Which works better for small vs large Salesforce AppExchange stores?

Conga Composer | Document generation and reporting for Salesforce made easy typically suits early-stage and growth-mode stores based on its review-base composition (949 reviews). Service Time Manager aligns more with early-stage and growth-mode stores (2 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Conga Composer | vs Service Time Manager — Salesforce

Conga Composer | Document generation and reporting for Salesforce made easy vs Service Time Manager

Side-by-side comparison · 24 data points

Conga Composer | Document generation and reporting for Salesforce made easy

4.7·949reviews

Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Conga Composer \| Document generation and reporting for Salesforce made easy	Service Time Manager
Tagline	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars	“Track and log completed and scheduled work against cases.”57 chars
Description	961 / 2000 chars48% used	245 / 2000 chars12% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Shopify	Shopify
Developer	Conga	Alscient

At a glance

9 metrics · auto-computed

Feature comparison between Conga Composer | Document generation and reporting for Salesforce made easy and Service Time Manager
Metric	Conga Composer \| Document generation and reporting for Salesforce made easy	Service Time Manager
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 949	2
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	★ 9	3
Languages	16 supported	1 supported
Listed since	Nov 2009	Nov 2020

Listed	November 10, 2009	November 2, 2020

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Conga Composer \| Document generation and reporting for Salesforce made easy	Service Time Manager
salesforce cloud	#1	Not ranked
document	#1	Not ranked
sales cloud	#2	Not ranked
against	Not ranked	#3

8. Quality signals

Reviews · velocity · latest sentiment

Signal	Conga Composer \| Document generation and reporting for Salesforce made easy	Service Time Manager
Average rating	4.7 ★ (949)	5.0 ★ (2)
Rating distribution	573% 418% 30% 20% 19%	5— 4— 3— 2— 1—

5 latest reviews · each app

Conga Composer | Document generation and reporting for Salesforce made easy

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

Conga Composer | Document generation and reporting for Salesforce made easy vs Service Time Manager

Conga Composer | Document generation and reporting for Salesforce made easy

1. Listing metadata

Service Time Manager

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Conga Composer | Document generation and reporting for Salesforce made easy or Service Time Manager cheaper?

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Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Service Time Manager?

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Which works better for small vs large Salesforce AppExchange stores?

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