Side-by-side comparison · 24 data points
FormAssembly is a secure data collection platform for organizations that need to manage sophisticated, mission-critical workflows that deliver information reliably into systems of record like Salesforce.
| FormAssembly | Survey Force by Salesforce Labs | |
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| Description | ||
| Screenshots | — | — |
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Survey Force (Lightning Ready) allows you to create, send, and capture customer feedback natively in salesforce.com.
| Metric | FormAssembly: Secure AI-Assisted Forms and Workflows | Survey Force by Salesforce Labs |
|---|---|---|
| Rating | ★ 4.7 ★ | 3.2 ★ |
| Total reviews | ★ 424 | 274 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Listed features | ★ 4 | 3 |
| Review velocity (30d) | 0 new | — |
| Languages | 16 supported | 1 supported |
| Listed since | Jan 2007 | Aug 2010 |
Based on the data on this page, FormAssembly: Secure AI-Assisted Forms and Workflows is the stronger choice for most Salesforce AppExchange merchants — 4.7★ vs Survey Force by Salesforce Labs's 3.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Survey Force by Salesforce Labs offers a free tier (free) while FormAssembly: Secure AI-Assisted Forms and Workflows starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. FormAssembly: Secure AI-Assisted Forms and Workflows has the larger user base (424 reviews vs 274), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Survey Force by Salesforce Labs's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to FormAssembly: Secure AI-Assisted Forms and Workflows; mid-market and enterprise merchants with specific feature requirements should evaluate both — Survey Force by Salesforce Labs's 274-review base may include the workflow context that matches your specific use case better than FormAssembly: Secure AI-Assisted Forms and Workflows's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FormAssembly: Secure AI-Assisted Forms and Workflows audit • Survey Force by Salesforce Labs audit
| Last updated | — | — |
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| Keyword | FormAssembly | Survey Force by Salesforce Labs |
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| survey | #8 | #2 |
| surveys | #7 | #3 |
| survey app | #15 | #1 |
| free form | #3 | #14 |
| application | #5 | #12 |
| Signal | FormAssembly | Survey Force by Salesforce Labs |
|---|---|---|
| Average rating | 4.7 ★ (424) | 3.2 ★ (274) |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
Survey Force by Salesforce Labs is the cheaper option — it offers a free plan (free). FormAssembly: Secure AI-Assisted Forms and Workflows starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
FormAssembly: Secure AI-Assisted Forms and Workflows has the higher average rating (4.7★ from 424 reviews) compared to Survey Force by Salesforce Labs (3.2★ from 274 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. FormAssembly: Secure AI-Assisted Forms and Workflows fits better if you prioritize rating consistency; Survey Force by Salesforce Labs is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. FormAssembly: Secure AI-Assisted Forms and Workflows has more onboarding documentation maturity (424 reviews vs 274), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
FormAssembly: Secure AI-Assisted Forms and Workflows typically suits early-stage and growth-mode stores based on its review-base composition (424 reviews). Survey Force by Salesforce Labs aligns more with early-stage and growth-mode stores (274 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. FormAssembly: Secure AI-Assisted Forms and Workflows and Survey Force by Salesforce Labs both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Survey Force by Salesforce Labs" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.