't figure something out. We have no complaints at all and recommend to anyone looking
Great survey that links to Salesforce Does what we need with triggering a ticket and tracking the responses in Salesforce for easy reporting. Easy contracting and renewal process. Does what we need!
Does exactly what we need We have used Simply Survey for 4 years now and we have just renewed for another two. It was straight forward to setup and configure and it was great to have the reporting native within Salesforce. The customer support and account managers have also been excellent and very knowledgeable. High
The name says it all It is very simple to use and the support team is very proactive. I highly recommend
Great support team. I love the app as it is very simple and straightforward but I am not here for that. I want to give a big shout to Jessie, who is really kind and always there to help me when I need support.
FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns typically suits early-stage and growth-mode stores based on its review-base composition (156 reviews). Simple Survey: 100% Native Surveys for Salesforce aligns more with early-stage and growth-mode stores (95 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns and Simple Survey: 100% Native Surveys for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Simple Survey: 100% Native Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.