Side-by-side comparison · 24 data points
FormAssembly is a secure data collection platform for organizations that need to manage sophisticated, mission-critical workflows that deliver information reliably into systems of record like Salesforce.
| FormAssembly | Survey Force by Salesforce Labs | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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Survey Force (Lightning Ready) allows you to create, send, and capture customer feedback natively in salesforce.com.
| Metric | FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection | Survey Force by Salesforce Labs |
|---|---|---|
| Rating | ★ 4.7 ★ | 3.2 ★ |
| Total reviews | ★ 424 | 274 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Listed features | ★ 4 | 3 |
| Review velocity (30d) | 0 new | — |
| Languages | 16 supported | 1 supported |
| Listed since | Jan 2007 | Aug 2010 |
Based on the data on this page, FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Survey Force by Salesforce Labs's 3.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Survey Force by Salesforce Labs offers a free tier (free) while FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection has the larger user base (424 reviews vs 274), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Survey Force by Salesforce Labs's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection; mid-market and enterprise admins with specific feature requirements should evaluate both — Survey Force by Salesforce Labs's 274-review base may include the workflow context that matches your specific use case better than FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection audit • Survey Force by Salesforce Labs audit
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| Keyword | FormAssembly | Survey Force by Salesforce Labs |
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| survey app | Not ranked | #1 |
| free trial | #2 | Not ranked |
| protect | #3 | Not ranked |
| data security | #3 | Not ranked |
| survey | Not ranked | #3 |
| Signal | FormAssembly | Survey Force by Salesforce Labs |
|---|---|---|
| Average rating | 4.7 ★ (424) | 3.2 ★ (274) |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
Survey Force by Salesforce Labs is the cheaper option — it offers a free plan (free). FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection has the higher average rating (4.7★ from 424 reviews) compared to Survey Force by Salesforce Labs (3.2★ from 274 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection holds the higher average rating (4.7★ vs 3.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection has the deeper published review base (424 vs 274), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection typically suits early-stage and growth-mode teams based on its published review base (424 reviews). Survey Force by Salesforce Labs typically suits early-stage and growth-mode teams based on its published review base (274 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection and Survey Force by Salesforce Labs both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Survey Force by Salesforce Labs" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.