Which has better reviews, Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics or AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects?

AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects has the higher average rating (5.0★ from 4 reviews) compared to Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics (4.7★ from 699 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Which is faster to set up, Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics or AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics has more onboarding documentation maturity (699 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics typically suits early-stage and growth-mode stores based on its review-base composition (699 reviews). AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects aligns more with early-stage and growth-mode stores (4 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics and AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects?

Migration support varies by app and category. Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics and AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs AllAi: AI Assistant — Salesforce

AllAi vs Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

Side-by-side comparison · 24 data points

AllAi

5.0·4reviews

AllAi is a GenAI Platform for Salesforce teams, enhancing quality and collaboration. It provides specialized support for Core Salesforce Clouds, Marketing Cloud, Commerce Cloud, and Mulesoft, automating over 50 tasks like code generation and documentation

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| AI Contact Center \| Agentic AI \| CTI \| Analytics	AllAi
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“AllAi is a GenAI Platform for Salesforce teams, enhancing quality and collaboration. It provides specialized support for Core Salesforce Clouds, Marketing Cloud, Commerce Cloud, and Mulesoft, automating over 50 tasks like code generation and documentation”255 chars
Description	1127 / 2000 chars56% used	899 / 2000 chars45% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Shopify	Shopify
Developer	Talkdesk	OSF Digital - Platinum Consulting Partner & Agentforce Experts

At a glance

9 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics and AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects
Metric	Talkdesk for Salesforce \| AI Contact Center \| Agentic AI \| CTI \| Analytics	AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 699	4
Free plan	—	★ Yes
Pricing	paid	free_to_install
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	★ 6
Languages	5 supported	1 supported
Listed since	Apr 2016	Apr 2024

AppRanks verdict

Generated from live data on this page

Based on the data on this page, AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects offers a free tier (free_to_install) while Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics has the larger user base (699 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects; mid-market and enterprise merchants with specific feature requirements should evaluate both — Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics's 699-review base may include the workflow context that matches your specific use case better than AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics audit • AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects audit

Listed	April 14, 2016	April 22, 2024

Last updated	—	—

3. Features

As listed by each developer

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

Endless automation possibilities: With pre-built and custom automations, Talkdesk for Salesforce integrates with Salesforce Lightning Flow, so you can trigger automations based on events in your call center. The possibilities are endless.
Powerful Omnichannel solution: With Talkdesk, you can provide both phone and SMS support directly within Salesforce. Easily manage work items across multiple channels by leveraging an extensive integration with Salesforce Omni-Channel.
Comprehensive real-time & historical reporting: Real-time dashboards, historical reporting, and detailed breakdowns of call center metrics give you information at-a-glance, directly embedded in Salesforce.

AllAi

AllAi for All the roles Designed to empower individuals across various roles. Whether you are a product owner, consultant, architect, developer, QA engineer, or any other professional, this platform is tailored to cater to your specific needs.
AllAi for All project phases From the initial discovery phase to planning, deployment, and ongoing monitoring, the platform provides comprehensive support for every stage of your Salesforce project.
Salesforce Technology AllAi Platform is compatible with all Salesforce Clouds such as, Marketing, Sales, Service, Commerce, and all the others.
Reports and Dashboards Keep track of important and insightful numbers, easily monitor both active and inactive users, as well as their usage patterns over time. Track user adoption rates and identify any emerging AI trends within Salesforce environment.
Integration Integrate with various tools, like Jira, VS Code, GitHub, Chrome Plugin, and many more, ensuring a seamless and efficient experience for Salesforce professionals across different roles.
AllAi for all use cases Create user stories, create test cases, generate code, execute unit tests, summarize code changes, find and fix bugs, generate test data, get breaking changes notifications, and much more!

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| AI Contact Center \| Agentic AI \| CTI \| Analytics	AllAi
contact	#3	Not ranked
chatbot	#58	Not ranked
feedback	Not ranked	#65
lead capture	#82	Not ranked

9. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

AllAi

From discovery to deployment and monitoring, this phase-role-based platform empowers all Salesforce professionals across different roles to deliver projects with ease and quality, ensuring: • Higher quality on project outcomes and enhanced documentation • Faster knowledge access through intuitive natural language search and chat functionalities • Issue prevention by drafting test cases, scripts, and plans; and identifying defects and breaking changes. • Faster resolutions with intelligent suggestions, streamlining workflows faster time to market with specialized knowledge assistants and research capabilities, enabling swift planning and design • Expert guidance and code drafts for faster development, eliminating feedback waiting time • Integration with various tools, like, Jira, VS Code, GitHub, and many more with an efficient experience across different roles Stay tuned for more!

Top keywords

faster4×3.45%
code2×1.72%
different2×1.72%
different roles2×1.72%
knowledge2×1.72%
quality2×1.72%
roles2×1.72%
time2×1.72%

AllAi vs Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

AllAi

1. Listing metadata

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics · 2 changes

AllAi · 2 changes

9. App details

Frequently asked

Is Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics or AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects cheaper?

Which has better reviews, Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics or AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects?

Should I choose Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics or AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics or AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics and AllAi: AI Assistant for Salesforce Professionals -Developers, Admins, Architects?