Service Time Manager is the #657 ranked productivity app on Salesforce, with a 5.0 average rating from 2 reviews, with a free plan available, as of July 11, 2026.
Service Time Manager is a Salesforce AppExchange app by Alscient. With a rating of 5.0★ from 2 reviews, it currently ranks #657 in the Productivity category.
AppRanks data: Service Time Manager ranks #657 in Productivity on Salesforce AppExchange, placing it in the top 41% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Service Time Manager is a category-leading Salesforce app with a limited review volume. It is listed in the Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Alscient — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Service Time Manager
How Service Time Manager works
At Alscient, we provide a high quality, ITIL based service model to our customers. Our ability to track time and effort against cases is vital so that we can ensure the correct resources are available to respond to and effectively resolve cases.
Key features
- Store estimated completion times directly on case records. This can then be used for reporting and case assignment.
- View time spent on a cases by having your service team log their time as work logs. Furthermore, this can also be used to view the work completed by each team member.
- Schedule work for your team to complete and understand what cases are in the process of being resolved and when by.
Category rankings
As of Jul 11, 2026- Productivity#657of 1,626Top 41%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Service Time Manager ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- 1.againstRank #3
Competitors & alternatives
Service Time Managerdoesn't have curated competitor matchups yet. Other tracked productivity apps on Salesforce:
Frequently asked questions
What is Service Time Manager?
Service Time Manager is an app for Salesforce. It currently holds a 5.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Alscient.
Is Service Time Manager free?
Service Time Manager offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Service Time Manager?
Service Time Manager is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Productivity category on Salesforce.
Where does Service Time Manager rank on Salesforce?
Service Time Manager currently sits at position #657 in the Productivity category on Salesforce. That places it in the top 40% of 1,626 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.