Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech?

FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech has the higher average rating (5.0★ from 1 reviews) compared to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics (4.7★ from 699 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech?

FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech?

Migration support varies by app and category. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs FlexiToast – Dynamic — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	FlexiToast – Dynamic Toast Alerts for Salesforce Lightning \| by Expro Softech
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“FlexiToast lets you show dynamic, no-code toast alerts in Salesforce Lightning. Notify users of SLA breaches, approvals, record updates & more using merge fields. 100% native, secure, customizable, and built for admins—no Apex needed.”234 chars
Description	1127 / 2000 chars56% used	652 / 2000 chars33% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Expro Softech LLP

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	FlexiToast – Dynamic Toast Alerts for Salesforce Lightning \| by Expro Softech
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 699	1
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	1 tier	—
Listed features	3	★ 5
Languages	5 supported	1 supported
Listed since	Apr 2016	Jul 2025

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech offers a free tier (free) while Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech; mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech audit

Listed	April 14, 2016	July 6, 2025

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	FlexiToast – Dynamic Toast Alerts for Salesforce Lightning \| by Expro Softech
toast	#10	#2

6. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech

FlexiToast is a 100% native Salesforce Lightning component that lets admins and developers build dynamic, no-code toast alerts using record data, without the need for Apex. Easily show contextual success, warning, info, or error notifications right on record pages. 💼 Why FlexiToast? Users often miss crucial record updates or process changes. FlexiToast solves this by bringing smart, real-time awareness into the Salesforce UI, where users are already working. Whether you're in Sales, Service, Operations, or Compliance, FlexiToast delivers meaningful alerts exactly when and where they’re needed—boosting efficiency, adoption, and data quality.

Top keywords

flexitoast4×4.35%
record3×3.26%
alerts2×2.17%
data2×2.17%
salesforce2×2.17%
users2×2.17%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech cheaper?

Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or FlexiToast – Dynamic Toast Alerts for Salesforce Lightning | by Expro Softech?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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