Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

360 Ringless Voicemail for Salesforce: Native Voicemail Solution has the higher average rating (5.0★ from 4 reviews) compared to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics (4.7★ from 699 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

360 Ringless Voicemail for Salesforce: Native Voicemail Solution holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). 360 Ringless Voicemail for Salesforce: Native Voicemail Solution typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Migration support varies by app and category. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from 360 Ringless Voicemail for Salesforce: Native Voicemail Solution" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs 360 Ringless — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs 360 Ringless Voicemail for Salesforce

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

Change

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	360 Ringless Voicemail for Salesforce
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“Reach customers seamlessly with 360 Ringless Voicemail, natively built on Salesforce. Send ringless voicemail drops, bulk voicemail, and automated voice messaging to increase response rates and scale outreach without cold calling.”230 chars
Description	1127 / 2000 chars56% used	1190 / 2000 chars60% used
Screenshots	—	—
Languages	enfrdeptes	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Talkdesk

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	360 Ringless Voicemail for Salesforce: Native Voicemail Solution
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 699	4
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	★ 9
Languages	5 supported	16 supported
Listed since	Apr 2016	Sep 2024

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 Ringless Voicemail for Salesforce: Native Voicemail Solution is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid, 360 Ringless Voicemail for Salesforce: Native Voicemail Solution at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. 360 Ringless Voicemail for Salesforce: Native Voicemail Solution's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 Ringless Voicemail for Salesforce: Native Voicemail Solution; mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than 360 Ringless Voicemail for Salesforce: Native Voicemail Solution's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • 360 Ringless Voicemail for Salesforce: Native Voicemail Solution audit

Listed	April 14, 2016	September 9, 2024

Last updated	—	—

3. Features

As listed by each developer

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Endless automation possibilities: With pre-built and custom automations, Talkdesk for Salesforce integrates with Salesforce Lightning Flow, so you can trigger automations based on events in your call center. The possibilities are endless.
Powerful Omnichannel solution: With Talkdesk, you can provide both phone and SMS support directly within Salesforce. Easily manage work items across multiple channels by leveraging an extensive integration with Salesforce Omni-Channel.
Comprehensive real-time & historical reporting: Real-time dashboards, historical reporting, and detailed breakdowns of call center metrics give you information at-a-glance, directly embedded in Salesforce.

360 Ringless Voicemail for Salesforce

Unlimited & Automated Sending: Send ringless voicemails (voice drops) one-on-one or in bulk without limits, schedule delivery for later, or automate via Flows and Campaigns—no call required.
Real-Time Delivery Analytics: Gain real-time insights into voicemail drop performance—track deliverability, callback rates, and sent vs. undelivered breakdowns.
Effortless & Non-Intrusive: Send voice messages that feel like missed calls with no ringing or disruption, using an intuitive no-code interface anyone can navigate.
Direct-to-Voicemail Delivery with Flexible Sending: Send messages straight to recipients’ Salesforce voicemail inboxes without ringing or disruption, using List Views or Salesforce Reports for flexible bulk delivery.
CRM & Drip Campaign Integration: Connect with Salesforce or other CRMs to automate personalized Salesforce voice drops and boost engagement by adding voicemails to your drip campaigns.
Reusable Audio Templates: Upload .mp3 or .wav files, record messages directly in the tool, and save them as templates for quick, repeatable voice message outreach.
Manual or Automated Sending: Send ringless voicemails manually or automatically using supported flows and Apex.
Scheduled Delivery: Plan ahead by scheduling voicemail drops to be sent on your chosen day and time.
Customize Caller ID: Choose your preferred Caller ID for callbacks on the number of your choice.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	360 Ringless Voicemail for Salesforce
agentic ai	#1	Not ranked
agentforce ai	#1	Not ranked
agentic	#1	Not ranked
outreach	Not ranked	#3
effortlessly	Not ranked	#7

7. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

360 Ringless Voicemail for Salesforce

Don't let busy schedules and missed calls hinder your outreach efforts. Salesforce Ringless Voicemail offers a seamless solution, enabling you to engage customers effortlessly, even when they can't answer. Now reach one or many customer effortlessly with Salesforce’s Ringless Voicemail Global Expansion Accelerator: Seamlessly connect with global audiences using our HIPAA-compliant voicemail/mass communication solution, ensuring swift and secure outreach worldwide. Real-Time Campaign Insights: Gain immediate visibility into campaign performance with our comprehensive tracking system, facilitating dynamic adjustments and maximizing ROI with precision. Enhanced Response Rates: Salesforce ringless voicemail ensures that recipients can conveniently access messages stored in their voicemail inbox, increasing the likelihood of them listening and responding. Personalized Communication: With Ringless voicemail sales representatives can effortlessly send personalized voicemail messages at scale, enhancing the relevance and impact of their communication. Unique Automated Follow-Ups: Automated follow-ups with ringless voicemail help in nurturing leads and maintaining engagement.

Top keywords

voicemail8×5.41%
ringless5×3.38%
ringless voicemail5×3.38%
communication3×2.03%
effortlessly3×2.03%
salesforce3×2.03%
automated2×1.35%
automated follow-ups

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs 360 Ringless Voicemail for Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

360 Ringless Voicemail for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics · 0 changes

360 Ringless Voicemail for Salesforce · 1 changes

7. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution cheaper?

Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and 360 Ringless Voicemail for Salesforce: Native Voicemail Solution?