- Category rank
- #736 in Productivity
- Price
- Free plan
- Listing audit
- 59/100
Service Time Manager is a Salesforce AppExchange app by Alscient. With a rating of 5.0★ from 2 reviews, it currently ranks #736 in the Productivity category.
Service Time Manager is the #736 ranked Productivity app on Salesforce, with a 5.0 average rating from 2 reviews, free to use, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
Service Time Manager ranks #736 of 1,695 in Productivity on Salesforce. It holds a 5.0★ average from 2 reviews on Salesforce. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2020
Cons
- −Only 2 reviews — the average can still move with a few new ratings
About Service Time Manager
How Service Time Manager works
At Alscient, we provide a high quality, ITIL based service model to our customers. Our ability to track time and effort against cases is vital so that we can ensure the correct resources are available to respond to and effectively resolve cases.
Key features
- Store estimated completion times directly on case records. This can then be used for reporting and case assignment.
- View time spent on a cases by having your service team log their time as work logs. Furthermore, this can also be used to view the work completed by each team member.
- Schedule work for your team to complete and understand what cases are in the process of being resolved and when by.
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.