DayBack Calendar - Resource Scheduling, Online Booking, Call Center vs 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Side-by-side comparison · 24 data points

DayBack Calendar - Resource Scheduling, Online Booking, Call Center

5.0·42reviews

Drag & drop resources to balance your workload. Share and publish your schedules with changes kept in sync. See Google and MS365 calendars beside any Salesforce objects. Customize your calendar display, add buttons, and more. It's time. ★ FREE TRIAL ★

1. Listing metadata

Field-level data

	DayBack Calendar - Resource Scheduling, Online Booking, Call Center	360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Tagline	“Drag & drop resources to balance your workload. Share and publish your schedules with changes kept in sync. See Google and MS365 calendars beside any Salesforce objects. Customize your calendar display, add buttons, and more. It's time. ★ FREE TRIAL ★”251 chars	“Telephony for Salesforce: Native CTI and Open CTI dialer for phone calling, SMS, and voice messages for call center. Increase productivity, improve customer experience, and close more deals with no setup or maintenance costs.”225 chars
Description	1192 / 2000 chars60% used	1024 / 2000 chars51% used
Screenshots	—	—
Languages	nlenfrdeda+3 more	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	SeedCode

At a glance

9 metrics · auto-computed

Feature comparison between DayBack Calendar - Resource Scheduling, Online Booking, Call Center and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Metric	DayBack Calendar - Resource Scheduling, Online Booking, Call Center	360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Rating	★ 5.0 ★	4.9 ★
Total reviews	42	★ 76
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 2 tiers	1 tier
Listed features	3	★ 9
Languages	8 supported	16 supported
Listed since	Apr 2016	Dec 2022

AppRanks verdict

Generated from live data on this page

DayBack Calendar - Resource Scheduling, Online Booking, Call Center edges out 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: DayBack Calendar - Resource Scheduling, Online Booking, Call Center at paid, 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to DayBack Calendar - Resource Scheduling, Online Booking, Call Center; mid-market and enterprise merchants with specific feature requirements should evaluate both — 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice 's 76-review base may include the workflow context that matches your specific use case better than DayBack Calendar - Resource Scheduling, Online Booking, Call Center's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: DayBack Calendar - Resource Scheduling, Online Booking, Call Center audit • 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice audit

Listed	April 20, 2016	December 8, 2022

Last updated	—	—

3. Features

As listed by each developer

DayBack Calendar - Resource Scheduling, Online Booking, Call Center

Balance Your Workload -- Multi-user: see each user's calendar side by side. Scan for gaps and drag to reassign resources. Resources can include people, trucks, rooms, or processes. Perfect for health care, field service, or enhancing Salesforce Scheduler.
Google Calendars & Office 365 -- Make appointments in the gaps between all your calendars: always making decisions in context. Rather than synchronize Google with Salesforce Calendars, DayBack lets you edit them in the same view inside Salesforce.
Add Your Own Buttons -- Custom actions let you jump right to your own Salesforce pages, connect to 3rd party apps, and take action from within the calendar. You can even create recurring events in Lightning.

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Real-Time Call Transcription & AI Coaching A telephony solution with live transcription & AI coaching for phone calls in Salesforce Real-time suggestions & sentiment cues for sharper responses & higher first-call resolution using AI-driven CTI software.
AI Voice Calling for Instant Engagement, Faster Closures Automate inbound & outbound phone call management with powerful telephony contact center offering AI Voice Bot that calls, qualifies leads, answers queries, & books demos directly from salesforce.
Get Fast Results with Zero Setup & Maintenance Cost The only native Salesforce CTI telephony app that requires no APIs, integrations, or hidden costs. Experience a truly plug-and-play open CTI telephony solution — easy to install, fully configurable.
AI-Powered Telephony Integration for Seamless Voice Automation AI-powered Computer Telephony Integration for seamless voice calling. Automate voice broadcasts and reach audiences simultaneously, optimizing outbound cadence with AI-driven efficiency.
Boost your Efficiency Compile a list of numbers and automate bulk dialing with a Power dialer. ‘Break’ the call list, ‘Call,’ or ‘Skip’ a number while bulk auto-dialing with the Power Dialer, managing the bulk outbound voice calling process effectively.
AI-Driven Telephony Integration to Boost Customer Satisfaction Boost customer satisfaction with AI-driven telephony integration. Handle calls, configure IVR, and offer AI-powered self-help and text-to-speech, all optimized with cadence-based routing.
Balance Workloads with AI Voice Call Distribution Enhance AI-driven contact center telephony with automatic call distribution to balance agent workloads. Ensure incoming voice calls are evenly routed to the available agent, reducing callers’ wait time.
Seamless connectivity with Open CTI Empower agents with 360 CTI’s Open CTI-based telephony integration and voice features. Make and receive voice calls in Salesforce, auto-log interactions, and boost call center efficiency with a unified experience.
Accelerate Outbound Calling with Power Dialer Maximize outbound calling productivity with Power Dialer. Automate bulk voice dialing with Power Dialer and manage automated outbound calling at best with more controls—all while optimizing agent performance.

Keyword	DayBack Calendar - Resource Scheduling, Online Booking, Call Center	360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
contact	Not ranked	#18
appointment	#48	Not ranked
contact form	Not ranked	#94
docs	Not ranked	#109
workflow	#118	Not ranked

9. App details

Long-form description · keyword frequency

DayBack Calendar - Resource Scheduling, Online Booking, Call Center

Scheduling is one of your most important processes: you need a calendar that drives process innovation. DayBack is a Lightning calendar running in Communities/Experience Cloud, and as a Lightning Component or console app. DayBack is easy for admins to link to their custom objects and configure to match their workflow. And it has the hooks developers need to customize it for their orgs. You'll see all your Salesforce dates in one place and view activities over longer time scales on the horizon view (Gantt chart). Visualize travel time & distances on and route your jobs. Making decisions in context means better decisions. Share your schedule or publish timelines to users outside of Salesforce: shared views stay in sync as you adjust your schedule. ★ Try it free for 30 days ★ Click "Get It Now" to start ★ High-touch support and thorough documentation Resource Scheduling | Gantt Chart | Scheduling Grid | Timelines | Field Service Scheduling | Deadlines | Campaign Scheduling | Campaign Timelines | Health Cloud | Drive Times | Lightning Experience - Multi User Calendar | Recurring Tasks in Lightning | Lighting Scheduler | Service Dispatch Console | Med Spa | Call Center

Top keywords

scheduling5×2.81%
lightning4×2.25%
calendar3×1.69%
timelines3×1.69%
campaign2×1.12%
chart2×1.12%
cloud2×1.12%
console2×1.12%
dayback2×1.12%
decisions2×1.12%
experience2×1.12%
gantt2×1.12%

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

Let SALES TEAMS make MORE CALLS and CLOSE MORE DEALS Our CTI Power Dialer with Prioritized Dialing helps cover large lists, ensuring 99% lead coverage with crystal-clear voice quality. CTI DIALER CALLING from SALESFORCE TELEPHONY APP Salesforce Click-to-Call CTI Dialer | Auto Dialer | Power Dialer | IVR Intelligent CTI Telephony Call Routing Local Numbers | Auto Call Logging | Notes & Disposition Screen Popups | Simultaneous Ringing | Click-to-Dial | Dialer Controls Answer, hang up, transfer, hold, mute, whisper – all within one Salesforce CTI Dialer. Simple, complete CTI Telephony Setup for Sales Teams. CALL FROM ANYWHERE Make or receive Salesforce voice calls via CTI Dialer Routing or on Salesforce 1 Mobile. CRYSTAL-CLEAR VOICE QUALITY Live in 30 minutes – no additional CTI integrations needed. Complete Salesforce Telephony Integration – no coding, no setup. NATIVE 360 CTI is the #1 native Salesforce CTI Telephony App on AppExchange. Access data, call logs & recordings directly within Salesforce CRM.

Top keywords

cti10×6.90%
dialer8×5.52%
salesforce8×5.52%
telephony5×3.45%
call4×2.76%
cti dialer4×2.76%
cti telephony3×2.07%
voice3×2.07%
auto2×1.38%

Frequently asked

Common questions about this comparison

Is DayBack Calendar - Resource Scheduling, Online Booking, Call Center or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice cheaper?

Both DayBack Calendar - Resource Scheduling, Online Booking, Call Center and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice offer paid plans only. DayBack Calendar - Resource Scheduling, Online Booking, Call Center starts at paid; 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, DayBack Calendar - Resource Scheduling, Online Booking, Call Center or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

DayBack Calendar - Resource Scheduling, Online Booking, Call Center has the higher average rating (5.0★ from 42 reviews) compared to 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice (4.9★ from 76 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose DayBack Calendar - Resource Scheduling, Online Booking, Call Center or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

It depends on what you're optimizing for. DayBack Calendar - Resource Scheduling, Online Booking, Call Center fits better if you prioritize rating consistency; 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which works better for small vs large Salesforce AppExchange stores?

DayBack Calendar - Resource Scheduling, Online Booking, Call Center typically suits early-stage and growth-mode stores based on its review-base composition (42 reviews). 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice aligns more with early-stage and growth-mode stores (76 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between DayBack Calendar - Resource Scheduling, Online Booking, Call Center and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Migration support varies by app and category. DayBack Calendar - Resource Scheduling, Online Booking, Call Center and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from DayBack Calendar - Resource Scheduling, Online Booking, Call Center" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

DayBack Calendar - Resource Scheduling, Online Booking, Call Center vs 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

DayBack Calendar - Resource Scheduling, Online Booking, Call Center

1. Listing metadata

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

DayBack Calendar - Resource Scheduling, Online Booking, Call Center · 2 changes

360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice · 4 changes

9. App details

Frequently asked

Is DayBack Calendar - Resource Scheduling, Online Booking, Call Center or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice cheaper?

Which has better reviews, DayBack Calendar - Resource Scheduling, Online Booking, Call Center or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Should I choose DayBack Calendar - Resource Scheduling, Online Booking, Call Center or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, DayBack Calendar - Resource Scheduling, Online Booking, Call Center or 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between DayBack Calendar - Resource Scheduling, Online Booking, Call Center and 360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice ?