Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.
Top keywords
- salesforce6×3.80%
- talkdesk6×3.80%
- data4×2.53%
- integrates3×1.90%
- outbound3×1.90%
- agent2×1.27%
- data sync2×1.27%
- ensure2×1.27%
- proactive2×1.27%
- reduction2×1.27%
- routing2×1.27%
- seamlessly2×1.27%
NAO ERP - Salesforce Inventory Management System and Salesforce ERP
NAO ERP is a cloud-based, product-centric Salesforce ERP and Salesforce inventory management system that runs natively on the Salesforce platform. Designed for Small-to-Medium Enterprises (SME) and Small Business, NAO ERP is ideal for resellers, distributors, wholesalers, retailers and made-to-order manufacturers. NAO works seamlessly with the Salesforce platform enabling genuine end-to-end Sales & Account Management, Order Management, Logistics, Procurement, Product Service, Customer Service, Field Service, Customer and Partner Portals, Maps, Marketing, Reporting and AI. NAO ERP Features: ✓ Streamlined e-Commerce and manual sales orders ✓ Purchase Order Management ✓ Goods Receivable Process ✓ Stocktake and Stock adjustments ✓ Project/Job Management ✓ Kitting and Bill of Materials ✓ Timekeeping ✓ Multi-currency ✓ Full compatibility with standard Salesforce Sales, Service, Field Service and Marketing features. ✓ Integrates with WooCommerce, Shopify and StoreConnect e-Commerce platforms ✓ Print direct-to-printer with Mavtron Print ✓ Reporting and Dashboard analytics
Top keywords
- management5×3.85%
- salesforce5×3.85%
- service5×3.85%
- erp4×3.08%
- nao4×3.08%
- nao erp3×2.31%
- sales3×2.31%
- customer2×1.54%
