Voice2insight vs 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Name: Voice2insight
Rating: 5 (30 reviews)

Side-by-side comparison · 24 data points

Voice2insight

5.0·30reviews

VOICE2insight is for field sales professionals with limited time to update their Salesforce CRM! V2i provides an easy way to record vital client information by voice from the field by making a simple phone call – and it works (see the Five-Star Reviews)

Shopifypaid

Change

1. Listing metadata

Field-level data

	Voice2insight	360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Tagline	“VOICE2insight is for field sales professionals with limited time to update their Salesforce CRM! V2i provides an easy way to record vital client information by voice from the field by making a simple phone call – and it works (see the Five-Star Reviews)”253 chars	“Telephony for Salesforce: Native CTI and Open CTI dialer for phone calling, SMS, and voice messages for call center. Increase productivity, improve customer experience, and close more deals with no setup or maintenance costs.”225 chars
Description	1188 / 2000 chars59% used	1024 / 2000 chars51% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Voice2insight	360 Degree Cloud Technologies Pvt. Ltd.

Feature comparison between Voice2insight and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Metric	Voice2insight	360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Rating	★ 5.0 ★	4.9 ★
Total reviews	30	★ 76
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	★ 9
Languages	1 supported	16 supported
Listed since	Mar 2007	Dec 2022

AppRanks verdict

Generated from live data on this page

Voice2insight edges out 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Voice2insight at paid, 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Voice2insight; mid-market and enterprise merchants with specific feature requirements should evaluate both — 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice 's 76-review base may include the workflow context that matches your specific use case better than Voice2insight's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Voice2insight audit • 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice audit

Listed	March 30, 2007	December 8, 2022

Last updated	—	—

3. Features

As listed by each developer

Voice2insight

Increase field sales user Adoption of Salesforce CRM
Increase field sales Productivity – less time typing/more time selling!
Complete data entry solution. Reps can update/capture/record valuable sales info from the field including account, contact, opportunity, task, event, custom objects and more

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Real-Time Call Transcription & AI Coaching A telephony solution with live transcription & AI coaching for phone calls in Salesforce Real-time suggestions & sentiment cues for sharper responses & higher first-call resolution using AI-driven CTI software.
AI Voice Calling for Instant Engagement, Faster Closures Automate inbound & outbound phone call management with powerful telephony contact center offering AI Voice Bot that calls, qualifies leads, answers queries, & books demos directly from salesforce.
Get Fast Results with Zero Setup & Maintenance Cost The only native Salesforce CTI telephony app that requires no APIs, integrations, or hidden costs. Experience a truly plug-and-play open CTI telephony solution — easy to install, fully configurable.
AI-Powered Telephony Integration for Seamless Voice Automation AI-powered Computer Telephony Integration for seamless voice calling. Automate voice broadcasts and reach audiences simultaneously, optimizing outbound cadence with AI-driven efficiency.
Boost your Efficiency Compile a list of numbers and automate bulk dialing with a Power dialer. ‘Break’ the call list, ‘Call,’ or ‘Skip’ a number while bulk auto-dialing with the Power Dialer, managing the bulk outbound voice calling process effectively.
AI-Driven Telephony Integration to Boost Customer Satisfaction Boost customer satisfaction with AI-driven telephony integration. Handle calls, configure IVR, and offer AI-powered self-help and text-to-speech, all optimized with cadence-based routing.
Balance Workloads with AI Voice Call Distribution Enhance AI-driven contact center telephony with automatic call distribution to balance agent workloads. Ensure incoming voice calls are evenly routed to the available agent, reducing callers’ wait time.
Seamless connectivity with Open CTI Empower agents with 360 CTI’s Open CTI-based telephony integration and voice features. Make and receive voice calls in Salesforce, auto-log interactions, and boost call center efficiency with a unified experience.
Accelerate Outbound Calling with Power Dialer Maximize outbound calling productivity with Power Dialer. Automate bulk voice dialing with Power Dialer and manage automated outbound calling at best with more controls—all while optimizing agent performance.

Keyword	Voice2insight	360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
contact	Not ranked	#18
lead capture	#88	Not ranked
contact form	Not ranked	#94
docs	Not ranked	#109

9. App details

Long-form description · keyword frequency

Voice2insight

Voice2insight (V2i) is a US based call center, where field professionals call V2i’s automated system; leave a message regarding their meeting, and move on to their next task or customer visit. In the meantime, V2i staff transcribe the message and deliver the information via secure web services into the subscriber's e-mail in-box and Salesforce CRM. V2i focuses on the task of capturing and recording relevant call data thus helping sales reps achieve the “highest and best use of their time” - selling. Making a simple phone call to update CRM with V2i is perfect for: • Field professionals with limited time to record meeting notes (Increase Adoption). • Field professionals who's time is too valuable to be spent typing up client notes (Increase Productivity). • Businesses and sales professionals who desire an easy way to capture and record valuable client information from the field moments after a client meeting occurs – “Real Time” before anyone can forget. Voice2insight software and voice-based processes are used by SMB's and Fortune 500 companies. V2i dictation/transcription services are a complete data entry solution vs. Ribbit, Jott/Nuance, Dragon, Copytalk, etc.

Top keywords

v2i6×3.26%
call4×2.17%
field4×2.17%
professionals4×2.17%
time4×2.17%
client3×1.63%
field professionals3×1.63%
meeting3×1.63%
crm2×1.09%
data2×1.09%
information2×1.09%
message2×1.09%

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Let SALES TEAMS make MORE CALLS and CLOSE MORE DEALS Our CTI Power Dialer with Prioritized Dialing helps cover large lists, ensuring 99% lead coverage with crystal-clear voice quality. CTI DIALER CALLING from SALESFORCE TELEPHONY APP Salesforce Click-to-Call CTI Dialer | Auto Dialer | Power Dialer | IVR Intelligent CTI Telephony Call Routing Local Numbers | Auto Call Logging | Notes & Disposition Screen Popups | Simultaneous Ringing | Click-to-Dial | Dialer Controls Answer, hang up, transfer, hold, mute, whisper – all within one Salesforce CTI Dialer. Simple, complete CTI Telephony Setup for Sales Teams. CALL FROM ANYWHERE Make or receive Salesforce voice calls via CTI Dialer Routing or on Salesforce 1 Mobile. CRYSTAL-CLEAR VOICE QUALITY Live in 30 minutes – no additional CTI integrations needed. Complete Salesforce Telephony Integration – no coding, no setup. NATIVE 360 CTI is the #1 native Salesforce CTI Telephony App on AppExchange. Access data, call logs & recordings directly within Salesforce CRM.

Top keywords

cti10×6.90%
dialer8×5.52%
salesforce8×5.52%
telephony5×3.45%
call4×2.76%
cti dialer4×2.76%
cti telephony3×2.07%
voice3×2.07%
auto2×1.38%

Frequently asked

Common questions about this comparison

Is Voice2insight or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice cheaper?

Both Voice2insight and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice offer paid plans only. Voice2insight starts at paid; 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Voice2insight or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Voice2insight has the higher average rating (5.0★ from 30 reviews) compared to 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice (4.9★ from 76 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Voice2insight or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

It depends on what you're optimizing for. Voice2insight fits better if you prioritize rating consistency; 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Voice2insight or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Both apps are one-click installs from the Salesforce AppExchange marketplace. 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice has more onboarding documentation maturity (76 reviews vs 30), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Voice2insight typically suits early-stage and growth-mode stores based on its review-base composition (30 reviews). 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice aligns more with early-stage and growth-mode stores (76 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Voice2insight and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Migration support varies by app and category. Voice2insight and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Voice2insight" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Voice2insight vs 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Voice2insight

1. Listing metadata

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Voice2insight · 1 changes

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice · 4 changes

9. App details

Frequently asked

Is Voice2insight or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice cheaper?

Which has better reviews, Voice2insight or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Should I choose Voice2insight or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Which is faster to set up, Voice2insight or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Voice2insight and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?