Conga Composer Salesforce Connector | document generation for anyone, anywhere vs Conversive Live and Automated Chat for Salesforce

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Conversive’s Enterprise Chat Solution for Salesforce.com gives your customer a superior experience, while providing dramatic savings in time and effort. Conversive’s game-changing live and automated chat solution is now available with a powerful integration into Salesforce.com. This combined solution automatically performs common tasks, and opens cases and leads. Get even more value out of your Salesforce platform. Conversive provides customers with prompt, friendly interactions that always provide a great experience. Contact centers gain efficiency and savings. With Salesforce.com Conversive provides a new standard for work flow and customer experience. The power of these two systems when combined must be seen to be believed. Some of Conversive’s most important capabilities are: 1. Look up existing Contacts automatically and associate the chat with that Contact. 2. Look up or create Leads automatically and associate the chat with that Lead. 3. Look up an existing Account for the visitor's organization automatically and associate the chat with that Account. 4. Create a Case for a service issue automatically. 5. Close a Case automatically.