Side-by-side comparison · 24 data points
Get the power of Social Listening, Social CRM with Konnect Insights. Listen to the customers from all social channels, reply to them from the comfort of Salesforce and offer unified customer experience.
| FormAssembly | Konnect Insights | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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FormAssembly is a secure data collection platform for organizations that need to manage sophisticated, mission-critical workflows that deliver information reliably into systems of record like Salesforce.
| Metric | FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection | Konnect Insights |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | ★ 424 | 13 |
| Free plan | — | ★ Yes |
| Pricing | paid | free_to_install |
| Pricing tiers | — | 1 tier |
| Listed features | 4 | ★ 8 |
| Review velocity (30d) | 0 new | — |
| Languages | 16 supported | 1 supported |
| Listed since | Jan 2007 | Jan 2024 |
Konnect Insights edges out FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
On pricing, Konnect Insights offers a free tier (free_to_install) while FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection has the larger user base (424 reviews vs 13), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Konnect Insights's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Konnect Insights; mid-market and enterprise admins with specific feature requirements should evaluate both — FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection's 424-review base may include the workflow context that matches your specific use case better than Konnect Insights's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection audit • Konnect Insights audit
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| Keyword | FormAssembly | Konnect Insights |
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| survey app | #49 | #37 |
| feedback form | #71 | #38 |
| surveys | #26 | #109 |
| survey builder | #51 | #85 |
| Signal | FormAssembly | Konnect Insights |
|---|---|---|
| Average rating | 4.7 ★ (424) | 4.9 ★ (13) |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
Konnect Insights is the cheaper option — it offers a free plan (free_to_install). FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Konnect Insights has the higher average rating (4.9★ from 13 reviews) compared to FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection (4.7★ from 424 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Konnect Insights holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection has the deeper published review base (424 vs 13), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection typically suits early-stage and growth-mode teams based on its published review base (424 reviews). Konnect Insights typically suits early-stage and growth-mode teams based on its published review base (13 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection and Konnect Insights both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Konnect Insights" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
