Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Profile To Persona | Migrate User Profiles to Permission Set Driven Personas?

AppRanks cannot separate these two on rating, because neither publishes one. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics does carry the larger published review base (699 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Profile To Persona | Migrate User Profiles to Permission Set Driven Personas?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). Profile To Persona | Migrate User Profiles to Permission Set Driven Personas typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Profile To Persona | Migrate User Profiles to Permission Set Driven Personas?

Migration support varies by app and category. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Profile To Persona | Migrate User Profiles to Permission Set Driven Personas both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Profile To Persona | Migrate User Profiles to Permission Set Driven Personas" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs Profile To Persona | — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Profile To Persona | Migrate User Profiles to Permission Set Driven Personas

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Profile To Persona \| Migrate User Profiles to Permission Set Driven Personas
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“Ready to enhance your Salesforce security? Try Profile To Persona for Free and effortlessly migrate from Profiles to Permission Sets! Organize Permission Sets by business or functional needs and assign them to users in just a few clicks! ”239 chars
Description	1127 / 2000 chars56% used	657 / 2000 chars33% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Code Ohana

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Profile To Persona | Migrate User Profiles to Permission Set Driven Personas
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Profile To Persona \| Migrate User Profiles to Permission Set Driven Personas
Rating	4.7 ★	—
Total reviews	699	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 4 tiers
Listed features	3	★ 4
Languages	5 supported	1 supported
Listed since	Apr 2016	Oct 2024

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Profile To Persona | Migrate User Profiles to Permission Set Driven Personas's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid, Profile To Persona | Migrate User Profiles to Permission Set Driven Personas at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Profile To Persona | Migrate User Profiles to Permission Set Driven Personas's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics; mid-market and enterprise admins with specific feature requirements should evaluate both — Profile To Persona | Migrate User Profiles to Permission Set Driven Personas's 0-review base may include the workflow context that matches your specific use case better than Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • Profile To Persona | Migrate User Profiles to Permission Set Driven Personas audit

Listed	April 14, 2016	October 11, 2024

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Profile To Persona \| Migrate User Profiles to Permission Set Driven Personas
agentic ai	#1	Not ranked
agentforce ai	#1	Not ranked
agentic	#1	Not ranked
profiles permission	Not ranked	#11
profiles permission sets	Not ranked	#12

6. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

Profile To Persona | Migrate User Profiles to Permission Set Driven Personas

Simplify user permission management and save valuable time and resources with our key features and step-by-step process: 1️⃣ Automatic Permission Set Generation: Generate Permission Sets, called "Personas", based on current user access levels in Profiles—just name each set, and you're done! 2️⃣ Seamless Permission Transfer: Automatically transfer all permissions from Profiles directly to the newly created Permission Sets. 3️⃣ User Assignment Confirmation: Select and assign users to their new Permission Sets (or 'Personas'), ensuring accuracy. Easily Manage User Permissions. Contact us to install Profile to Persona for FREE and save on costs!

Top keywords

permission6×6.45%
user4×4.30%
permission sets3×3.23%
sets3×3.23%
permissions2×2.15%
profiles2×2.15%
save2×2.15%
set2×2.15%
transfer2×2.15%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Profile To Persona | Migrate User Profiles to Permission Set Driven Personas

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

Profile To Persona | Migrate User Profiles to Permission Set Driven Personas

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Profile To Persona | Migrate User Profiles to Permission Set Driven Personas cheaper?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Profile To Persona | Migrate User Profiles to Permission Set Driven Personas?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Profile To Persona | Migrate User Profiles to Permission Set Driven Personas?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Profile To Persona | Migrate User Profiles to Permission Set Driven Personas?