Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud?

Migration support varies by app and category. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs Revueforce - Ratings — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

Change

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“Revueforce is a Ratings & Reviews platform built for B2C Commerce. It enables brands to collect, moderate, and showcase customer reviews across product pages to build trust, driving conversions, and improving how your products appear in search results.”252 chars
Description	1127 / 2000 chars56% used	805 / 2000 chars40% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Ranosys Technologies

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud
Rating	4.7 ★	—
Total reviews	699	0
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	1 tier	—
Listed features	3	★ 6
Languages	5 supported	1 supported
Listed since	Apr 2016	Mar 2025

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud offers a free tier (free) while Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics; mid-market and enterprise admins with specific feature requirements should evaluate both — Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud's 0-review base may include the workflow context that matches your specific use case better than Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud audit

Listed	April 14, 2016	March 13, 2025

Last updated	—	—

3. Features

As listed by each developer

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Endless automation possibilities: With pre-built and custom automations, Talkdesk for Salesforce integrates with Salesforce Lightning Flow, so you can trigger automations based on events in your call center. The possibilities are endless.
Powerful Omnichannel solution: With Talkdesk, you can provide both phone and SMS support directly within Salesforce. Easily manage work items across multiple channels by leveraging an extensive integration with Salesforce Omni-Channel.
Comprehensive real-time & historical reporting: Real-time dashboards, historical reporting, and detailed breakdowns of call center metrics give you information at-a-glance, directly embedded in Salesforce.

Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud

Capture Authentic Customer Voice Collect genuine product reviews directly from customers and showcase real experiences that help build credibility and guide confident purchasing decisions.
Build Trust with Social Proof Highlight customer feedback where it matters most. Real reviews help shoppers trust your brand, reduce hesitation, and improve product discovery.
AI-Powered Review Moderation Leverage AI-driven moderation to automatically detect spam, inappropriate content, and irrelevant feedback, ensuring only high-quality and meaningful reviews appear on your store.
Seamless Salesforce Integration Built for Salesforce Commerce Cloud, Revueforce integrates with Service Cloud, CRM, Loyalty, and Data Cloud to create a connected ecosystem for customer feedback and engagement.
Boost Visibility with Google Star Ratings Make your products stand out on Google with star ratings displayed directly in search results attracting more shoppers before they even reach your site.
Actionable Product Insights Go beyond star ratings. Collect structured feedback on the attributes that matter most for each product type and make smarter merchandising decisions.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud
agentic ai	#1	Not ranked
agentforce ai	#1	Not ranked
agentic	#1	Not ranked
feedback	Not ranked	#58
feedback form	Not ranked	#97

6. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud

Purpose-built for Salesforce B2C Commerce, RevueForce helps retailers collect more, higher-quality reviews and present them in displays that drive customer engagement, confidence, and conversions. The platform includes configurable review forms, automated post-purchase email collection, and complete creative control over how reviews appear on your storefront — matching your brand guidelines. This platform is natively integrated with Salesforce Service Cloud, Marketing Cloud and Salesforce CRM. The platform also includes easy-to-use analytics and reporting that surface valuable insights into customer experiences and preferences. These insights help brands and retailers identify areas for improvement, address customer concerns, and tailor their products or services to better meet customer needs.

Top keywords

customer4×3.85%
platform3×2.88%
salesforce3×2.88%
cloud2×1.92%
includes2×1.92%
insights2×1.92%
retailers2×1.92%
reviews2×1.92%

Frequently asked

Common questions about this comparison

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud cheaper?

Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud is the cheaper option — it offers a free plan (free). Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud?

AppRanks cannot separate these two on rating, because neither publishes one. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics does carry the larger published review base (699 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud cheaper?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud?