Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.
Top keywords
- salesforce6×3.80%
- talkdesk6×3.80%
- data4×2.53%
- integrates3×1.90%
- outbound3×1.90%
- agent2×1.27%
- data sync2×1.27%
- ensure2×1.27%
- proactive2×1.27%
- reduction2×1.27%
- routing2×1.27%
- seamlessly2×1.27%
Plinqx – Native Integration, APIs, Apps, MCP & AI Agents
Plinqx is a 100% Salesforce-native integration and automation platform. Connect Salesforce to virtually any system, API or application — without traditional middleware, external infrastructure or complex custom development. 🔗 CONNECT Connect REST, SOAP and GraphQL APIs, SAP, NetSuite, Xero, MYOB, QuickBooks, Snowflake, AWS, Databricks, databases, custom apps and more. Map, transform and sync data directly within Salesforce. ⚡ AUTOMATE Combine APIs, Salesforce Flow, Apex and business logic into reusable, governed automations. Orchestrate multi-system processes, publish secure services and monitor every transaction. 🤖 AGENTIFY Turn your integrations and automations into governed Skills that AI agents can discover and invoke. Enable MCP, A2A and BYO AI while maintaining controlled, logged and auditable access to Salesforce and external systems. No traditional middleware. No separate integration platform. Connect. Automate. Agentify.
Top keywords
- connect4×3.28%
- salesforce4×3.28%
- agentify2×1.64%
- ai2×1.64%
- apis2×1.64%
- automate2×1.64%
- automations2×1.64%
- custom2×1.64%
- external2×1.64%
