Side-by-side comparison · 24 data points
We help you build surveys quickly and easily at a great value. With Vista, you can have: • Automatic transfer of survey results to Salesforce • Surveys responses that automatically update Salesforce fields • Unlimited one-on-one support
| Vista™ Survey System | GetFeedback | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more
| Metric | Vista™ Survey System | GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> |
|---|---|---|
| Rating | 4.3 ★ | ★ 4.9 ★ |
| Total reviews | 15 | ★ 325 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Listed features | 3 | 3 |
| Review velocity (30d) | — | 0 new |
| Languages | 15 supported | 16 supported |
| Listed since | Oct 2006 | Feb 2014 |
Based on the data on this page, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Vista™ Survey System's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Vista™ Survey System at paid, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Vista™ Survey System's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>; mid-market and enterprise merchants with specific feature requirements should evaluate both — Vista™ Survey System's 15-review base may include the workflow context that matches your specific use case better than GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Vista™ Survey System audit • GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Vista™ Survey System | GetFeedback |
|---|---|---|
| survey | #9 | #4 |
| customer feedback surveys | #12 | #6 |
| surveys | #13 | #6 |
| survey app | #17 | #4 |
| feedback form | #17 | #28 |
| Signal | Vista™ Survey System | GetFeedback |
|---|---|---|
| Average rating | 4.3 ★ (15) | 4.9 ★ (325) |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +0 |
Both Vista™ Survey System and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> offer paid plans only. Vista™ Survey System starts at paid; GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. Compare the per-tier features in the Pricing section above before committing.
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the higher average rating (4.9★ from 325 reviews) compared to Vista™ Survey System (4.3★ from 15 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Vista™ Survey System fits better if you prioritize broader integrations; GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has more onboarding documentation maturity (325 reviews vs 15), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Vista™ Survey System typically suits early-stage and growth-mode stores based on its review-base composition (15 reviews). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> aligns more with early-stage and growth-mode stores (325 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Vista™ Survey System and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Vista™ Survey System" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
